1. Housing Support Making a Difference
Helen Barton
Housing & Communities Director
Albyn Housing Society

2. Outline for Session Our Support Service & how it has developed
The impact of housing support on people’s lives
Our experience as a support provider in LHS development

3. Our Context Very large geographic area
2,300 rented homes scattered over 60 communities
Very mixed community profiles
Remote access to services

4. How our service has developed
‘The Accidental Provider’
Former hostel provision
Accommodation based to floating services
Moved beyond landlord role
Highly valued person centred services

5. The Impact of Housing Support
Analysis still developing
Clear recognition of role in:
Homelessness prevention
Tenancy sustainability
Limited geographic access

6. Links to Local Outcome Agreement
Reducing homelessness by sustaining tenancies
Supporting young people to live independently
Providing Information and Advice
Increasing support for people with complex needs
Avoiding fuel poverty
Joint working for joined up services

7. Strategy Development Process
Homelessness Strategy – Housing led
Local Housing Strategy – Housing led
Housing Support Strategy – Social Work Led
Health and Homelessness Strategy – NHS led