1. Types of Housekeeping

4. Domestic Housekeeping
refers to housekeeping maintenance in a house
it covers bedrooms, kitchen, dining, receiving area, grounds and the surroundings areas within the house

5. Institutional Housekeeping
applies to housekeeping maintenance in commercial lodging establishments like hotels, resorts, inns and apartels.

6. Institutional Housekeeping usually covers the following areas:
Guest rooms
Windows
Hallways and corridors
Stores, concessionaire shops
Lobby
Grounds
Public Rooms and restaurants
Linen and Laundry area
Offices
Stairways

7. Housekeeping does not include the kitchen and dining areas since these are handled by the Food and Beverage Section.

8. SCOPE OF HOUSEKEEPING MAINTENANCE

9. 1. Guestroom Maintenance
Maintaining the cleanliness and orderliness in the guestrooms
Furnishing the room with the necessary amenities and supplies such as bed, linens , appliances, etc.,
Attending to service request of house guests
Keeping the area free of safety hazards.

10. 2. Maintenance of Public Areas
Maintaining the cleanliness and orderliness in all public areas which include lobby, corridors
Maintaining and up keeping the surroundings of the building by keeping it clean and free of liters.
Maintaining an attractive landscape to enhance eye appeal.
Keeping the public areas free of safety hazards
Undertaking minor repair like busted bulbs, broken furniture, etc.

11. 3. Maintenance of Linen/Laundry Service
Collecting and delivering laundry items for house guests or in house occupants.
Washing drying, ironing guest laundry as well as linens used in banquet functions, food service and guestrooms
Mending service

12. 4. Washing
Washing, Issuance, Repair and Inventory of Employee’s uniforms

13. 5. Installation and cleaning
Installation, cleaning and Maintenance of Fixtures and Facilities like furniture and appliances.

14. 6. Special services
Provision of special services like babysitting, polishing shoes, etc. 

15. Self-Check: 1.1-1 Answer the following statement TRUE or FALSE

16. 1. Housekeeping job is distributed to different section.

17. 2. Housekeeping job do not include maintenance in the public areas

18. 3. Public areas includes carport.

19. 4. Maintenance of kitchen is a part of housekeeping job.

20. 5. Polishing shoes is not a part of services in the housekeeping.

21. 6. Repair of uniform of the employees is part of housekeeping

22. 7. Mending is a special service of a hotel worker.

23. 8. Maintaining of attractive landscape is a part of housekeeping.

24. 9. Washing guest clothes is a job of hotel worker.

25. 10. Washing and ironing of linen used in banquet is not a job of housekeeper.