1. EurOffice Services www.euroffice-services.eu
Opening new markets for small innovative firms
Gérard Bonnes
EOS Coordinator
Skopje, Sept. 27, 2007

2. = Internationalisation needs
New markets needs
= Internationalisation needs
Financial support
Management of HR and skills development
Marketing and sales strategies
Personalised coaching and mentoring
=> Worldwide Contacts & Networking

3. EurOffice has the solution
EurOffice Services is a kit of pragmatic services for small innovative companies which facilitates access to international markets
EOS allows any company or start-up referred by the EurOffice Network Members to use the EurOffice Services at any location within the network
The EON members are Business Innovation Centres, High-Tech Incubators…

4. A two way network
Outbound Services - prepare SMEs at their home location for the challenge of developing international markets
personal advice, mentoring, tools, coaching programs, networking and matchmaking services..
Inbound Services - assist SMEs when visiting new regions to develop their international business.
offices, assistance in trade shows, contacts, organising meetings and networking, support for lodging

5. EOS SERVICES

6. BASIC SERVICES
Each company willing to internationalise needs a "soft landing“:
offices,
assistance with participating in trade shows,
support for accommodation,
assistance in organising meetings and networking,
information services on locations
business contacts

7. BASIC SERVICES Infrastructure and soft landing services
FOR FREE 3 days:
Office,
Internet
Meeting room

8. A Huge Network 23 Countries More than 60 EON Members
More than 150 international advisors
5 Services Groups for Internationalization
=> More than 600 users 8

9. BUSINESS DEVELOPMENT
assisting companies in successfully tackling every stage of their international business growth.
from the start-up phase to global player by offering
personal advice,
mentoring,
coaching programs,
networking and matchmaking services..

10. BUSINESS DEVELOPMENT
Personal Business Advisor: support and assistance to connect entrepreneurs or client companies with the necessary value added services, tools and skills available in its target region.
Training and Coaching: pragmatic personalised paths to tackle every stage of companies business growth.
International Business Development tools:
enter new markets,
develop business in existing markets
establish new international business relationships
including deeper forms of internationalization such as joint ventures, technology transfer, licensing, collaboration etc.

11. MARKETING & SALES NETWORKING
connecting entrepreneurs with investors, business angels, scientists, universities, clients and partners
Networking events and matchmaking opportunities i.e.
Torino International matching event
Sophia Antipolis Rugby World Cup event Oct 19-20, 2007

12. MARKETING & SALES NETWORKING
Networking events: motivating meetings between companies with potential synergies, facilitating a first contact that could be the door that leads to new business opportunities

13. HR BUSINESS ACCELERATOR
Boosting companies performances with the help of skilled human resources
Mentoring services
Support of skilled human resources

14. HUMAN RESOURCES Mentoring Services: Mentors helps companies to
better understand their business
get contacts to clients, partners and investors
through international networking
Staff Boosting Services: Allow start-ups and SMEs to work & develop with the help of
unemployed executives,
students, MBAs, young graduates
retired people
for free for a few months
to accelerate the development of a new company, product or international market, and opening up on job opportunities.

15. EARLY STAGE FINANCE
Entrepreneurs accompaniment for meetings and negotiations with venture capital or corporate investors
Investment forums & presentation training, partnership European Venture Contest

16. EARLY STAGE FINANCE Pitching to International Investors:
one - two-day workshops during which highly qualified experts help entrepreneurs to improve their presentation skills and to discuss their business ideas with potential investors
Investment Forum Services:
high quality networking events bringing together the Pan- European Venture Capitalist community and the most innovative companies in Europe

17. A well-structured consulting process is supported by the IMP³rove online platform
Benchmarking process
Consulting process
Follow-up process
Quick assessment
In-depth assessment
IMC service provision
Feedback loop
(direct IMC evaluation)
Long-term impact review
Controlling process
Recurring assessment
SAT Self Assessment Tool support
Key characteristics of the IMP³rove consulting process
Valuable benchmarks from the assessment
Fully integrated end-to-end consulting process
SAT designed to the Innovation Management needs of SMEs
High efficiency of the consulting process due to the combination of online self-assessment, personal consulting and integrated evaluation and monitoring of the business impact of the services rendered

18. The reports will give SMEs a detailed understanding where their strengths and weaknesses are
Score per dimension (Example)
Question per dimension (Example)
Innovation strategy
Innovation strategy
Is your innovation strategy fully communicated, understood and implemented by all hierarchy levels?
Innovation Management success
Innovation organization & culture
Innovation organization & culture
How would rate your company‘s readiness for innovation?
Enabling factors
Innovation lifecycle
Innovation lifecycle
What is the average time-to-market for your most important products/services?
Profile of each dimension (Example)
Innovation strategy
Enabling factors
What percentage of your innovation projects have you completed within the defined time, budget and quality?
Vision for innovation
Dissemination of innovation strategy
Innovation Management Success
Over the last 4 years, what was the revenue of your product or service innovations that are not more than 3 years old?
Innovation project(s)
Success rate

19. Success stories...
A secure wireless transaction system start-up based in Germany, first visited Sophia-Antipolis & the Antipolis Innovation Campus
Being aware of the EurOffice basic services, the start-up benefited from a fully furnished office for some days in order to prospect the French market. They used the Welcome package as well including full secretarial services, flat rental, car rental, etc. on top of Euro-office.
After just 1 month, the start-up was setting up in Sophia-Antipolis to develop its market in France. Since, the start-up has hired 3 unemployed executives.
Finally, to raise capital, they met several Venture Capitalists and Business Angels thanks to the EOS networking events.
“Here in Sophia we have an infrastructure second to none and a business network that most regions only dream about. Here we are supported. It has been so easy to connect to the extraordinary network here thanks to the help of the great people at Cicom & the AIC. Here at the AIC I have not had to deal with slow utility companies and slow government agencies. All of that is taken care of for us. Here in Sophia I can function comfortably in the English language until I learn French. Here we are nurtured and our company is already well on its way to being successful in just a few weeks.”
commented Jon Shore during the Stimulating Innovative Entrepreneurship conference held in Sophia-Antipolis on May 19

20. EOS Vision
China
India
USA / Canada
The Service Cube

21. Our major asset... The Network & YOU
23 Countries ++
More than 60 EON Members ++
More than international advisors
5 Services Groups for Internationalization
=> More than users 21

22. EurOffice Network Members
Existing members: a dozen + all EOS consortium partners having appropriate facilities: incubator, BIC or SP
Recruitment:
Under Consortium Members responsibility
Up to 3 EON members per EOS partners (under direct coaching)
WW geographic coverage
Innovative industry areas coverage
1.   Be the best candidate in the concerned geographic area (1/small country) 2.   Find a coach among the current EOS Consortium
3.   Send the signed LoA (Letter of Application) which contains the choice of selected services
4.   Fill in the Membership info form, which shows how this member will appear on the EOS web site 5.   Keep serious in terms of delivery in order to remain in the network, i.e. fill in the SUR form with relevant info regularly. 6.   Produce nice & illustrative success stories as appropriate.
Responsibilities: (“beta tester”)
EurOffice Services pre-releases, for free
Experience report in return
Participation to board meetings, workshops and conferences
Explanation of rules, goals etc… return experiences

23. Gérard Bonnes, EOS coordinator
Let’s work together...
Gérard Bonnes, EOS coordinator 23