1. Novell NetWare 6 Direction & Roadmap
Brian Green
Product Manager, EMEA

2. Today’s Expectations Consistency of Experience
Personalisation and Quality of Service
Information and Content
Security, Privacy and Reputation
Interestingly whilst companies have corporate objectives, consumers of services, ie customers, employees, partners have their own expectations of how they expect to work for example:
In todays world people expect their experience to go with them regardingless of time, location, device, your internal problems count for nothing, its about what people expect, times have changed;
When determining what products you deploy, think about your strategy, about expectations, today its about availability, personalisation and quality of service, doing this will drive loyalty, remember in the eBusiness world when your service is unfriendly, difficult or unavailable, your competitor is only one click away;
Also remember that when people interact with your business, they don’t care about platforms, type of storage or applications, they become irrelevant, what’s relevant is the information and content, so don’t choose just on brand, think about the accessibility, availability issues; remember when a supplier needs access to your business, he may need stock inventory data, he/she doesn’t care if its in Oracle or stored in a data warehouse on an AS/400, as long as its available and accessible. Also think about the benefits from an education standpoint, do you want to train your suppliers on how to use Oracle?, show them where to get the data, and present it to them in a meaningful way;
Security is important to business, its all about that reputation that I mentioned before, (use high profile security breaches as examples of damage caused), users expect to come across security controls, as long as its not intrusive, or difficult, (online banking is a good example, we want to know its secure, but how many of us want to remember a 27 character password), what most do care about is privacy, be clear about how you handle personal data, who owns it, (with MS for example people who use passport will have their data stored at MS for at least 1 Year after they stop using it, I’d be concerned about that), what we do know is that if security is addressed properly it is a business enabler.
At Novell we solve business problems that address both corporate objectives and consumer expectations.

3. Customer Trends
The number of remote users is growing, laptop sales growing faster than desktop PCs.
Storage needs double every six months, regardless of customer size.
Customers require constant availability of their Net Services ( , File, Print, Web Site etc).
Printing still one of the most tangible benefits of the network.
Customers purchasing more multi-processor (MP) Intel hardware.
Lack of full backups of corporate data, especially on mobile devices.

4. Market Trends Small Business Distributed Consolidated
Single server
Require all-in-one servers
Most likely to move to hosted environment today
Small Business
Distributed
Typical NetWare customer today
Many servers, broadly distributed
Some servers dedicated to single purpose (GroupWise®)
Many servers performing multiple functions
Consolidated
Servers & Storage
Emerging as enterprise deployments pull storage off distributed servers to consolidated storage centers
Additive to enterprise servers
Reliability and security more critical than ever
Hosted environment, ASP or storage data centers

5. NetWare 6
Mission: NetWare 6 provides non-stop access to networked stored information, regardless of location or device and is the most highly available platform for running Net services.
Vision:
Network experience goes where users go
Type and location of information is transparent to users
Expectation of constant availability drives corporate network strategies
With NetWare 6 and the latest Novell Net services, users are no longer tied to a given workstation and the expectations of a personalized mobile network experience are becoming more a reality. Mobile networking has challenges but as bandwidth increases and protocols align, the dependency on workstations will decrease.
Users just want to do their jobs--they simply want information available regardless of what device they’re using or where they are when they need it. System administrators do worry about how much space is available on a given server or where a given volume resides. With NetWare 6, many issues--for both SysAdmins and users--simply don’t apply anymore.
Although many Novell products are designed to run well on other platforms--like Windows NT and Unix--and although Novell’s eBusiness platform is designed to exploit cross platform opportunities, Novell believes that NetWare is still the most highly available platform on which to run all Net services. And, once the decision to implement a given solution is made, NetWare is often selected as the platform because of its scalability, manageability, and performance.

6. NetWare 6 Access Strategy
Traditional World
Client 32 needed
Tied to LAN
Stopped by firewall
VPN Required
Novell One Net Services
Thin/Web Clients
Access anywhere via the Internet
Access through firewalls w/o VPNs
Browser-based
Enables PDA access
Internet
LAN

7. NetWare Shift Infrastructure MP enabled Reliable NSS 3.0 Scalable
A strong network must have a solid foundation. From the beginning, the operating system must be designed to control and store a large volume of digital assets, which include files, databases, images, streaming audio, and video. General-purpose operating systems that run everything from handhelds to desktops to servers cannot
provide the accessibility, reliability, or security necessary for today’s network load. In other words, the network operating system that is a jack of all trades, master of none is not sufficient to meet the demands of today’s networking.
Novell has an excellent reputation for producing first class Network Operating Systems. With the introduction of NetWare 6, Novell once again raises the bar, my improving scalability through new technologies such as Multiprocessor enabling many of the OS services as well as better storage management through Novell Storage Services (NSS).
To further improve reliability Novell includes clustering technology to enhance an already excellent foundation.
Infrastructure
Reliable
Scalable
Secure
MP enabled
NSS 3.0
Clustering

8. NetWare Server, Where are you ?
To further demonstrate Novell’s second to done reputation for producing reliable Network Operating Systems. I have included a news story from Carolina USA.

