1. Employability Skills

2. In order to “keep the job” you need to have a good work ethic or employability skills.

3. Report to Work on Time and When Scheduled
Late or absent healthcare workers can negatively affect patient care.
Most employers consider attendance to be VERY important!

4. Be Prepared to Work When You Arrive at Work
Follow the rules and policies of your facility.
Give the employer a fair day’s work for a fair day’s pay.
Have you ever seen an employee abuse their work situation? How? ?
Teacher Notes:
This slide is asking students to share examples of employees who are not doing the work they are paid to do. Examples might include:
Socializing
Making personal calls
Talking about personal or family problems
Bringing their children to work
Shopping on the Internet
Playing games on the computer
Doing sloppy work

5. Practice Teamwork
Healthcare involves a “team” of different professionals.
Teacher Notes;
Students should be able to identify a number of different health professions involved in the victim’s care, both in first response and transport (EMS, dispatcher, etc.) to the Emergency Room.
Students should also be able to suggest reasons for teamwork, beginning with the fact that is takes two people to lift the stretcher into the ambulance.

6. Promote a Positive Attitude and Energy
Focus on the positive parts of your job.
Your attitude is contagious - it affects your co- workers.
Positive energy means you are alert, focused, and figuring out how to make things work.
Have you ever worked with someone who has “negative energy?” What was that like?

7. Accept Responsibility for Your Actions
Take credit for the good things you do.
Take responsibility for your mistakes.
In healthcare, report your mistake to your supervisor.
Make an effort to correct your error, and to prevent it from happening again.
I forgot to check my schedule. I’m very sorry. I’ll be happy to come in an make up the time I missed.

8. Continuing education Learning in the workplace never stops
Professional development
Trainings
seminars

9. Be Willing to Learn Health care is always changing.
Health care workers must adapt to change.
Show your willingness to learn:
Participate in staff development
Take courses
Attend special meetings and seminars
Read professional journals
Ask questions

10. Know and Follow the Scope of Practice
Know what procedures and actions you are legally permitted to do.
Do the things you are supposed to do to the best of your ability.
Do NOT do things your are not licensed or trained to do.

11. Care About Others Healthcare is a “caring” profession.
Caring about your patients is as important as caring for your patients.

12. Be Flexible The healthcare environment is constantly changing.
You need to be willing to do what needs to be done that is in the best interest of your patients.

13. Base Decisions on Facts Instead of Emotions and Biases
Gather the facts before you come to a decision.
Don’t jump to conclusions.
Don’t react – THINK!
Healthcare professionals use good judgment when processing information.

14. Act with Integrity
Healthcare workers hold themselves to a higher standard.
Always tell the truth.
Maintain confidentiality.
Do it the right way and not the easy way.
Do the right thing in difficult circumstances.

15. Demonstrate Loyalty Respect your organization.
Never complain about your work, supervisor or facility.
Never discuss your personal problems with your patients.

16. Observe the Chain of Command
Know to whom you report.
Follow the proper processes for reporting information, voicing concerns, and respecting others.
Director of Nursing
Charge Nurse
Staff Nurse

17. Go Beyond the Minimum
Do the things that need to be done to provide excellent patient care and client service no matter what.

18. Self Motivated
motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others

19. Competence
having the necessary ability, knowledge, or skill to do something successfully.

20. Honesty
Morality
Uprightness
Truth
Honor
ethics

21. Dependability
quality of being able to be counted on or relied upon. When you always do everything that you say you will and never make promises you cannot keep

22. Patience
accept or tolerate delay, trouble, or suffering without getting angry or upset.

23. Tact
sensitivity in dealing with others or with difficult issues

24. EMpathy the ability to understand and share the feelings of another
Putting yourself in in someone else position