1. Electronic Lab Notebook (LabArchives)
Todd Maniscalco, J.P. Brannan,
John Udall, Wendy Kozlowski
March 8, 2016

2. Agenda Introductions Service Description Value Proposition Metrics
Cost
Security
More information
Q&A

3. Introductions Service owner: Todd Maniscalco
Service manager: John Udall
Other service delivery team members:
Benjamin Moss (CIT)
Wendy Kozlowski (CU Library)

4. Service Description Service name: Electronic Lab Notebooks
Product: LabArchives (single-product offering)
Description: The electronic lab notebooks service allows students and academic professionals to share lab notes online and collaborate electronically.
Available to:
Faculty, Staff, Instructional Professionals, Students
Fee to end user? No
Service tier: One

5. Value Proposition Value proposition Customer impact Key benefits
Replaces paper lab notebooks with centralized recording and storage
Facilitates best practices for data management
Customer impact
Readily usable – account creation is automatic
Data is accessible/sharable from multiple locations
Academic setup for collaboration (instructor/student)
Key benefits
Verifiable log of who did what work and when, including digital signatures
Stores unlimited number of document versions
Integrated widgets, like FreezerBox for inventory or ChemDoodle for sketching
Supports LaTex

6. Metrics Oct 2015 Nov 2015 Dec 2015 Total Number of UserIDs 1,300 1,312
1,324
Total # active users for month
184
170
131
Total Logins for the month
1,268
1,323
1,195
Total # MB’s used
83,285
86,024
90,771
Total New Users for month 15 12 13
Total Activities per month
5,000
5,864
4,134
See Full Quarterly Report Online at

7. Cost Cost to deliver the service: Fee for service: None
* “Early Adopter” is approx. 50% of standard Net+ bundle cost.
Fee for service: None
Net+ contract bundle
FY 16 Total Cost
$59,563
Hardware and Software*
$39,000
Labor
$15,148
Travel & Staff Support
$2,707
Admin Overhead

8. Cost Per Unit Total Annual Cost: $59,563 Total UserIDs: 1,324
Cost per UserID: $44.99
Marginal Costs:
HW costs are flat/fixed per the cloud-hosting contract.
Licensing and Hosting costs are flat
Labor costs for user support will increase as users/courses are added.
Cost per course - does not include schools that are in process of on-boarding such as the Vet School, more effort with Art & Sciences specifically the Language Dept

9. Security What risks does use of the service mitigate?
Good record keeping translates into reduced need to repeat experiments.
Risk of losing data when a student leaves Cornell
Information security
How does the service mitigate risks?
Encryption in transit and at rest
Product complies with federal security requirements (FDA digital signature standards)
Central/collaboration-based notebook management

10. More information
Service web page:
Service level expectations:
Service catalog entry:
Service quarterly report:

11. Questions? Todd Maniscalco: tam42@cornell.edu
J.P. Brannan:
John Udall:
Wendy Kozlowski:
Consulting/Training support: