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Lync Architecture October 2013 Microsoft Corporation Microsoft Lync

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1 Lync Architecture October 2013 Microsoft Corporation Microsoft Lync
3/13/2018 Lync Architecture October 2013 Microsoft Corporation © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2 Enabling customer deployment choice
Lync Server Private cloud / dedicated Single domain & directory Users split – server / online Lync Hybrid Office 365, Lync Online Partner-hosted multi-tenant Lync Online Lync today supports on-Premises and Cloud deployments, and supports interoperability between on-premises Lync deployments and Office In Lync 2013, we will be updating the Server and the service will provide users with more choice in terms of how they deploy. On premises: Lync can be deployed “on premises” configuration, just as it has in Lync This deployment approach supports customer premises deployments and Private Cloud deployments via license mobility Cloud: Lync Online– standalone or as a part of an Office 365 suite– will continue to be available and will get the advantages of the feature and manageability improvements we deliver as part of Lync 2013 Hybrid: New in the Lync 2013 timeframe, enterprises will be able to split users between Lync Server 2013 and Lync Online, while keeping the same single domain name for all the users easing migration scenarios, especially where customers are eager to take advantage of the value of cloud services but where a portion of their users cannot move from an on premise deployment to the cloud.

3 Lync Deployment Model - Choose wisely
Target Customer Lync version Everyone Lync Online Office 365 Unified Communications Multi-Tenant Public Cloud Unified Communications Lync Hosting Pack v2 Small Business Single Tenant Private Cloud “PBX Replacement” Lync Server1 Medium Business & Enterprise “PBX Replacement” Customer’s Premise Medium Business & Enterprise Lync Server1 Reseller/Advisor SPLA Licensing vehicle EA License Mobility or SPLA EA/VL Deployment Modality Lync to Phone Split Domain Lync Hosting Pack V.Dedicated Dedicated On Premise / Managed Lync GTM Solution Option © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4 Lync Addressing integral feature requests
Microsoft Lync 3/13/2018 Lync Addressing integral feature requests Enterprise voice (PBX & Trunk) - Full Features Structured communication applications On-premise Video Integration (Third party) At Lync Conference, Tony Bates publicly announced the following directional goals for Lync Online: living-room-to-the-boardroom.aspx Enterprise voice in the cloud. Add enterprise voice support to Lync Online/Office 365. Lync meetings. Add structured meeting support to Lync Online enabling remaining Live Meeting customers to fully transition to Lync. Video connectivity and interoperability. Make rich video more pervasive and accessible by adding video to Skype + Lync connectivity © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5 Comparing Lync Features with deployment options
Lync Online O365 LHP Multi-Tenant Lync Server1 Single Tenant Priva Cloud Lync Server1 On-Premise Integration with on-premises network/equipment Integration with on-premises network/equipment Direct integration with PBX Direct integration with PBX Voice & Telephony Advanced telephony features (response group) Advanced telephony features (response group) Lync as softphone (PC-to-PSTN calling)2 Lync as softphone (PC-to-PSTN calling)2 Lync as softphone (PC-to-PSTN calling) Lync as softphone (PC-to-PSTN calling) Common calling features & unified voic )2 Common calling features & unified voic )2 Common calling features & unified voic Common calling features & unified voic Inter-op with room based video conferencing systems Inter-op with room based video conferencing systems Dial-in (PSTN) audio conferencing3 Dial-in (PSTN) audio conferencing3 Dial-in (PSTN) audio conferencing2 Dial-in (PSTN) audio conferencing2 Conferencing PC-based multi-party audio/video PC-based multi-party audio/video 3 PC-based multi-party audio/video PC-based multi-party audio/video Interactive content sharing Interactive content sharing3 Interactive content sharing Interactive content sharing Ad-hoc & scheduled Lync meetings Ad-hoc & scheduled Lync meetings3 Ad-hoc & scheduled Lync meetings Ad-hoc & scheduled Lync meetings PIC Federation PIC Federation PIC Federation Group chat Group chat Group chat Group chat IM & Presence File Transfer File Transfer File Transfer File Transfer Federation Federation Federation Federation 2Requires a separate integrated PSTN enabled partner 3Requires a separate PSTN audio conferencing service from a qualified ACP integrated partner 1Lync Server Standard or Lync Server Enterprise Read more in the Lync licensing guide

