1. A Team Facilitation Model for Institutionalizing Assessment Practices in Student Affairs
Effective Assessments for Student Affairs
Presented by the CSULB Division of Student Affairs Assessment Team
NASPA Assessment & Persistence Conference 2016
Portland, Oregon

2. CSULB Assessment Team Facilitators
Name
Title and affiliation
Facilitates assessment processes for:
Allen, Keya
Interim Associate Director
Associated Students, Inc.
University Student Union
Angel, Adriana
Assessment Coordinator
Division of Student Affairs Assessment
Multicultural Affairs
Dream Success Center
Booth-Caro, Erin
Associate Director
Career Development Center
Disabled Student Services & Veteran’s Services
Calvillo, Lannibeth
Student Development Fellow
Assessment & RFY
All units
Fabiszewski, Kristen
Assistant Director and Coordinator, Quality Assurance, Student Health Services
Student Health Services, Counseling & Psychological Services, Women & Gender Equity
Hamilton, John
Interim Director
Educational Opportunity Program
Educational Equity Services, EOP, & University Outreach & School Relations
Lewis, Matt
Residential College Coordinator
Housing & Residential Life
Platt, Susan, Team Lead
Executive Director of Assessment
Smith, Zion
Assistant Dean of Students
Student Conduct, SOAR, Parent/Family Program, & Student Life & Development
Surkin, Cara
Residential Academic Coordinator
First Year Experience

3. Featured Accomplishments 2015-2016
ACPA’s Student Affairs Assessment Institute, Louisville, KY, June 2015
Presentation to managers, July 17, 2015
Assessment planning and annual reporting
Plans for student learning outcomes & objectives for achieving university strategic priorities
Goals and accomplishments; progress reports
November 20, 2015 Workshop
Panel Presentation- NASPA’s Assessment & Persistence Conference, June 16, 2016 in Portland, OR
Development of the Student Affairs Assessment Website

4. Assessment Team Goals 2016-2017
Through the Division of Student Affairs Assessment Center:
Help to inspire units to engage in assessment activities and complete planning/reporting templates on time
Encourage units to seek advice for assessment activities
Help plan and lead assessment workshops in SPSS, student learning outcomes development and measurement, needs and satisfaction, and analyses/use of large scale survey data
Bring student groups to the assessment center to tell their stories
Partner with at least one other colleague or department in another division to engage in assessment activities
Help plan and lead the annual fall assessment workshop

5. Assessment Challenges & Successes
Panel Presentation
Susan Platt, Executive Director of Assessment
Cara Surkin, Residential Academic Coordinator
Matt Lewis, Residential College Coordinator and Title IX Investigator
John Hamilton, Director, Educational Opportunity Program
Erin Booth-Caro, Associate Director, Career Development Center
Discussion

6. Characteristics of Effective Assessments
Place students in the center
Involve strategic planning and alignment with University mission
Can be quick and as effective as more time-consuming activities; (don’t need to assess everything)
Are enhanced through teamwork and collaboration
Should contain a variety of quantitative and qualitative data sources
Are cyclical and use backwards designs
Are tied to a taxonomy of student outcomes that are both cognitive and affective

7. Backward Design
What is it that you want students to be able to learn and do as a result of your programs, activities and services?
What opportunities will you provide to help students achieve these things?
How will you assess the achievement of your program goals?
How will you use the results to make improvements?

8. Assessment Center Activities
SPSS series
WASC accreditation
Data fellows
Assessment facilitation
Quantitative and qualitative measurements
Assessment webinars
Table talks with other institutions

9. Student Learning Outcomes
Essential Alignments
CAS Frameworks
Institutional learning outcomes
WASC core competencies
Identifying your strongest alignments activity (p. 9)
Scaffolding learning outcomes in student and academic affairs
Three dimensional pyramid with six levels

10. Assessment Templates
Planning in early fall; try to plan for at least two of these:
Student learning outcomes
University strategic priorities
Participation rates
Retention and graduation rates
Student needs & satisfaction
Progress reporting in late spring
Should be brief- highlights only
Can contain text, visuals, or both; visuals (charts, graphs, word clouds) are particularly effective
Note: planning and progress reporting templates are on the Student Affairs Assessment website.

11. Student Testimonials
Through programs, services, and activities, make it a habit to obtain student testimonials about their experiences
One minute memoirs
Zines
Brief essays
Interviews
Focus groups
Other?

12. Assessment References
Key references for assessing student learning, development, and success
Models of best practices at other institutions

13. Assessment Center LA5-173
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