1. How to Collaborate Effectively Appalachian Higher Education Network
Martin Blank Director, Coalition for Community Schools
Institute for Educational Leadership
June 28, 2017

2. Context for Collaboration
In a tumultuous swiftly changing environment, in a world of multiple colliding systems, the hierarchical position of leaders within their own system is of limited value, because some of the most critically important tasks require lateral leadership -- cross boundary leadership --involving groups over whom they have no control.

3. Context for Collaboration (2)
Leaders who do not collaborate are not serving the long-term interests of their constituents.
Leaders must live harmoniously with the systems that impinge on their institution.
Leaders work across boundaries not only to achieve the goals of their own system, but to help our communities and our nation to survive and flourish.

4. What is Collaboration?
Collaboration: An unnatural act among consenting adults
Collaboration: Entities recognize none can succeed without others. Each has unique capabilities others need.
Collaboration: Tailor made for needs, problems, and opportunities that manifest novelty, complexity, uncertainty, and interdependent relationships.

5. Cooperation v. Collaboration
Partners using a cooperative strategy to work together to meet their individual goals.
Partners using a collaborative strategy establish common goals and agree to their personal and institutional power to achieve them.

6. Your Turn: What does collaboration mean to you?

7. Keys to Collaboration Right People at the Table Trusting Relationships
Open Communications
Jointly defined results/indicators
Shared data
Effective Leadership
Shared Decision-Making – Shared Power and Authority

8. Collective Impact Framework
Common Agenda
Measuring Results Consistently
Mutually Reinforcing Activities
Continuous Communications
Backbone Organization

9. Your Turn: What have been the keys to successful collaboration in your experience

11. Contribution Relationships (and associated measurement)
Community School
Contribution Relationships
(and associated measurement)
School District
(Performance measures)
Community Quality of Life (indicators)
Partners
include:
Parents
Families
Health
Mental Health
Recreation
Youth
Development
Higher
Education
Museums
Libraries
United Way
Businesses
Media
etc.
Community School
Measures
(How much? How well? Better off?)
Attendance
Reading & Math
proficiency
Grades
Health/wellness
Risk/Protective
factors
Family relations
Social &
Emotional
Competencies
etc.
School
Partners
(Performance Measures)
(Performance Measures)
Performance Measure
Baseline
FPSI ==
= Contribution

12. Performance Measures How much did we do? How well did we do it?
# Customers Served
(by customer characteristic)
#Activities
(by type of activity)
How well did we do it?
% Common Measures
workload ratio, staff turnover, staff morale, percent of staff fully trained, worker safety, unit cost, customer satisfaction.
% Activity-Specific Measures
Percent of actions timely and correct, percent clients completing activity, percent of actions meeting standards
# skills and knowledge
# attitude/opinion
# behavior
# circumstance
% skills and knowledge
% attitude/opinion
Including customer satisfaction (did we help you with your problem?)
% behavior
% circumstance
Is Anyone Better Off?
Performance Measures

13. Performance Accountability
Customers
Performance Measures Baselines
How much do we do?
How well did we do it?
Is anyone better off?
(Data Development Agenda)
Story Behind the Baselines
(Information and Research Agenda about Causes)
Partners
What Works
(Information and Research about Solutions)
Criteria
Strategy and Action Plan
Performance Accountability

14. How to Collaborate Effectively What’s Your Next Step?

15. Thank you! Martin Blank Director, Coalition for Community Schools
Institute for Educational Leadership
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