6 Lync Server 2013 On-Premise Topology
SQL Storage Reverse proxy Edge server AD Active directory SQL Monitoring Exchange UM and archiving System Center WAC Dynamic data: presence updates handled on FEs OCS/Lync Federated SQL PSTN Persistent Chat PSTN PSTN GW

7 Lync Server High-Level Topology
Public Providers Identity Edge More secure federation and interoperability External user ingress Federated Network New! MIIS AD Edge server UC end points Voic / Archive Hybrid Front-end Exchange Back-end Monitoring Pool Fewer, consolidated servers Virtualized and higher scale EE pool SCOM File store IP-PSTN gateway Mediation Server (optional) DFS Web Access Slide Objective: Describe simplification of the Lync infrastructure and review the topology. Notes: Be sure to point out the Enterprise Voice enhancements in Lync Server Things like M:N Routing, Session Management, and Location-Based Routing Server roles consolidation Because of edge enhancement, Director is not necessary Monitoring/archiving consolidation on the front-end server AV MCU always collocated on the front-end server Schema explanation Left: Skype interconnection, XMPP federation and Office 365 hybrid topology now natively part of the edge role including High Availability (HA) Center: Persistent chat and pool enhancement Right: Distributed File System (DFS) support and Office Web App (WAC) usage for Lync PSTN Reverse proxy Services Consolidated archiving SCOM, AD, DFS Office Web Apps PBX Persistent Chat (optional) CDR/QoE/ Report DB SQL External Perimeter network Internal

8 Functional spec Topology Exchange UM, OWA, UCS Video Interop
Exchange Archiving Central Office Web App (WAC) Online AD Branch Migration VDI DNS Edge NICs Dialplan Virtualization Hybrid Firewall Network E911 LB Devices RGS ISV CAC

9 Optional backup Standard edition Standard deployment configuration
Single system Single Server Standard Deployment Configuration* for up to 5000 users Ideal for proof of concept, pilot, small and medium businesses Functionality: IM, Presence, Voice, Video, Conferencing, Mobility Highly available when peered with another server PSTN access with Gateway, Direct SIP or SIP Trunk Scalability: up to 5,000 users per server AD Optional backup Standard edition Standard deployment configuration *Lync Server 2013 may be deployed in either Standard Configuration or Enterprise configuration

10 Scalable system Enterprise deployment configuration for greater than 5000 users Uses redundant servers for high availability and scale Ideal for large and medium size businesses, regional deployment Functionality: IM, Presence, Voice and Video, Conferencing, mobility. Highly available, medium scale to large scale Scalability*: up to 12 Servers and 80,000 users per pool, with ability to add pools for greater scalability AD Enterprise edition front end servers SQL 12 servers per pool 80,000 users per pool (6,660 per server) Server specs: 32Gb RAM, “8 or more 10,000-RPM hard disk drives with at least 72 GB free disk space”, dual Gig NICs(teamed) Max single conference=250 users Large conferences supported( ) by separate 2 server A/V pool Remote users… 12,000 users per Edge server *New in Lync Server 2013

11 High Availability – How does it work?
Bob is homed on FE1 (primary) There are 3 copies of this user’s data: 1 primary (FE1), 2 backups (replicas in FE2, FE3) User is signed in to primary User’s activities, data are replicated Pool Back-end FE1 FE2 FE3 Primary goes down User re-signs to one of the backups Replicated data is available on FE2. User Bob

12 Fabric in Lync Lync Requirements Failover Model – Users
Group 1 Group 3 Group 2 Group 1 Lync Requirements Services for MCU Factory, Conference Directory, Routing Group, LYSS Fast failover with full service Automatic scaling and load balancing Failover Model – Users Users are mapped to Groups Each group is a persisted stateful service with up to 3 replicas User requests serviced by primary replica Fabric node Fabric node Fabric node User Group 1 Group 3 Group 3 Group 2 Fabric node Group 2 Group 1 Fabric node Fabric node User Group 2 12

