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How Merrill Corp. Delivers Secure Services with Cloud Technology
Merrill Corp. specializes in sharing sensitive content between organizations and their clients and shareholders
Digital Transformation
The use of digital platforms such as Azure allowed new partnerships to form within the company, and through digital collaboration, brought efficiency in outcomes
Collaborative tools of digital transformation allow for quicker sharing of information
Challenge
The need for printed documents for information sharing has become nearly obsolete
Impact
Company Profile
As customer needs shifted from printed materials to electronic communications, Merrill Corp. changed customer focus to a digital approach
A company rebranding as one that can securely share digital data
There is a new way to communicate both internally and externally to drive requests back and forth
A fragmented structure within the company created duplicative work and competing solutions
A complete change from a printing model company to a platform company
A higher level of engagement with customers providing feedback on problems they are solving
Originally assisted in the creation of printed documents so organizations could share information with clients
There are so many things that Microsoft does that we can leverage, so that we can focus on what we do best.”
— Christian Idiodi, Head of Global Product Management   ‟
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