1. Case Study: Collaborative Connected Workplace Environment- Cisco
INTD 402 INTERIOR DESIGN ‘INTERIORS FOR CREATIVITY’ eco-interiors for a design consulting office
Case Study:
Collaborative Connected Workplace Environment- Cisco
Prepared by: Joshima V.M.
University of Nizwa, Sultanate of Oman.

2. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Objective:
Innovative workplace design to create a more effective workplace for Cisco employees.
Goals:
Raise productivity
Enhance collaboration
Increase employee satisfaction
Reduce real estate and technology costs

3. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Scenario:
Employees work during non traditional hours such as am to 10.pm.
Business and technology issues needed more collaboration with team members in the same building or at various world wide sites.
Employees are often away from their desks, in meeting or workgroup discussions.
On an average of 65% of the time the meeting rooms were in short supply, while offices and cubicles remained vacant.

4. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Preplanning
Four categories of workers- engineering, sales, call center and general administration.
These categories has a distinct set of needs for space, services, technology, support and procedures.
Flexible and collaborative workspace improved productivity and employee satisfaction.

5. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Concept: Collaborated Connected Workplace Environment. Objectives: Assigning resources based on utilization to reduce real estate costs. Building work environment based not on titles, but rather on the needs of individuals, by giving all employees a broad choice of workspaces and technology tools to do their jobs.

6. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Assessment of employee workspace needs
Focus group discussions
Employee interviews
Surveys
Observations
Employee requirements:
Quite areas to be used for short periods.
Personal lockers for belongings.
Large filing cabinets for storage of records.
Non- private meetings can be done in open areas instead of enclosed conference room.

7. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Successful designs with shared workspaces.
The new environment enable the employee to choose any workspace based on the requirements of their current task.
The floor plan provides spaces for both planned and spontaneous meetings in small and large groups.
Video telephony, audio- video conferencing, interactive white boards etc were some of the solutions.

8. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Conference calls from the break room

9. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Wireless environment that require less cabling.
Workspace with variety of seating options instead of a single assigned seat for each employee.
Environment that facilitate meeting in a group, conference calls or working alone.

10. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Various seating

11. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Design
Central design principle was a complete wireless environment to enable mobility.
Only administrative assistants were assigned permanent workspaces.
Other employees had individual lockers.
Absence of cubicle walls let in more natural light and creates a more open and spacious atmosphere.

12. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Filing cabinets and personal lockers

13. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Individual work stations were equipped with Docking stations, Communicators, phones and LCD display monitors. It had flexible work table hieghts.
Formal meeting spaces have closed doors for privacy, have tables, speaker phones and video conferencing stations.
Two of the largest meeting rooms can be quickly reconfigured into smaller rooms using a movable wall.
Informal spaces have soft seating on wheels, mobile tables and movable privacy screens to enable the participants to spontaneously create a collaborative meeting space.

14. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Workstations with docking stations, communicator, phone and LCD monitors.

15. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Flexible work station heights

16. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Informal and Formal Meeting areas

17. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Movable furniture made collaboration easier

18. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Connected workspace floor plan was inspired by universal theme,
Open spaces called quads, plazas where employees can meet informally
Commons area for break
Enclosed offices called colleges
Quiet spaces were called libraries where employees can work without distractions.
Lab areas for testing new products.

19. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Library area for quite working

20. Case Study -1 Collaborative Connected Workplace Environment- Cisco

21. Case Study -1 Collaborative Connected Workplace Environment- Cisco
Result
Employees like the choice of work environments, cutting edge technologies, light, openness and opportunity for inter organizational collaboration.
Future steps
Designing optimum work environments for different types of workers requires in depth understanding of the movement of people within these environments.
Installing a virtual building receptionist- an interactive screen lobby that can answer basic questions, page employees to come out for visitors and connect visitors to a live receptionist.