13 SQL Backend HA Diagram

14 Lync 2013 Disaster Recovery

15 Disaster Recovery Architecture
Two identical sites in two geographically dispersed datacenters Pools between two sites are paired as backup of one another in active-active mode Each pool carries 50% of the load of the two pools Backup service replicates data between two paired pools in real time Users are re-routed to the backup pool when their home pool fails Site1 Site2 AD Forest Shared Servers Shared Servers P1 P2 P3 P4 P5 P6 P7 P8 P9 P10

16 Pool Pairing Backup service replicates data between blob stores.
Replicas have a single master (pool’s blob store) VoIP automatic failover puts users in resiliency mode on backup pool. Manual failover provides full service on backup pool: VoIP, Presence, Conferencing

17 Lync Backup Service Synchronizes user data and conference content between paired Enterprise Pools or Standard Edition servers. Synchronization cycle occurs every two minutes (by default). Changes are exported in batches to zip files on Backup pool Source pool signals Backup pool to import changes

18 Lync Backup Service When changes have been imported, zip file is removed and a cookie is returned to the Source pool (high watermark). At beginning of next synchronization cycle, Source pool uses cookie as starting point for exporting changes to Backup pool. Additionally, when the Backup-CsPool or Invoke-CsPoolFailover cmdlets are run, they trigger the Backup Service to check for changes and send them to the paired pool. The same process is simultaneously running to replicate changes from Backup Pool to the Source Pool as well.

19 BackupStore Data on the File Share Pool A File Store Pool B File Store
TechReady 17 3/13/2018 BackupStore Data on the File Share Backup service writes to local file store BackupStore\Temp (Working Folder) Backup service transfers file to paired pool file store Pool A File Store Pool B File Store © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

20 Survivable Branch Appliance

21 Survivable Branch Appliance
Resilient multi-modal comms for branch offices Purpose-built Appliance form factor with included PSTN Gateway Centrally managed from the datacenter with Lync Pool used for User Services & Management Sold and supported by Lync partners, including MSPL & UCMA applications

22 Call Admission Control Least Cost Routing Location Based Routing

23 PSTN Routing: why? WAN Call admission control (CAC) determines whether there is sufficient network bandwidth to establish a real-time session of acceptable quality. In Lync Server 2013, CAC controls real-time traffic only for audio and video, but it does not affect data traffic. If the default WAN path does not have the required bandwidth, CAC can attempt to route the call through an Internet path or the public switched telephone network (PSTN). But, LBR let’s us address two other factors: Regulatory compliance Optimized call path for quality Essentially, routing of VoIP calls is making the choice between using WAN resources or using the PSTN If all PSTN calls were free, we would simply route to the closest PSTN gateway. Cost is the driving factor for routing.

24 LCR & LBR Least cost routing Location-based routing
Route call to the gateway closest to the called party Minimize toll charges (toll bypass) Maximize use of WAN Location-based routing Route call to the gateway closest to the calling party Minimize use of WAN Enable compliance with regulations that disallow LCR

25 Deployment & Administration

26 Modern Operations Reduce cost of deployments.
Design and deploy architectures using simple tools. Administer easily and efficiently from anywhere. Increase your enterprise security. Powerful and streamlined management tools. Design and deploy architectures using simple tools lowering down the cost of your deployments, including Planning tool, Topology builder and error free Automated setup . Reduce impact on your Active Directory and increase your SLA. Administer easily efficiently from anywhere using Lync Server Control Panel web based tools or PowerShell 3* powerful command-line interface. Increase your enterprise security with customizable Role-Based Access Control* and Active Directory. Track your license usage.* IPv6.* *New or improved in Lync Server 2013

27 Monitoring server components
Front End Server UDC Agent Async Interface Lync Storage Service Replication for HA (Within a pool) Async DB CDR and QoE Adaptors CDR/QoE Data SQL

28 TechReady 17 3/13/2018 QoE and CDR Schema QoE and CDR database schemas are documented on TechNet Needed to write custom SQL queries This is a good reference for understanding metrics and associated thresholds Most in-box reports are based on pre-defined SQL Views Key CDR Views Conferences ConferenceSessionDetails Registration SessionDetails VoIPDetails Key QoE Views AudioStreamDetail MediaLine QoEReportsCallDetail Session VideoStreamDetail © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

