1. Pertemuan 12 (Twelfh Meeting) Foundations of Behavior
Matakuliah : J0084 / Introduction to Management
and Business
Tahun : 2007
Versi : 1 / 3
Pertemuan 12 (Twelfh Meeting)
Foundations of Behavior

2. Learning Outcome Student should be able to show the importance how
managers recognize about the subordinate attitude and
behavior in order to put them in the proper
position -> C3

3. Learning Outline Attitudes Personality Perception Learning
Why Look at Individual Behavior
Attitudes
Personality
Perception
Learning
Contemporary OB Issues

4. 1. Why Look at Individual Behavior
a. Focus of Organizational Behavior
Individual Behavior
Group Behavior
b. Goals of Organizational Behavior
Explain
Predict
Influence

5. 2. Attitudes
Attitudes are evaluative statements – either
favorable or unfavorable – concerning objects,
people, or events
Attitudes is made up of three components:
The cognitive component
The affective component
Behavioral component

6. a. Job Satisfaction
Global Job Satisfaction
Satisfaction and Productivity
Satisfaction and Absenteeism
Satisfaction and Turnover
Job Satisfaction and Customer Satisfaction
Job Satisfaction and Workplace Misbehavior

7. b. Job Involvement and Organizational
Commitment
c. Attitudes and Consistency
d. Cognitive Dissonance Theory
e. Attitudes Survey

8. 3. Personality
a. The Myers-Briggs Type Indicator (MBTI)
Social interaction: Extrovert or Introvert
(E or I)
Preference for gathering data: Sensing or
Intuitive (S or N)
Preference for decision making: Feeling or
Thinking (F or T)
Style of making decision: Perceptive or
Judgmental (P or J)

9. b. The Big Five Model
Extraversion
Agreeableness
Conscientiousness
Emotional stability
Openness to experience

10. c. Additional Personality Insights
Locus of control
Machiavellianisme
Self-esteem
Self-monitoring
Risk taking

11. d. Emotions and Emotional Intelligence
Six universal emotional: anger, fear,
sadness, happiness, disgust, and surprise
Self-awareness
Self-management
Self-motivation
Empathy
Social skills
Emotional intelligence (EI):

12. 4. Perception
Perception is a process by which individuals
give meaning to their environment by
organizing and interpreting their sensory
impressions
a. Factors That Influence Perception
The Perceiver
The Target
The Situation

13. b. Attribution Theory Distinctive ness Individual Behavior Consensus
High
External
Distinctive ness
Low
Internal
High
Individual Behavior
External
Consensus
Low
Internal
High
External
Consistency
Low
Internal

14. c. Shortcuts Frequently Used in Judging Others
When we judge someone
on the basis of our perception
of a group he or she is part,
we’re using the shortcut
called stereotyping
For instance: “Married people are more stable employee than single persons”

15. 5. Learning
Learning is any relatively permanent change in
behavior that occurs as a result of experience
a. Operant conditioning
b. Social Learning
Attentional processes
Retention processes
Motor reproduction processes
Reinforcement processes