1. Contractor on/off-boarding procedures Contingent Workforce Services
Deloitte Consulting, August 2016

2. Contents
Contractor on-boarding steps Contractor off-boarding steps CWS sourcing specialist assignments Contractor do’s and don’ts

3. Contractor On-boarding
Required steps to ensure proper contractor on-boarding. This entire process may take up to two weeks.
Project
Provide reporting details to assigned CWS Sourcing Specialist* including required project onboarding documentation/procedures (e.g., fingerprinting paperwork, travel expense reimbursement policy, proper handling of confidential client information, etc.)
Complete on-site logistics (e.g., workstation, ID badge, desk phone, etc.)
Arrange with Local ITS for contractor laptop pick-up or delivery
Contractor personal laptops are not permitted.
Designate timesheet approver (manager level/above)
Conduct day one orientation with contractor to discuss project expectations; introduce to project team, provide and explain the use of the Ethics Hotline ( ); notify contractors they will not be provided with Deloitte business cards or PDA’s
CWS
Ensure supplier contract, independence, insurance, etc. is current
Confirm with project: rate, duration, estimated start date (dependent upon background investigation completion and contractor’s notice period to his/her current employer)
Collect and upload supplier confirmation of successfully completed background investigation prior to contractor joining the project
Request SAP ID and/or Deloitte systems access (estimated turnaround is 5-7 business days)
Confirm work order is fully executed and contractor signed NDA returned and uploaded prior to contractor joining
Ensure the contractor successfully completes the Confidential Information (CI) Training.
Send performance guarantee reminder to the project prior to expiration of guarantee period
*Please refer to the CWS Sourcing Specialist Assignment slide for contact information

4. Contractor Off-boarding
Required steps to ensure proper contractor off-boarding. Following these steps mitigates risk to the firm from a contract, systems access and security perspective.
Project
Provide assigned CWS Sourcing Specialist* with two-week notice of contractor roll-off
When immediate roll-off of contractor is required for any reason, contact assigned CWS Sourcing Specialist* for next steps
Collect all materials (e.g., laptop, ID badge, documentation, etc.) and return to local ITS/One Team
If unable to collect any of the above, contact assigned CWS Sourcing Specialist* immediately
Notify client of roll-off if contractor has client systems access which requires termination
Provide assigned CWS Sourcing Specialist* with status of either “recommended/not-recommended for future Deloitte projects”, complete and review the Contractor Review Form with specific feedback
Approve any outstanding timesheets in the CWS web portal (if issues with outstanding timesheets, contact assigned CWS Sourcing Specialist* to facilitate resolution)
CWS
Inform the supplier of contractor’s last day on the project
Initiate the process to have the contractor’s Deloitte systems access disabled (e.g., Deloitte , IM, etc.)
Upon final timesheet approvals, inactivate contractor’s access to CWS web portal
Enter an end date and recommendation status on the contractor’s work order in the CWS web portal
Send Contractor Review Form to project
For those contractors who quit without notice, CWS will make arrangements with supplier to obtain any Deloitte/Deloitte client equipment/materials (e.g., laptop, ID badge, documentation, etc.) in contractor’s possession
*Please refer to the CWS Sourcing Specialist Assignment slide for contact information

5. Contingent Workforce Services
Sourcing Specialist Industry/Service Area Assignments
Industry/Service Area Assignment
Public Sector by State
Sourcing Specialist
/Phone
Technology Media & Telecom: Media & Entertainment, Technology, Telecommunications
Arkansas, Connecticut, Indiana, Kentucky, Missouri, New Jersey, Virginia
Janel Fiffik
Deloitte Digital (All Industries)
Alaska, Colorado, Louisiana, Maine, Massachusetts, New York, Ohio, Rhode Island, South Carolina, South Dakota, Wisconsin
Zack Gawlas
&
Shayne Ali
Life Sciences & Healthcare: Health Care Providers, Health Plans, Life Sciences
Texas
Steve Harold
N/A
DC, Delaware, Florida, Illinois, Maryland, Michigan, West Virginia
Maryann Holland
Matt Schreiber
Consumer & Industrial Products;
Energy & Resources; Financial Services: Banking & Securities, Insurance, Real Estate
Alabama, New Mexico, Nevada, North Dakota, Oklahoma, Oregon, Tennessee, Vermont
Christine Sentner
California, Georgia, Minnesota, Mississippi, Montana, New Hampshire, North Carolina, Pennsylvania, Washington
Bill Sicafuse

6. When in doubt – contact CWS
Rules of the road
Contractor do’s and don’ts Do
Don’t
DO provide CWS Sourcing Specialist with any information regarding contractor roll-off/end date
DO contact CWS for assistance if unable to collect Deloitte property prior to roll off
DO reach out to CWS to discuss contractor performance
DO provide retention incentive payments via CWS web portal. Contact CWS Sourcing Specialist for instructions
DO approve all hours worked via the CWS web portal
DO have all bill/pay rate discussions with CWS
DO inform contractor to have their employer contact CWS should a letter be required for immigration
DO contact CWS to initiate the proper contractor/employer issue protocols (i.e. non-payment for services, harassment, discrimination, etc)
DO contact CWS if the project wishes to hire a contractor directly into Deloitte
DO let your CWS Sourcing Specialist know if a Deloitte-issued laptop is required
DON’T provide roll off information directly to the contractor
DON’T roll off a contractor until Deloitte laptop/badge/client materials have been retrieved
DON’T provide performance evaluations to contractor or supplier
DON’T give gifts/bonuses to contractors
DON’T approve hours not worked (holidays, sick time, comp time)
DON’T discuss bill/pay rates with contractors
DON’T provide client letters to contractors/supplier for immigration purposes
DON’T try to resolve any contractor HR/employer issues
DON’T initiate contractor conversion to FTE discussions directly with contractor
DON’T allow contractors to use their own personal laptops
When in doubt – contact CWS

7. About Deloitte As used in this document, “Deloitte” means Deloitte Consulting LP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2016 Deloitte Consulting LLP. All rights reserved. 36 USC