1. Overview – TI Services
November-2015

2. Challenge We Had As CSC
Global need to collect data from, and produce reports for, all of CSC managed servers.
Data is required by MCS support teams, regional managers, account teams, etc. to satisfy CSC, our clients, and our vendors, that we are meeting contractual obligations
Centralize Administration of Information
Data valuable for Transformation/New Business exercises
Cross-Infrastructure Monitoring
Infrastructure forecasting

3. The Solution – Transfer Infrastructure
TI Services collects this data in a single repository, significantly reducing the labor required to produce both regular and ad-hoc reports
UNIX Data Collection & SW Distribution Includes
UNIX Capacity & Performance Management Information
UNIX Asset Management Data
UNIX OS/Database/Security Information
Patch Management & Availability Data
OS and HW Currency Data
SOE Software Auto Deployment
Patch Bundle Distribution
Ad-hoc reporting is supported with both PDF and Excel output
Cron entries scanning and management
Windows Capacity & Performance Management Information 3

4. TI Services features and benefits

5. Solution Architecture
Store & Forward Server
Presentation Server
Firewall
UnixSOE Clients
SFS collects the data captured on clients and forwards to the Presentation Server with the help of TI Server & Client.
Processes the data and makes the reports available at PS web console
Tier-1
Tier-2
Tier-3

6. The Diagrammatic View - TI Infrastructure

7. Automated SOE/Vendor Software Deployment

8. Key Features - Transfer Infrastructure
Collection of Data from the UnixSOE DCT suite.
Centralized PostgreSQL Database for DCT data storage.
Centralized web presentation of DCT data, via ad-hoc, standard and summarized reports and flash chart representation.
“Plug-in” capability will allow easy integration of future
tools
Automated software deployment, upgrade and patch distribution using TI Infrastructure (initial scope for UnixSOE & TI Services products only)
Product Security
Secure Data Transfer using ssh
Secure access for approved personnel, controlled via TI Authentication, Access Control, and Audit (AAA) module.
TI Services Security Pack 8

9. Nov ‘14 / Dec ‘14 Monthly Statistics
Support & Current Penetration
Supported UNIX OS
Linux
SUN
IBM HP
Other
RHEL 6x ( x86-64 )
Solaris 11
(Sun Sparc / x86-64 )
AIX 7.1
HP-UX 11iv3
(HP PA-RISC / HP Itanium)
ESX 5.0*
RHEL 5x ( x86-64 )
Solaris 10
AIX 6.1
HP-UX 11iv2
ESX 4.0*
SuSE 11x
Solaris 9
AIX 5.3
HP-UX 11i
Centos 5.x / 6..x / 7.x
SuSE 10x
Solaris 8
OEL 5.x / 6.x / 7.x
SuSE 12x
ESXi 5.5
zLinux 6.x /7.x
Ubuntu 12.04/14.04
RHEL Workstation 6.x
RHEL 7.x (x86_64)
Nov ‘14 / Dec ‘14 Monthly Statistics

10. CSC’s Presentation Server
Collects this data in a single repository, significantly reducing the labor required to produce both regular and ad-hoc reports
Key Data Collection Includes
UNIX Asset & inventory
OS Security
Capacity, Performance & Availability Management
Hardware & OS Currency
UNIX Patch
Windows Capacity & Performance Management Information
Windows Compliance Reporting
Capability to Produce Standard & Customized Reports on adhoc or scheduled basis.
The ad-hoc reports can be saved and re-used, and also scheduled to run and regularly results to users Lotus Notes, according to the schedule (daily, weekly, fortnightly or monthly).
The available format of reports are (PDF, EXCEL, TEXT) selected.
Different Reports may be obtained for all hosts (of an account) or for a single host.

