1. Practical management
Part 3

2. Operational Plan The time of operation plan is one year
Its scope is under department and mgt
We need operation plan because of our positions
It can be used project
In order to make operation plan we will use SWOT

3. Six steps of operation planning
1. SWOT analysis
2. Goal
3. SMART:
4. Objective time table
5. Duration time-table
6. Every individual/department time-table

4. Six steps of operation planning
1. SWOT analysis SWOT is a way of strategy invented by Harvard University late 20th century in 1942 most used strategy and its good in operational planning but it is bad in strategic planning.

5. Six steps of operation planning
S= strength
W= weakness
O= opportunities
T= threats
Note: - All knowledge about strategy is American knowledge

6. Six steps of operation planning
2. Goal
when we want to write a goal we will make it three elements
What we want
How many/much we want
When it should meat

7. Six steps of operation planning
So we convert SWOT into goals
Every strength its increasing is a goal
Every weaknesses its decreasing or eliminating is a goal
Every opportunity, taking advantage of it is a goal
Every threat, protecting from it is a goal

8. Six steps of operation planning
3. SMART: We should make our goals smart
S= specific
M= Measurable
A= attainable
R= realistic
T= time frame
Note: - if you cannot measure it you cannot manage it

9. Six steps of operation planning
4. Objective time table If for example we have 15 goals we will open 15 pages. Every goal has a separate page “Our first goal is (training 70 employees on 4 training sessions in computer within 6 months.” We will open a new page and write our goal on the top of the page

10. Six steps of operation planning
4. Objective time table
Objectives
Who
When
How much
Finished or not
Specifying 70 employees
Ali
1/1/13
None
Specifying the training contents
Musa
5/1/13
Prepare the position of training
Soffe
6/2/13
$500

11. Six steps of operation planning
Note the following
Every goal has a page
Look for innovation
Do not write “where”
Do not write “first date and last date”
Implementer can be a person or department

12. Six steps of operation planning
5. Duration time-table
If you have 12 months plan you should open 12 pages
Transfer the column of “when” of every month in the above table to duration time-table

13. Six steps of operation planning
For example time-table for month 1 January
Objective
Who
How much
Finished or not
Specifying 70 employees
Ali
None
Specifying the training contents
Musa

14. Six steps of operation planning
6. Every individual/department time-table We write page for every person or department We transfer all works on every person or on every department from objective time table

15. Six steps of operation planning
For example:- Ali work time-table
Objective
When
How much
Finished or not
Specifying 70 employees
1/1/13
None

16. Six steps of operation planning
Note:- distribute work b/w employee appropriately because 80% of organization work is done by 20% of employee
Jack well says “every year divide your employees into three categories “
20% well performers promote them, give them high salary, training them, give them vacations

17. Six steps of operation planning
70% normal performers do not
10% low performers layoff them
Note: - good manager has ability to layoff
Give a copy for every person/department