14. “i” before “e”
“IDC contends that IT infrastructure services are the backbone of the ebusiness model…”
IDC (March 2000)
"A robust, fault-resilient systems infrastructure is imperative to support e-business initiatives and global operations. IT organisations must focus on site-level availability, and address all potential causes of application downtime, both planned and unplanned."
The Metagroup (Sept 2000)

15. NetWare Shift in the next release
Internet
portal
Net Services
Simplify
Secure
Accelerate
Internet Storage (iFolder)
Internet Printing (iPrint)
Browser Access
Infrastructure
Reliable
Scalable
Secure
MP enabled
NSS 3.0
Clustering

16. Multi-Processor Enabled
Some of the NetWare 6 Multi Processor-enabled components:
NSS
NDS eDirectory
TCP/IP stack
IBM WebSphere
JVM
Winsock
HTTP stack
WebDAV
Apache/Enterprise Web Server
Lightweight Directory Access Protocol (LDAP)
NetWare Core Protocol (NCP)
Service Location Protocol (SLP) 2
Gigabit Ethernet/100 Megabit Ethernet/10 Megabit Ethernet
Improved Scalability
Only the kernel in both NetWare 5.1 and 5.0 is MP-enabled.
Effectively we have MP enabled every NetWare feature from the disk to the wire, there by improving the scalability of NetWare to greater heights.
NDPS and other NetWare components and services that are not MP-enabled in NetWare 6 will be MP-safe. MP-safe components and services are single-threaded and pose no threat to the system's stability, even when running on SMP hardware.

17. NetWare 6 Storage Traditional World Client 32 Limited Scale
Drive Mappings required
LAN Based
Volumes tied to disks
Reliant on single server
Novell One Net Services
Ubiquitous Client Access
Tied to Internet
Access through firewalls
8 TB with millions of files on one volume
Volumes tied to networks
Servers can fail and service continues

18. Novell Storage Services (NSS) 3.0
Benefits
More efficient use of existing disk space with volumes consuming disk space from disk pools.
Data Shredding (U.S. Green Book File Security standard) for secure deletions
8 TB volumes with unlimited files and volumes
Script based management of server parameters
Also included:
SYS volume support
TTS support
OP-lock support for client caching
RAID 0 support via software
NSS first appeared with NetWare 5.0. NSS allows for unlimited disk volumes that can be up to 8TBs (Terabytes) in size. For example, a single file of 8TBs can fill one volume.
This might be necessary to accommodate a huge database table. Alternately, a single disk can be
logically separated into an unlimited number of smaller volumes to meet security or application requirements.
NetWare 6 continues the improvement of file services through better NSS performance and flexibility.
The NSS version included with NetWare 6 now supports file compression. The compression utility’s efficiency generally ranged around 50 percent, meaning a 10GB disk suddenly held almost 20GB worth of files. Compression grabs plenty of attention, because everyone loves getting twice as much of
something (especially storage) than was actually purchased. But other features of NSS in NetWare 6
provide real benefits as well, matching and surpassing the NSS abilities in NetWare 5.1.
Would you like to be able to delete a file with full confidence that it will never return, no matter
which utilities promise file reincarnation? NSS with NetWare 6 employs the U.S. Green Book File
Security standard for data shredding. Shredded files never return to haunt anyone.
The list of NSS features is quite lengthy, but the short story simply promises better file-system
performance, reliability, and management using the newest generation of file-service technology
possible. Partition-level mirroring, RAID 0 striping support via software, pooling space from a disk
available for any volume to use, and faster streaming speeds for backup are some, but not
all, of the new features of Novell Storage Services.

19. Novell Storage Services
Volume Full
Service Down
Traditional
System Volume
Data Volume
Mail Volume
Data
Volume
System Volume
Mail Volume
Volumes consume disk space from a storage pool
More efficient use of storage reduces cost and improves service availability

20. LAN - Networked Storage
Windows 3x/9x/NT/2000
NetWare client
UNIX
NFS Client
Macintosh
AFP Client
Browser / FTP
CIFS Client
File protocols move to server
NetWare
NCP
CIFS
NFS
AFP
WebDAV
Novell Storage Services (NSS)
Seconds to Mount Terabyte volumes
Millions of files per volume
User Quotas
Disk Mirroring

21. Problems of Information Availability
Your data is everywhere and yet, frequently not where you need it
You have several computers which can author, edit, and share the info
You have different document versions on different machines, so you the file to yourself
Document
application
Office
Spreadsheet
application
A disk failure on one of your systems would be a serious disaster
1 out of 1,000 laptops are stolen; 10% are targeted for their data; the files on your laptop are not secure if it is stolen
Presentation
application
Your data is not universally available from any network because of firewalls, protocols, networks, connectivity, etc.
Mobile
Your current choices are too onerous, too slow, or don’t solve the problem
You don’t want to radically change the way you interact with your systems and applications
You don’t dare store your sensitive data on the network
Home
Computer Kiosk
On the road