29 Characteristics of a Poor Audio Call
RatioConcealedSamplesAvg > 7% (0.07) The ratio of auto-generated audio data over real speech data, i.e. audio data is delayed or missed, due to network connectivity issues. PacketLossRate > 10% (0.1) Average packet loss rate during the call JitterInterArrival > 30ms Maximum network jitter during the call RoundTrip > 500ms Round trip time from RTCP statistics DegradationAvg > 1.0 The amount the Network MOS was reduced because of jitter and packet loss

30 Monitoring Manage and Monitor Lync with the same IT tools.
End to end system visibility. Control your SLA from one place. Detect communication problems before users. Server monitoring for the entire deployment including overall health model. Lync monitoring pack and alerts for System Center. Real time alerts based on Monitoring Server QoE data* provide notification of calls, media quality, network and server problems. Automatic Lync Architecture Discovery for fast deployment and update. Automatic testing and troubleshooting of end to end communication using Active Monitoring* and other Synthetic transitions. *New or improved in Lync Server 2013

31 Reporting Built-in reports running on SQL server.
True end-to-end unified communications report. Deliver comprehensive data for billing ISV. Report to system center communication issues. Administrators can easily understand, act on, and communicate SLA, trend, summary, usage, quality, and other information. Single database and web UI for all reporting. Includes metrics for Voice, video, IM, Application Sharing*, Conferencing, PSTN, and Network performance.* Activity summary, Media Quality, device, performance, users reports. Immediate access to CDR and QoE data. Usage reporting/ROI analysis. Export into billing and other systems. *New in Lync Server 2013

32 Lync Server 2013 Hardware and Software Requirements
TechReady 16 3/13/2018 Lync Server 2013 Hardware and Software Requirements © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

33 Hardware and Software Requirements Front End Server
Topology and function changes that effect hardware sizing Collocated A/V MCU Collocated XMPP gateway New CPU intensive features (Multiview, HD Conferencing etc.) Scalability changes (Not finalized yet) 12 Servers per Pool 12.5K users per Front End* * Depending on the user model 33

34 Hardware and Software Requirements Front End Server, Back End Server, Standard Edition Servers, and Persistent Chat Servers Hardware requirements RTCLOCAL and LYNCLOCAL database size changes Initial size: 4GB per DB – Should be planned beforehand (especially for Virtual Machines) Component Spec (Minimum) Server Enterprise-grade server with a minimum of 2 CPU sockets (8-24 CPU core total) CPU Intel Xeon 5500 series or AMD Opteron 6100 series (2 GHz+) NIC 1 dual-port network adapter, 1 Gbps or higher (2 recommended, which requires teaming with a single MAC address and single IP address) Storage 8 or more SATA or SAS HDD 10K RPM or higher (DAS), or equivalent storage, RAID 1 (Standard Edition with collocated SQL DB server 4 disks, RAID 1) Memory 16-GB (32GB) PC DDR2, or PC DDR3 memory (or faster) 34

35 Hardware and Software Requirements
Director, Monitoring, Archiving Servers, and Edge Servers Hardware requirements Component Spec (minimum) Server Enterprise-grade server with a minimum of 2 CPU sockets (8-24 CPU core total) CPU Intel Xeon 5500 series or AMD Opteron 6100 series (2 GHz+) NIC 1 dual-port network adapter, 1 Gbps or higher (2 recommended, which requires teaming with a single MAC address and single IP address) Storage 4 or more 10,000 RPM hard disk drives with at least 72 GB free disk space - OR - Solid state drives (SSDs) which provide performance similar to 4 10,000-RPM mechanical disk drives Memory 16GB PC DDR2, or PC DDR3 memory (or faster) 35

36 Hardware and Software Requirements Network, Operating System, SQL
NIC Recommendations: Minimum supported NIC: Single 1Gbps (Ethernet) Recommended: Dual Ethernet 1Gbps (Teamed Ethernet) Media Server minimum NIC: Teamed 4 x 1Gbps (NIC Teaming) (Edge and Front End Servers for Audio/Video) Operating System: Windows Server 2008 R2 SP1 or above for Lync server roles Windows Server 2008 is only supported on SQL Server, File Server, Domain Controller, etc. New: Microsoft Windows Server 2012 SQL Server: SQL Server 2008 R2 SP1 and above for database servers (back end, Archive/Monitoring databases) Lync Server 2013 Preview automatically installs SQL Server 2012 Express (Denali) on each Front End Supported Back-End High Availability is SQL Mirroring No support for “Always On” or “SQL Clustering” 36