11. TI Reporting – Account Based
Asset Management
System Configuration
Licensing
OS Currency
Application Reports
Virtual Configuration
Capacity Management
CPU usage , Page Scan
File system usage
System Usage
History & Raw Data
OS Hardening
Audit & List of Failure
Security Compliance status

12. TI Reporting – Account Based
Patch Compliance
Patch Summary Reports
Patch Detailed Reports
Patch Policy Management
Virtualization Reports
Caper LPAR
Caper VMware
BlackFlag Reports
Vulnerability Scanning Reports

13. TI Reporting – Account Based
Cron Manager Reports
SOE Group Cron Management
SOE Host Cron Management
External Group Management
External Script Management
Non SOE Group Cron Management
Non SOE Host Cron Management
Firmware Reports
System Firmware Reports
Device Firmware Reports

14. Did you know ?
TI Services 10.0

15. What’s New in - TI Services v10.0
Online new users access, a well defined online process for granting access to new
TI web users.
Addition of new fields in the side panel filter section. The top one for account,
the second level for operating system and the third level for TI status.
Integration of new application name Black Flag to identify known
vulnerabilities in the systems.
Inclusion of Non-SOE products cron configurations addition, deletion and
modification in cron manager dashboard
Enhancement to provide executive dashboard for VMware environment
reporting.
Included Bulk upload of stanza data using external files facility.
Integration of Firmware Scanner to report firmware compliance as per latest
catalogue.

16. What’s New in - TI Services v10.0
Added support to maintain & provision multiple versions on SOE
simultaneously in UPM.
Inclusion of SOE cron delete configuration & status tracking User Interface.
Added reporting of SSH (SSHV1 or SSHV2) running on the server in ADHOC
Report.
Inclusion of System log file sizes reporting.
Enhancements in stanza data administration User Interface.

17. New Report - TI Services v10.0
“System Firmware Details” report added to provide account based
firmware compliance detailed information for all the hosts in the selected
account.
“System Firmware Summary” report added to provide account based
firmware compliance summary.
“Device Firmware Details” report added to provide account based
firmware compliance detailed information for the attached device for all the
hosts in the selected account.
“Largest Log File / Server” report added provides the name of largest log
file in each server for selected accounts
“Log File Search” interface added provide facility to search specific log file
name or a name pattern in all hosts for an account.
“Log Space Usage Summary” report added to provide overall log space
usage summary for each host of an account.
“Log Space Utilization Details” report provides each log file space utilization
for each host of an account .
“Log Space Utilization” host based report provide each log file space
utilization for selected host.

18. New Report - TI Services v10.0
“Log File History” is host based report which provides each log file size
change history for selected host.
“Active Log Scan Configuration” host based report provide active log scan
configuration details for each host.
“Signature CVE Details” report provides each CVE vulnerability status of selected
signature on each host of an account
“Signature Compliance Details” report added to get selected signature vulnerability
status details for each host of an account.
“Signature Compliance Summary” report added to get selected signature
vulnerability status summary for selected account.
“Signature Scan Configuration” interface added to import, activate & distribute new
vulnerability signatures till the end clients.
“Vulnerable Package Search” interface provides facility to search log file name or an
name pattern in all the hosts of an account to get the vulnerable package information.
“Deletion Status” added in SOE Host Cron Management to track status of removed
SOE cron entries from single or group of hosts.

19. New Report - TI Services v10.0
“Deletion Status” added in Non SOE Host Cron Management to track
status of removed Non SOE cron entries from single or multiple hosts.
“Cron Activation Status” in in Non SOE Host Cron Management track the
status of configured jobs in single or multiple hosts.
“Cron Activation Status” in in Non SOE Group Cron Management track the
status of configured jobs on selected group.
“Cron Listing” in Non SOE Host Cron Management list all the existing non SOE cron
entries in servers.

20. UI Enhancements - TI Services v10.0
“Manage Group” interface in External Group Management will provide
facility to add and manage groups for cron management.
“Manage Scripts” interface in External Script Management will provide
facility to import and distribute new scripts till the end clients to add then
in cron job for regular execution.
“Addition Interface” in Non SOE Group Cron Management gives option to add new
non-soe cron entry for selected group.
“Configuration Interface” in Non SOE Group Cron Management gives option to
configure cron changes or addition to selected group.
“Addition Interface” in Non SOE Host Cron Management gives option to add new
non-soe cron entry in single or multiple hosts.
“Configuration Interface” in Non SOE Host Cron Management gives option to
configure cron changes or addition entry in single or multiple hosts.
“Deletion Interface” added in Non SOE Host Cron Management to provide facility to
remove unwanted Non SOE cron entries from single or multiple hosts.
“Log Scan Config Management” interface provides facility to distribute and activate
log file search configuration in the single or group of hosts.
“Deletion Interface” added in SOE Host Cron Management to provide facility to
remove unwanted SOE cron entries from single or group of hosts.

21. Questions & Feedback Product Support Helpline
Core Elements Engineering - Midrange Offering Management