1. Early intervention in the resolution of housing and mental health Crisis
Rob McMilan, Project Co-ordinator
Mark Pearce. Case Worker
Welcome to Gofal

2. Welcome to Gofal Our Vision Good mental health and wellbeing for all
Who we are
Our Vision
Good mental health and wellbeing for all
Welcome to Gofal

3. Welcome to Gofal Our Mission
Who we are
Our Mission
Working together to provide services that we can be proud of
Ensuring that the voice of people using our services has a real and meaningful influence on our work
Demonstrating outstanding practice in relation to staff mental health and wellbeing, learning and development
Challenging the way we all think about, talk about and respond to mental health and wellbeing in all areas of our lives
Using our profile, influence and voice to improve legislation, policy and practice
Increasing the range and reach of our services through collaboration and targeted and sustainable business growth
Spending our money where it will have the maximum impact
Welcome to Gofal

4. Welcome to Gofal Our aspirations Work with integrity and dignity
Who we are
Our aspirations
Work with integrity and dignity
Inspire and support people to exceed their expectations
Develop a culture that is embracing and respectful of difference
Communicate honestly and openly
Be an organisation that is ambitious, creative and determined
Create environments that are collaborative, supportive and empowering
Be respected for our knowledge and expertise
Welcome to Gofal

5. Welcome to Gofal What We do We deliver a range of crisis services
We deliver employment services
We deliver a range of floating support and supported housing projects
We lobby to improve policy and practice
We campaign to improve public attitude and behaviour
We operate a social business – PS Facilities Management
Welcome to Gofal

6. Welcome to Gofal Recovery Star Model of support
Our Approach
Recovery Star Model of support
A person centred model of support
We promote positive risk taking for the people using our services
We react quickly
We think it’s good to talk and listen
We never give up
We treat the people using our services as equal partners
We promote independence
Welcome to Gofal

7. The Crisis House
“Thank you very much for taking me in at my time of need and for all the support you have given in the past week. I hope that this support will carry on in the future. I cannot thank the staff enough for their hospitality and understanding. I would recommend the service to anyone who suffers with mental health problems like myself, who need a break and someone to talk to. Once again thank you very much and may your work be successful in the future.”
“The Crisis House does exactly what it says on the tin. The Crisis House and Crisis Team work perfectly together. It gives me total rest and rest for my brain. When I’ve left I feel positive about the future but return home to face the wolves. It’s a lack of community support that causes me problems.”
Welcome to Gofal

8. Crisis Services
“I don’t know what I would have done without this service. My worker was constantly in touch, supporting me and advising me when I found it tough to make decisions for myself. She went above and beyond her duty for me and I am so, so grateful that there is this service for people with mental health needs. I felt I was being cared for and that I mattered. I am in a better position than I was this time last year and I know my progress is slow but I am moving forward for this service. I thank you all from the bottom of my heart.” - J.D. Merthyr Tydfil.
Welcome to Gofal

9. Partner Organisations in the Crisis House
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10. Partner organisations in community crisis Services
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11. Danielle
49 Years old
UK resident
South African Origin
Schizoaffective Disorder
Relapsing due to non engagement and social stressors.

12. Welcome to Gofal Danielle’s Words
Case Study
Danielle’s Words
“I would like to thanks the staff for the care and attention I received when I had my relapse.”
“The service and treatment I received was outstanding caring and considerate.”
“I hope I will continue to recover at home, the staff were excellent and I felt very comfortable and assured in their hands.”
Welcome to Gofal

13. Welcome to Gofal Sharon’s Story
Case Study
Sharon’s Story
Average cost of simple repossession - £733
Homelessness advice and support £682.00
Homelessness £
Preventing readmission to Mental Health Services - £2148
Temporary accommodation - £ P.W = £ wk Avg
Cost Saving £
Welcome to Gofal

14. Wayne
44 Years Old
No Diagnosis
GP Support, using alcohol to cope
Significant overdose
High Stress Job managing high value business accounts for leading accountancy firm.

15. Welcome to Gofal Wayne’s Story
Case Study
Wayne’s Story
“Initially a 7 day plan but my stay was extended by 2 days due to apprehension I had about returning home.”
“There was never a time when I felt I could not approach a member so staff for support, advice or just a chat.”
“The house gave me the opportunity to recuperate in a safe environment with support and without the institutional stigma associated with hospitals.”
Welcome to Gofal

16. Welcome to Gofal Chris’s Story
Case Study
Chris’s Story
Average cost of simple repossession - £733
Homelessness application - £2656
Homelessness advice & support - £682
Temporary accommodation - £114wk (£ wk Avg)
Preventing readmission to Mental Health Services - £2148
Total estimated unit cost saving £8955*
Welcome to Gofal

17. Welcome to Gofal Any questions?
Lets end mental health stigma and discrimination
Any questions?
For further information please contact:
Rob McMilan
Mark Pearce
Welcome to Gofal