37 Hardware and Software Requirements Software Prerequisites
Windows Identity Foundation (WIF) Server support for server-to-server authentication scenarios Download: PowerShell v3 Part of Windows Management Framework 3.0 Download: Lync 2010 Cumulative Update 6 on Lync 2010 servers Download: Microsoft .NET Framework 4.5 – included in the Lync Server Setup Media dotNetFx45_Full_x86_x64.exe .NET FW 4.5 RC QFE: NDP45-KB x64.exe Windows Desktop Experience – All Front End Servers Required for supporting the media stack on A/V Conferencing and applications like Call Park, Response Group, and Conferencing Announcement Message Queuing – (MSMQ) and Directory Service Integration on Front End and Archiving Servers 37

38 Hardware and Software Requirements Admin Tools, Active Directory, Infrastructure
Admin Tools and Core Components Windows 7 (x64 only) and Windows Server® 2008 R2 - Windows 8 on the way Microsoft Windows PowerShell™ V3 required Active Directory Forest/Domain Functional Level Windows Server 2003 (Native mode only) Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Infrastructure Hardware Load Balancer (HLB) for Web Services Even with DNS load balancing deployed, HWLB is still required for HTTP/HTTPS traffic Hardware Load Balancer Partners for Lync Server 38

39 Server Virtualization
Support for all Lync Server workloads Take advantage of Windows Server 2012 Hyper-V (3.0) Supported on Standard Edition and Enterprise Edition and all other roles New large vCPU with NUMA architecture and large memory support Supported Hypervisors Unsupported Virtualization Features Microsoft Windows Server 2008 R2 SP1 Hyper-V® minimum (guest and host) Quick/Live Migration VMWare ESX 5 Dynamic Memory (Being tested) Use current Lync Server hardware recommendations for virtualization VM Replica Virtualization support in Lync 2013 Planning Tool 39

40 Lync Hybrid topology (O365, On-Prem, Hosted,….)

41 Lync offers for every segment
Lync-to-Lync Voip / video Lync Meetings Lync-to-phone (PSTN in/out) Enterprise Voice & PBX IM & Presence Everyone LYNC online Microsoft hosted multi-tenant Enterprise LYNC SERVER (on-premises or via partner hosted single-tenant) Slide Objective Provide a high level overview of which Lync capabilities are available in the server and online. Key message Lync server provides the full capabilities across Lync workloads and IT capabilities and should be the first consideration for enterprise customers. Talking Points: This slide provides a comparison of the Lync Online capabilities with those of the Lync Server. At a high level, you can see that Lync Online delivers IM and online meetings end user capabilities that make Lync stand out in the market. Let’s talk a bit about each of these feature categories: IM & Presence is available in both server and online. This is the ability to see presence in Office and use chat to quickly reach the right person. This category also includes Lync-to-Lync video calls, as well as Lync calls with Windows Live users. Online meetings (or conferencing) is also common across server and service. This includes ad-hoc and scheduled virtual meetings with up to 250 attendees. Voice and PBX include Lync-to-phone, (also referred to as Voice), which is essentially the ability to place and receive calls from landlines and mobile phones. In addition, Lync Server includes telephony features that require integration with on-premises networks and equipment. With this comprehensive capabilities, Lync server can be leveraged to replace or enhance traditional corporate telephony solutions, leading to dramatically improved productivity and significant cost savings. It should be noted that Lync-to-phone functionality (softphone only) is planned to be available in Lync Online in CY2012. however, this cloud capability will not include the full Lync PBX functionality, interop with existing PBX systems and will have limited carrier partner choices. Therefore, we believe that it will be most suitable for piloting the Lync end-user experience and for specific scenarios like workers in international locations. For IT - Lync server provides the full capabilities that many enterprises require to run their organizations. These capabilities include the ability to securely archive instant messages and meeting content, and manage user policies and permissions using power shell scripting. This means that customers who are looking to take advantage of the PBX and IT capabilities in Lync Server 2010, are advised to deploy Lync Server on premises (for all of the Lync workloads – IM, conferencing and Enterprise voice). It should be noted that customers will still be able to deploy Exchange (and SharePoint) in the cloud including voice mail and have that work seamlessly with Lync Server 2010 on-premises. LYNC hoster pack Partner value-added capability SMB (partner hosted multi-tenant)

