1. Making Accessibility Smarter
Nick Bowen

3. The Innovation Agenda: Something meaningful is happening
Our world is becoming INSTRUMENTED
Our world is becoming INTERCONNECTED
All things are becoming INTELLIGENT
SMALLER. FLATTER. SMARTER.
Resulting in transformational change across all industries
Smart Utilities
Smart Traffic
Smart Offices
Smart Retail
Smart Telecom
Smart Food
Smart Banking
Smart Health
Smart Candy

4. Uniquely customized and adaptable
Smart Product Design: The first step in building things better
Products are getting increasingly smarter to meet more demanding and unique needs of their customers
Demand for more customizable products unique to the needs of individual people or businesses
Customer desire to better integrate into multi-product ‘experiences’ or workflows
Leverage of information and environmental conditions to achieve desired outcomes
Improved use of scarce resources such as time, energy and money
“One size fits all“
Easily integratable
Experience based
Uniquely customized and adaptable
Evolution of Customer Product Expectations

5. dynamic and optimized to
The status:
In the coming years, the fastest growing source of labor will be the aging workforce and people with disabilities.1
Only 56% of people with disabilities who say they are able to work, are working today.2
Is our society
dynamic and optimized to
Work Smarter?
Empower People?
Drive Profit?
Source:
Bullet 1 - US Bureau of Labor Statistics
Bullet 2 - US Census 2000, Social Security Administration, EEOC Report, AARP
1- US Bureau of Labor Statistics
2- US Census 2000, Social Security Administration, EEOC Report, AARP

6. Smarter products rely on innovation and global collaboration
Supporting independent navigation of physical workplaces through mobile, location-based information services

7. Why accessibility is important: increased business and competitive advantage
Shifting demographics: technologies developed for people with disabilities are useful with a broader range of populations
Speech-to-text technology can give a competitive advantage to organizations with customers whose preferred language differs from the spoken language.
Serving people who are not native speakers can open new markets or expand existing market share.
Technologies designed to assist low vision and hard of hearing people can give a competitive advantage to organizations with older customers or an aging workforce.

8. Smart Accessibility Instrumented: Interconnected: Intelligent: A
Smarter
Planet
Smart Accessibility
Instrumented:
Seamless self-editing transcription capabilities make rich multimedia accessible to anyone, any place
Interconnected:
Preference-based content customization connects people with low vision to World Wide Web
Intelligent:
Content management tools check for accessibility compliance, making it faster and easier to meet related standards requirements
Kyoto City, Japan
United Nations
IBM helped Kyoto City create a Web site that allows people of all abilities and native languages to access city information
89% of the global population lives in countries that have signed the UN Convention on the Rights of Persons with Disabilities, supporting IT accessibility

9. Smart Healthcare Instrumented: Interconnected: Intelligent:
Smarter
Planet
Patient Centered Medical Home
Instrumented:
Your doctor has access to all your medical records electronically
You have access to the same medical records
Interconnected:
You give permission for any of your care givers to access your information
Medical images and pharmacy data are included
Intelligent:
Infrastructure automatically translates data in common definitions
Predictive models analyze your data so the doctors can use it more effectively
Patient Centered Medical Home Results at Geisinger Health Systems serving 2.5 million people
20% reduction in hospital admissions
For patients admitted: 48% reduction in Readmissions
All this achieved with cost reduction of 7%

10. Education for a Smart Planet
Smarter
Planet
Education for a Smart Planet
Instrumented:
Digital learning devices for every student to deliver courseware, realtime assessment, collaboration with peers and instructors
Interconnected:
Social networks connecting diverse communities, best practice resources for instructors, seamless student-centric processes and support services across institutions
Intelligent:
An education support system with analytics to track/manage student achievement and cloud computing for delivery of virtual desktops…saving millions and facilitating communication, improving student performance
CLOUD COMPUTING - North Carolina universities and schools
NC State University, Duke, Eastern Carolina University, UNC: Greensboro, NC Community College System, NC K-12 school districts 10

11. Smart Buildings Instrumented: Interconnected: Intelligent: A Smarter
Planet
Smart Buildings
Instrumented:
Smart meters gather energy and water data
Sensors gather temperature, lighting, access, occupancy, security, environmental data
Interconnected:
Connect subsystems in a building and information from multiple buildings
Smart Buildings connect to Smart Grids
Intelligent:
Buildings become more efficient - reduce resource usage, demand, costs, emissions
Sustainable scalability for future needs
The integration of subsystems (energy, networking, security, air conditioning, parking, elevators & property management systems) has reduced energy costs by 40% -- e.g. The St. Regis Hotel, Shanghai

12. BEYOND access…to inclusion
Beyond proprietary…to open collaboration that inspires
Beyond assistive technology…to flexible infrastructure that enables
Beyond accessibility…to usable solutions that adapt
Beyond technology…to value-based innovation that matters
Beyond accommodation of one person…to empowerment of all people