1. Audio/Web/Video Conferencing Services
Customer/Stakeholder Meeting
October 19, 2010

2. Agenda Welcome and Introductions Current Status/Overview
Transition of Operations to OSU
Audio & Video H323 Conferencing Services
Call for stakeholder feedback on Transition to OSU
Q & A
Closing and Next Steps

3. Welcome/Introductions
Meeting Participants (as of 10/18/10)
In-person - 15 registered
Web conference – 29 registered
Department of Administrative Services
OSU Managed Communications Services
ATT
iLinc Communications

4. Current Status/Overview
Audio (ATT, DAS Operations TSC)
Web (ATT/iLinc)
Video (ATT,  DAS Operations TSC)
RealNetwork (Capture/Streaming)

5. Current Status/Overview
Audio Conferencing
ATT Price Agreement #4124
Amendment executed July 19, 2010
Amendment reduced audio conferencing pricing
Training provided September 8 & 9, 2010
DAS Operations Technology Support Center (TSC)
Audio Conference Support & Associated Services
Provided via internal audio bridging equipment hosted at the State Data Center

6. Current Status/Overview
Web Conferencing (ATT/iLinc)
ATT Connect - Price Agreement #4124
Amendment executed July 19, 2010
Amendment reduced web conferencing pricing
Training provided September 8 & 9, 2010
iLinc Communications - Price Agreement #9782
Training provided August 24 & 25, 2010
Currently 100 ilinc seats available for iLinc Virtual Classroom and Web Conferencing through iLearnOregon

7. Current Status/Overview
Video Conferencing (H323) Services
ATT Connect
Last meeting on contract amendment occurred September 10, 2010
Final review of proposed ATT contract amendment nearing completion
DAS Operations TSC
Video conferencing and support services
Provided via internal video bridging equipment hosted at State Data Center

8. Current Status/Overview
RealNetwork (Capture/Streaming)
Service provided via two servers currently housed in the Salem Teleconferencing Center
Managed by Oregon Department of Education

9. Transition Goals Transition by December 31, 2010 Seamless transition
Minimal process related change
Customer choice of service offerings
Internal/on-contract service providers offering
Same/higher quality services
Same/lower pricing on a sustainable basis

10. Transition Activities
Assuming stakeholder endorsement
Interagency Agreement & SLA
Delegation of service delivery responsibility from DAS to OSU
Revision of Oregon Administrative Rules
Operational transition of service delivery responsibility by December 31, 2010
Customer/Stakeholder Training

11. Transition of Operations
Audio & Video (H323) Conferencing Services
OSU Managed Communications Services
Derek Abrams, Manager