22. Visit - http://ifolderdemo.novell.com to experience Novell iFolder
Internet
Computer at work
NetWare 6 Server
Computer at home
Any browser
Synchronized local files
No need to learn new data access methods
Office, laptop, home
Encryption
Multiple PC support
Sync on interval
Delta sync

23. Print World Traditional World Client 32 needed Tied to LAN
Limited by firewall
Novell One Net Services
IPP Client
Tied to Internet
Access through firewalls
Browser-based install and configure
Locality based printing

24. Print Strategy in NetWare 6
Focus on the end-user experience
Location based printing--just know where you are, and print.
Additive to non-NetWare networks and non-NetWare printers.
Print services from any desktop, any location.
Print made ultra-reliable with Cluster Services.
No Novell Client32 required

25. So it’s great to be able to work from wherever you go, but what do you do when you get there, get your work done and then need to print it? Suddenly, there’s a scramble. Desperate calls made to the help desk. IS staff that needs to drop what they’re doing and get you set up to print--IF they can get you set up. Driver disks to install. Headaches to get. Nightmares to explore.
What’s the point of mobile networking if printing doesn’t come along?
Well now it does. With NetWare 6, users can print virtually—from any location to any other location—just by choosing a printer on their company’s Web site.
With Novell Internet Printing, customers can literally locate a printer on a Web site and print to any printer around the world. The drivers are automatically downloaded--and you’re ready to go!
NetWare 6’s Internet Printing capability eliminates the complexities of printing over the Internet and makes location-based printing a reality. So now, your customers don’t have to have a different print solution for every network in their business--now, you can set up access for them to all of their print resources through any Web browser.
In fact, Internet Printing gives users a customized view of printers--so users can immediately view available printers from a designated Web page, even down to viewing floor plans to see where printers are located.
So now they can find any printer in the company--and pick the printer that’s closest to them to print to! Talk about taking a problem and turning it into a convenience!

26. Novell Internet Printing
HTTP IP
IPP
Novell Internet Printing server components transform any printer into an IPP printer, putting it on the Internet and making it easily available to all authorized users.
To confirm by IPP enabling NDPS or Print Q’s Novell can take your existing printing infrastructure and IPP enable it. NO NEED TO BUY EXPENSIVE NEW IPP PRINTERS !!!
However if you have ipp printers Novell can embrace these and improve both the user experience and the management of these printers.

27. Branch Office Requirements.
Branch Office becomes Internet Office
Branch Office Requirements.
Today’s Model
Internet based :-
Storage
Printing
Electronic Mail
Corporate Portals giving
access to Business Systems
New Model
Reliable & Secure Storage
Printing
Electronic Mail
Access to Corporate Business
Systems
Moving to an Internet Office… not only moves businesses into the web, but moves a tremendous amount of hardware out of the remote office… It becomes obsolete…
Also eliminating the WAN connections will lead to very significant reductions in hardware needs in offices…
With local Internet access and emerging wireless networking technologies, Novell customers plan to replace racks of PBX’s, routers, etc… with inexpensive wireless technology with no degradation in service and performance.
..Customers will steadily roll-up there cost structure and leverage the physical equipment of ISP internet access providers through Internet Office.
It’s NetWare 6, NDS, and Net services infrastructure software that makes this possible.
Business Benefits:-
Reduced cost
No expensive WAN Links
No Local IS&T requirement
Reduced IS&T Staff headaches
Reduced software deployment
Very flexible as the Internet
office follows employees

28. NetWare Web Access Portal Access to NetWare services
Gadgets include File Access, Print, , HTML and Authentication.
More gadgets and back-end connectors available.
Client/Device independent (only a browser is required).

29. Internet Office Success
i-Login reduces spending and increases productivity at Novell…
Expense Reductions Yearly Gains in USD
Password Management $ 360,000
Data Entry $ 237,000
Small Office Servers $1,000,000
Wide-Area Network $3,000,000
Remote Access $2,500,000
Yearly Cost Reductions: $7,097,000

30. NetWare 6 Opportunities
Enterprise Accounts
Protect and embrace users laptop data.
Allows them to remove storage devices from branch offices.
Location independent printing for remote users.
Self provisioning of users printers.
NetWare 6 truly embraces the mobile user while at the same time improving the user experience, thereby improving user productivity.

31. NEW NetWare 6 Opportunities
Global Hotel Groups
Business Centre offering from every guests room.
Airlines
Improved Business Centre offerings at club lounges.
Conference Centres / Serviced Offices
Consolidated self service networking.
NetWare 6 technologies enable Novell to offer a solution to ad loc network visitors, irrespective of their location.

32. NEW NetWare 6 Opportunities
Small Businesses
Offer robust scalable, and always available data storage to small business customers. No need for local storage.
By partnering with xSP organisations NetWare 6 has the ability to provide robust, scalable, secure storage to customers across the public internet. Again this is a new opportunity for NetWare in the xSP space.