1. Wrap up of CA02 TC Meeting/Training
November 2016
2016 CA02 State TC Meeting

2. Where Can I Find the Information
Login to AARP Tax-Aide Volunteer site, then navigate to OneSupport Help Center (OSHC): community/saml/login.action?
Some Areas to explore in OSHC
TCS Documents
TCS Bulletins & Tasks Documents
Technology
Communication
SMT Roundup & TCS Webinars
Tax Software
Search for the Specific Topic
CA02 Tech Reference Document – “TC Reference Manual” in (Bob Francis for putting this invaluable document together!)

3. Where Can I Find TSO Information
TSO Practice Lab:
TSO Training Manual:
Webinar and recorded training for “Login into TSO” and “Configuring TSO Online”
login to TSO practice Lab,
“Section 1: Getting started with TaxSlayer Pro Online”
“Section 2: Configuring TaxSlayer Pro Online”
After you start the Adobe Flash Player, enter your user information. You will see “attachments” tab on the left frame/window. You can download the PDF or PowerPoint slides of the topic

4. GraceWorks GraceWorkz: non-IRS owned printers and computers repair
Send request to
Include the following information:
Custodian Name:
Address:  
Phone Number: 
Computer / Printer Model: 
Computer / Printer Serial Number:
Asset Tag: 
State: CA2 
TCS: Edison Paw  
Computer / Printer Problem Description:

5. GraceWorks Expendable Supplies (Consumables Program) contact:
Edison Paw:
Eric Lutz:

6. Public Wi-Fi Network Policy Change
Public Wifi can only be used to obtain access to the Internet using a Wisp router, Network Extender or PC.
Wireless internet communications for computers using tax software is permitted under specific conditions and requirements (i.e. Computer used as IAC)
All printers connected to the network used in printing client tax documents MUST be behind the router (private wired/wireless LAN)

7. Public Wifi Alternatives
Wisp Router
A wireless router that can attach to a wifi network, or a wired connection to obtain internet access. Recommended model and instructions on One Support
Net Extender
A precursor to the Wisp Router. Implements the same function
PC system
Create a Windows Hosted network (Win 7) or Mobile Hotspot (Win 10) and share the internet connection
Instructions on OneSupport
No Additional Verizon HotSpots are required or needed
2016 Regional Training

8. Library/Building Public Wifi
Prohibited
Internet
Personal Systems
Tax-Aide
Printer
Library/Building Public Wifi
Tax-Aide Laptops
Public Library Systems
2016 Regional Training

9. Allowed/Encouraged Internet Personal Systems
Library/Building Public Wifi
Wisp Router, Extender, PC
Public Library Systems
Tax-Aide Laptops
2016 Regional Training

10. Printer Server or Wireless Network Printers
National Recommendation (Not Required): All USB printers should be connected to a Print Server (and not share a printer from a computer)
Print Server price (Monoprice is approximately $25)
Wireless Network Printer (HP 1109W) is approximately $79
Any future USB printer replacements, make sure to consider Wireless Network Printers