1. The Basics of Online Communication
Maintaining successful and effective communication in the digital world.

2. The online tool we love and hate.
Using
The online tool we love and hate.

3. Why do we love email? Because it’s so easy to use
Everyone has access to it
And we all love to get mail
Until…

4. We learn to hate email! Spam! (from friends and foes)
Inbox becomes a hodgepodge
No escape, is always there
It’s a walled garden of info
Messages are misunderstood
It allows us to be lazy
tries to do too much

5. The first problem… Do not: open spam click “unsubscribe” in spam
post your everywhere
open attachments
The first
problem…

6. NEVER Do not: Do: open spam click “unsubscribe”
post your everywhere
open attachments
Do:
delete all spam
keep your private
use a fake

8. Not everything should be shared
Forwarded message
From: Miss Take
Date: Sep 13, :22 AM
Subject: Fwd: Sharing Session
To:
Not everything should be shared
Please use Blind
Carbon Copy (Bcc)

11. Trim those
Forwards

12. “Hey, check this out”
Even your friends, family and co-workers send spam.
They mean well, but after a while it becomes annoying.
You just have to tell them to stop.

14. What is Missing Here?

15. Imagine if the newspaper did this

16. Or this

17. Always use a meaningful Subject

19. Know Your
Audience

20. Choose function over form
From: Kevin Smalley
Sent: Friday, April 20, :14 PM To: list serve
Subject: [Nfbc-info] Digital Talking Books from N LS
Hello Californians:
I am forwarding on the following letter from Dr. Maurer. Action is needed to prevent the blockage of talking books being put into digital format. The Library of Congress has a plan to make digital talking book machines available in This new format is destined to replace outdated cassette machines, and even the CD, which is nearing the end of its innovation. Following the letter is a list of Senators or Representatives serving on subcommittees who need to be contacted regarding the necessity of such a service. Please refer to Dr. Maurer's letter for more information:
Cordially,
Marc Maurer,
President
Choose function over form

21. Email wears too many hats!
Chatting
Entertainment
File sharing
Publishing
Collaboration

22. Choose the right tool for the job
Chatting
Entertainment
File sharing
Publishing
Collaboration

23. Want to Chat? Chatting: When you need synchronous discussion
Suggestions:
Skype
Google Talk
Yahoo Messenger
Don’t forget the phone!

24. Want to share files?
Avoid HUGE attachments

25. Want to share files? Instead try: Flickr Google Video YouTube Skype
Orbitfiles