1. WIOA Operations Certification
Assessment
WIOA Operations Certification

2. This seminar was produced and published by MaryAnn Lawrence of PowerNotes LLC PowerNotes LLC and JobShop, Inc. have formed a partnership to provide web-based training to workforce professionals This seminar is part of the WIOA Operations Certification owned by PowerNotes LLC. JobShop, Inc. manages the web-based registrations and delivery. The seminar is also available via webinar and classroom training. Contact MaryAnn at

3. Seminar Leader Mary Ann Lawrence CEO for PowerNotes LLC
Mary Ann has extensive experience in workforce development with more than 35 years at the local, state, and national levels of the system in leadership positions.
Seminar Leader

4. Learning Objectives Understand What Assessment Is
Know what Assessment Should Include
Learn About Assessment Tools

5. What Assessment Is

6. Assessment It’s a on-going process. Formal and informal approaches.
What Is It?
It’s a on-going process.
Formal and informal approaches.
Tools include applications, testing and interviews.
Assessments should drive the services to be provided.
Assessments are not a tool for screening out applicants.

7. Assessment For the client: Provides evidence of where they are now.
What Is It?
For the client:
Provides evidence of where they are now.
Also, its motivational in terms of identifying strengths, barriers and opportunities.

8. Assessment For the case manager:
What Is It?
For the case manager:
Describes the gap between where the client is now in relation to the goal of improved self-sufficiency.
It identifies the client’s strengths, motivators, barriers.
Determines eligibility.
Determines suitability: Will client benefit from case management services?

9. Assessment Assessment begins at first contact.
When Does It Begin?
Assessment begins at first contact.
This is referred to as initial assessment.

10. Assessment
When Does It Begin?
The intake form and registration into the workforce database is part of the assessment process.

11. Assessment Two parts to assessment:
Assessment Parts
Two parts to assessment:
Asking questions, listening to responses and gathering information.
Applying information learned appropriately to a case plan that will have the desired outcomes.

12. Assessment Should Include

13. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Employment history and accomplishments.

14. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Employability skills. (special training, specific machines, tools, transferable skills?)

15. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Educational history and accomplishments.

16. Assessment What information are you looking for? Job search skills
Information to Include
What information are you looking for?
Job search skills

17. Assessment What information are you looking for? Career awareness.
Information to Include
What information are you looking for?
Career awareness.

18. Assessment What information are you looking for? Work maturity.
Information to Include
What information are you looking for?
Work maturity.

19. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Interpersonal skills communication

20. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Family status and roles in the family system

21. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Family stressors and coping skills

22. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Life situation needs such as housing or transportation

23. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Financial (debts, garnishments, budgets).

24. Assessment What information are you looking for?
Information to Include
What information are you looking for?
Legal needs (alien status, criminal records, child support, etc.).

25. Assessment What information are you looking for? Strengths Resources.
Information to Include
What information are you looking for?
Strengths
Resources.
Cultural issues.
Motivators.
Sabotagers
Voices of “Yes YOU can!”

26. Assessment Tools

27. Assessment Traditional Knowledge. Ability Tests.
Tools
Traditional Knowledge.
Ability Tests.
Personality and Interest Inventories,
Work Samples or Performance Tests.
Case Management
Interviews

28. Assessment
Tools
Assessment tools should be chosen with a clear understanding of what you want to measure:
Knowledge
Skills
Abilities
Characteristics
Personal Traits

29. Assessment Tools differ: Purpose Format
Level of standardization, objectivity, and quantifiably

30. Assessment Limitation of Tests
Tools
Limitation of Tests
All Assessment Tools Are Subject To Errors
In measuring a characteristic
In predicting performance

31. Assessment
Tools
Tests can reveal skill and ability levels of individuals, indicating training needs.
Assessment tools can also be used to predict an individual’s success in training.
Skill or ability tests can also be used to assess an individual’s progress in training, or to evaluate the effectiveness of a training program.

32. Assessment The interview is the most commonly used assessment tool.
Tools
The interview is the most commonly used assessment tool.
Structured interviews have characteristics such as standardized questions, trained interviewers, specific question order, controlled length of time, and a standardized response evaluation format.

33. Mary Ann Lawrence, PowerNotes LLC
Cell:
Developed by…

34. WIOA Operations Certification
Each seminar in the WIOA Operations Certification fits together to make a meaningful series to build the skills and knowledge of workforce professionals across all types of partner agencies.

35. WIOA Operations Certification
WIOA Fundamentals
Career Pathways
Case Management
Customer Flow
Assessment
Career Services
Training Services
Co-Enrollments
Youth Participation
Program Eligibility
WIOA Operations Certification