1. Energy, according to Click
Dealing with High Bills

2. Key things to bear in mind
Recent rate change
Energy bills are impacted by usage amounts
Click Energy discount is applied to second bill
Click Energy uses monthly instalment billing

3. #1
Recent Rate Change

4. Recent Rate Change
There was a rate change on 1 July. This is an annual tariff variation exercise.
This rate change impacts all energy retailers
Rate changes are caused by:
Changing energy generating costs
Changing distribution costs
Government regulation and legislation
Retailer overhead costs

5. Bills are impacted by a customer’s usage quantities#2
Bills are impacted by a customer’s usage quantities

6. Usage amounts If a customer’s usage increases, then so will their bill
Seasons to watch:
Gas in winter
Gas ducted heating systems
Electricity in summer
Air-conditioning for cooling
Solar in winter
Less sun therefore less FiT
In cooler states – the use of electric heaters

7. Click Energy Discounts are APPLIED to the second bill#3
Click Energy Discounts are APPLIED to the second bill

8. How Click Energy discounts work
Discounts are applied to the next bill which means for new customers, they will pay the full amount in their first bill, but will receive a credit in the next bill

9. #4
Instalment bills

10. Monthly instalment billing
Current instalments may be higher than previous usage bills
A customer will never pay more than necessary over a Billing Cycle
Instalment bills can be reduced if necessary

11. Click energy is always here to help

12. Email us: acn@clickenergy.com.au Call us: 1300 567 236
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