1. Corporate Overview
February 2016

2. Company at a Glance
One mission since 2001: Using technology to defeat ignorance-based loss
Pioneering provider of enterprise situational awareness
Expertise in computer-telephony integration (CTI)
Customized solutions for maximum performance and minimal maintenance

3. How We Define Situational Awareness
Knowledge of immediate threats and operational status
Central to risk management
Technology framework for any organization
Originally a military term referring to a pilot’s status.
SA is now a risk management strategy and technology framework any organization can implement:
K-12
Higher Education
Acute Care
Senior Living
Government
Hospitality
Manufacturing
Retail
According to global market research firm MarketsandMarkets, the situational awareness market is projected to be worth more than $168 billion by (partner message)

4. What Situational Awareness Does
Core competency is the integration and automation of these functions.

5. The Power of Situational Awareness
If you can read, hear and see what’s happening and where, you can do something about it. Then analyze response times and other protocols to resolve problems/make continuous improvements.

6. Situational Awareness Applications
So integration and automation through situational awareness technology takes a facility from reactionary and siloed to strategic and holistic in terms of emergency communication and response.

7. Situational Awareness Prevents …
The goal of situational awareness and our mission and cause as a company. We want to make a difference … Return on relevance:
Quicker response times
Early intervention
More accurate asset tracking (people and property)
Effective tamper-proofing
Enhanced, local alerting and redundancy
Improved communication and service delivery
More efficient business processes/workflow
Lower administrative costs
New revenue

8. Single Alerting Platform
Integrated alarm management for all life safety, security and environmental monitoring systems
Automated, real-time alerts for emergency communications plus general announcements, courtesy reminders and other content
Modes and actions control alerting protocols, including escalations (i.e., if this, then that )
Uses any screen/communication device
Complements/operationalizes emergency/crisis plans
Information about an unfolding situation – from the mundane blown fuse to a life-and-death scenario – and how to respond or avoid it
Alarms bad, alerts good. SARA converts random alarms into detailed alerts because specificity matters when it comes to the response and having more time to respond.
Triggering event passes through Modes & Actions to become an awareness transaction
Information about what’s happening,
where it’s happening, and what to do about it

9. SARA Architecture Diagram
All about the right combination of networks, devices and software
We can use any screen/communication device to deliver a unified situational awareness experience to the appropriate stakeholders: key individuals, select groups or entire populations with redundancy and escalation paths built in. 

10. Local, Premise-based Mobile Duress
Wireless pendants summon immediate help
SARA’s Positioning System (SPS) provides approximate location data as part of an alert
Vector mapping produces the three closest matches to the alarm source
Mobile duress is a specialized life safety application that SARA powers.
With today’s smarter networks and devices, plus SARA to tie all of them together, it’s easier and more cost-effective than ever to create a safety and security bubble over a single facility, wide-area campus or entire enterprise.
Safety & Security Bubble

11. Wide-area Mobile Duress
Small, light-weight pendant on cellular network
GPS tracking
Advanced fall detection
Accelerometer
Gyroscope
Magnetometer
Automatic hands-free, two-way talk
Automatic alerting to predefined emergency contacts
SARA on Cellular provides wide-area mobile duress with GPS tracking in addition to advanced fall detection and hands-free, two-way talk. If an individual falls or activates the mobile duress button for any reason, SARA on Cellular automatically alerts the predefined emergency contacts (e.g., caregiver, family member, etc.) and simultaneously establishes a voice call. Even if the user is incapacitated, alerts are still generated so help can be summoned quickly.
“SARA on Cellular”

12. Eyes on Triggering Events
Video Paging
Better understand and respond to unfolding situations
Live video from integrated security cameras pushed to desktops and/or mobile devices
Also include pre-recorded videos, maps and photos
Video paging enables live video to be associated with a triggering event (e.g., alarm from a smoke detector, motion detection, mobile panic button or any third-party system) as preprogrammed through SARA’s modes and actions, using SPS to determine the nearest camera(s).
Video pages delivered via desktops always appear regardless of the application in use.
Live video feeds require an appropriate network and IP-enabled cameras. Only one video stream can be viewed at a time. Other video streams and/or files can be viewed by clicking on the associated icons (e.g.,. Camera 1, Camera 2, Image 1, Video 1).
Eyes on Triggering Events

13. Text Message vs. Video Page
See an unfolding event
Plan the response
Prioritize staff resources
Demonstrates how video paging is an advanced form of situational awareness.

14. Mobile Dashboards for Health Care
Emergency alerting, workflow and collaborative care
Preprogrammed iOS-based dashboards plus network
Embedded controls
Response logging
Device supervision
Video paging based on triggering event type
Seamless situational awareness on the go
Make your smartphones even smarter with mobile dashboards to respond to unfolding situations more quickly, initiate alerts and the associated response plans more effectively, and escalate/notify others as necessary – all from one use interface.
Making Smartphones Even Smarter

15. Universal Alerting App
Pre-programmed dashboards for one-touch alerting, response and escalation
Works on any smartphone on any network
For use by any stakeholder
Additional dashboards based on customer environment
Video paging based on triggering event type
A lot of companies and start-ups provide duress alerting but they one-dimensional products, whereas the SARA Universal Alerting App is part of an end-to-end situational awareness solution. Duress alerting is just one application, which is often a good starting point.
Wireless Command & Control

16. Communication and Access to Information Everywhere
Self-service
Situational awareness doesn’t just pertain to emergency alerting; It also refers to any information an organization needs to manage and share with those it serves.
Originally developed to help senior living communities better serve residents by keeping them digitally connected, our self-service solution has evolved …
Provides a unified awareness experience via online, mobile and kiosk options
Automates content and services to improve communication, workflow and customer satisfaction
Features/functionality programmed under endless supply of “easy buttons”
Communication and Access to Information Everywhere