1. Protection in a Digital Age:
How Technology Can Help Combat Gambling Related Harm
Jack Symons

3. Overview —> gamban® blocks access to online gambling
Founding team —> Personal Experience
Existing landscape —> gamban® / gamblock / betfilter
Blocking software —> Compatibility / Infantilising / Intrusive

4. Ultimately, online is easier to self-exclude than offline
Casinos
Skins gaming
Free-play & micro-billing
Casual trading
Poker
Bingo
Sports
Offline
Casinos
Bookmakers
Sports
Scratchcards & Lotto
Thousands of outlets
Thousands of mediums
Unavoidable
Thousands of outlets
2-3 mediums (owned)
Avoidable
Ultimately, online is easier to self-exclude than offline

5. Non-technical coping strategies
Online & Offline
Offline ‘cooling off’ period

6. Existing Landscape for Detecting Gambling Addiction:
Algorithms
Surveillance
Access Control

7. Financial Sector —> Risk Reduction
Algorithms
Financial Sector —> Risk Reduction
Focus on Detection —> not prevention

8. Surveillance Detection of ‘cheats’ —> the ‘eye in the sky’
Protects ‘at risk’ gamblers in some offline venues

9. Player-defined limits
Access Control
ID checks
Turnstiles
Player-defined limits
Blocking software

10. Future Landscape for Detecting Gambling Addiction:
Biometrics
Artificial Intelligence

11. Fingerprint-scanning
Biometrics
Eye-tracking
Fingerprint-scanning
Online/Offline
Online/Offline

12. Artificial Intelligence
Detection > Artificial Intelligence > Detection
Therapy / Diagnosis

13. What Next? Good ideas vs. practically flawed
National Operator
Self Exclusion Scheme
Multi-Operator
Self Exclusion Scheme
Good ideas vs. practically flawed
<< More regulatory ‘box-ticking’ >>
Innovation in graphic-rich gaming

14. Future – Recommended Routes
Ongoing independent cross-review of Gambling Commission (and Financial Services Authority)
Biometric account-based play without card requirement
Opt-in solution where player must demonstrate ability to gamble
Effective Safety Nets funded by industry and enforced by regulators

15. A final (philosophical) thought…
Society has not been able to keep up with technology.
Immediate gratification > Consequence of harm
Gambling, Porn, Social Media, Food Delivery, Drugs, Delivery-on-Demand, Movies-on-Demand