1. No Student Left Behind: Enhancing student learning opportunities through a whole institution approach to retention and success …using impersonal tools to build personal stories What works? Debra Mann & Lucy Walker

2. UCEM – An "Alternative Provider" within HE.
1919 The College of Estate Management (CEM) is founded.
2013 CEM is granted Taught Degree Awarding Powers (TDAP)
One of only 8 alternative providers with this.
2015 Achieved University College status and became the University College of Estate Management (UCEM).
Delivering supported on-line learning programmes.
2017 successful first HE review published

3. No Student Left Behind: 4 key principles
Mainstreaming student belonging, retention & success: An institution-wide initiative
No Student Left Behind: 4 key principles
Accountability
What can I do to ensure the student has a successful outcome?
Flexibility
How could the existing process be more flexible?
Creativity
How can I help the student by looking at the bigger picture and thinking differently?
Individuality
Imagine you are the student – what would support and excellent customer service look like to you in this situation?

4. No Student Left Behind: An institutional approach - Flexibility
Retention Interventions, directly affecting:
Students
Accessibility
Changes to year one semester one student workload
Modular-student assessment support provided
Flexibility
Reinforcement of informed choices
Accountability
Identifying, chasing & tracking non-engaged students
Creativity
Development of Study skills area
Tutors
Accountability
Guidance for assessment authoring
Peer mentoring
Individual
CPD
Creativity
Tutor resource development
Tutor induction materials
Institutional processes
Flexibility
Changes in the strategic approach to retaining students who have suspended or taken a gap in their studies
Creativity
Changes in systematic approach regarding information released re deferring & suspending studies

5. Mainstreaming student belonging, retention & success, through Induction
Individuality
Imagine you are the student – what would support and excellent customer service look like to you in this situation?
An induction checklist
Readiness for Learning Undergraduate and Postgraduate quizzes
Plagiarism and Referencing: e- learning resource and test
Key information relating to the Institution

6. Mainstreaming student belonging, retention & success, through Induction Readiness for Learning Postgraduate and Undergraduate questionnaires - Accountability
4 sections;
Academic Skills, Personal Organisation,
Support Structures, Use of I.T.
Students are directed according to responses

7. Dashboard – Individual, Creative, Accountable
Learning analytics & the use of institutional data to monitor and support student belonging, retention and success
Dashboard – Individual, Creative, Accountable

8. Course Activity by Date – LAW7LFS – 14 March 2017

9. Activity metrics

10. Risk Metrics

11. What’s working? Learning Analytics : Impact and Benefits to date
We are still at the early stages of our journey!
Informing strategic direction with learning and teaching
Knowledge to make informed, data driven decisions as we understand more about our students
Identifying the extent to which assessment drives student activity, and using this to inform module development and our assessment strategy
Initiatives to increase student engagement
Supporting ‘No Student Left Behind’ to drive retention and success
Engagement of staff

12. Student feedback - Demonstrating ‘What’s working’
The i-graduate Distance Education (DE) Barometer Autumn 2016 identified the following: ➜ 91.2% of students were satisfied with the overall experience at UCEM ➜ 88.6% of students were satisfied with the overall UCEM learning experience ➜ 90.5% of students were satisfied with overall support ➜ 90% of students were satisfied with UCEM programme content ➜ 95% of students were satisfied with the subject area expertise of lecturers ➜ 91.9% of students were satisfied with our Virtual Learning Environment

13. Thank you for listening
Thank you for listening. We are happy to answer any questions you may have.