1. Online Dispute Resolution in Labor and Employment: No Longer a Novelty – Ever the Norm?
American Bar Association Section of Labor & Employment Law
National Symposium on Technology in Labor and Employment Law
April 6, 2017

2. A Brief History of Online Dispute Resolution Tools
Some context for our discussion
A Brief History of Online Dispute Resolution Tools

3. Current Uses of ODR – The State of the Art: Mediation
The mediation process
Commonly used ODR tools and platforms
Advocate and neutral experiences
Current Uses of ODR – The State of the Art: Mediation

4. The appellate grievance arbitration process
Commonly used ODR tools and platforms
Advocate and neutral experiences
Current Uses of ODR – The State of the Art: Appellate Grievance Arbitration

5. The de novo grievance arbitration process
Commonly used ODR tools and platforms
Advocate and neutral experiences
Current Uses of ODR – The State of the Art: De novo Grievance Arbitration

6. Current Uses of ODR – The State of the Art: Collective Bargaining
The collective bargaining process
Commonly used ODR tools and platforms
Advocate and neutral experiences
Current Uses of ODR – The State of the Art: Collective Bargaining

7. Ethics and Best Practices in Using ODR Tools
Model Rules
Ethics and Best Practices in Using ODR Tools

8. Uses of ODR Tools in Other Dispute Resolution Processes and Substantive Areas of Law

9. The Future of ODR in Labor and Employment
ODR tools likely to be used in labor and employment disputes in the next few years
ODR tools likely to be used in labor and employment disputes in the long term
The Future of ODR in Labor and Employment

10. Questions?