1. Entertainment & Hospitality Management
Management Styles
Entertainment & Hospitality Management

2. Different Strokes for Different Folks
Miranda Prestly “Leadership”
Robert Irvine
“Dinner Impossible”
Management Styles- Just like all people are different so are all managers. Different managers will use different methods for accomplishing the tasks that are required of them and their organization in order to be successful.

3. Autocratic Manager One who gives direct, clear, and precise ORDERS
Provides detailed instructions as to what, when, and how work is to be done
Employee decision making is limited
Autocratic Manager – one who gives direct clear and precise ORDERS with detailed instructions and as to what, when, and how work is to be done. Employees decision making is limited. There is little or no personal involvement in the work itself.

4. Autocratic Management
Advantages
Disadvantages
Managers assume that workers do not have knowledge or skills necessary to plan and carry out work.
Discourages workers from thinking about
better ways to do things
Many employees don’t
respond well
Efficient
Employees have clear expectations of what is expected
Great during emergencies
Some employees prefer it

5. Democratic Leader
Person in charge offers workers an opportunity to become involved in the decision making process.
More preferred than the Autocratic method

6. Democratic Management
Advantages
Disadvantages
Not all employees
want to be involved
Time Consuming
Produces highly motivated employees and need not be as closely controlled or supervised.
Works well with experienced or well trained employees

7. Laissez-faire leaders
Leaders who leave the actual decision making up to employees

8. Laissez Faire Management
Advantages
Disadvantages
Traditionally the
“boss” still takes the fall
if employees don’t follow
through
Time Consuming
Allows anyone to
become the “boss”
Works well for people
who work from home

9. Open Leadership
Any employee may become the leader based on rational circumstances
Workers concentrate on their individual tasks and are not involved in the tasks of others
Best with experienced workers in business where there is little or no change
Home based workers
Specialists

10. Situational Leadership
The most effective manager is the one who selects a leadership style that best fits a particular situation.

11. See the Different Styles
Video
Your Turn!

12. Preferred Qualities Encourages employee participation/ suggestions
Keeps employees informed/shares info.
Works to build and maintain morale
Is available & easy to talk to
Supports training & development
Communicates effectively w/employees
Is considerate of the ideas & feelings of others
Makes changes when needed
Supports employees even if they make errors
Shows appreciation/provides recognition

13. Organizational Culture
Strong leadership is a key element in establishing a productive organizational culture.
The culture is the set of underlying values norms, and practices shared by members of an organization.

14. Can You “see” Culture?
An organization's culture influences the way people treat and react to each other.
It can be observed by looking at how employees
Work
Dress
Communicate
Address each other
Conduct business

15. Organizational Culture
A set of shared values and norms that support the management system and that guide management and employee behavior

16. Corporate Culture Videos
TED Talk
While watching this video, write down 5 things you see that
represent the culture of the fish market