42 Lync Addressing integral feature requests
Microsoft Lync 3/13/2018 Lync Addressing integral feature requests Enterprise voice (PBX & Trunk) - Full Features Structured communication applications On-premise Video Integration (Third party) At Lync Conference, Tony Bates publicly announced the following directional goals for Lync Online: living-room-to-the-boardroom.aspx Enterprise voice in the cloud. Add enterprise voice support to Lync Online/Office 365. Lync meetings. Add structured meeting support to Lync Online enabling remaining Live Meeting customers to fully transition to Lync. Video connectivity and interoperability. Make rich video more pervasive and accessible by adding video to Skype + Lync connectivity © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

43 Lync Deployment Model - Choose wisely
Target Customer Lync version Everyone Lync Online Office 365 Unified Communications Multi-Tenant Public Cloud Unified Communications Lync Hosting Pack v2 Small Business Single Tenant Private Cloud “PBX Replacement” Lync Server1 Medium Business & Enterprise “PBX Replacement” Customer’s Premise Medium Business & Enterprise Lync Server1 Reseller/Advisor SPLA Licensing vehicle EA License Mobility or SPLA EA/VL Deployment Modality Lync to Phone Split Domain Lync Hosting Pack V.Dedicated Dedicated On Premise / Managed Lync GTM Solution Option © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

44 Comparing Lync Features with deployment options
Lync Online O365 LHP Multi-Tenant Lync Server1 Single Tenant Priva Cloud Lync Server1 On-Premise Integration with on-premises network/equipment Integration with on-premises network/equipment Direct integration with PBX Direct integration with PBX Voice & Telephony Advanced telephony features (response group) Advanced telephony features (response group) Lync as softphone (PC-to-PSTN calling)2 Lync as softphone (PC-to-PSTN calling)2 Lync as softphone (PC-to-PSTN calling) Lync as softphone (PC-to-PSTN calling) Common calling features & unified voic )2 Common calling features & unified voic )2 Common calling features & unified voic Common calling features & unified voic Inter-op with room based video conferencing systems Inter-op with room based video conferencing systems Dial-in (PSTN) audio conferencing3 Dial-in (PSTN) audio conferencing3 Dial-in (PSTN) audio conferencing2 Dial-in (PSTN) audio conferencing2 Conferencing PC-based multi-party audio/video PC-based multi-party audio/video 3 PC-based multi-party audio/video PC-based multi-party audio/video Interactive content sharing Interactive content sharing3 Interactive content sharing Interactive content sharing Ad-hoc & scheduled Lync meetings Ad-hoc & scheduled Lync meetings3 Ad-hoc & scheduled Lync meetings Ad-hoc & scheduled Lync meetings PIC Federation PIC Federation Group chat Group chat Group chat Group chat IM & Presence File Transfer File Transfer File Transfer File Transfer Federation Federation Federation Federation 2Requires a separate integrated PSTN enabled partner 3Requires a separate PSTN audio conferencing service from a qualified ACP integrated partner 1Lync Server Standard or Lync Server Enterprise Read more in the Lync licensing guide

45 Lync deployment model options comparison
Target Customer Lync version Everyone Lync Online Office 365 Single Tenant Private Cloud Lync Server Medium Business & Enterprise Multi-Tenant Public Cloud Lync Hosting Pack Small Business Customer’s Premise Medium Business & Enterprise Lync Server 1Hybrid Model: Exchange through Lync Online (Office365) and Hosted Lync through Lync Server 2013 (Single Tenant Private Cloud) © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

46 Split domain deployment option
Share SIP address space between on-premises and online users Move users from on-premises to the cloud and vice versa Flexibility making PBX replacement decisions by site Lync Server For users needing “PBX replacement” features Freely transition as business needs change Lync Online PBX replacement features include: Branch Survivability, Sophisticated Calling & Networking Policy, Automated Call Handling Requirements for split domain: Split-domain interoperability leverages the federation feature; federation must be enabled for the on- premise deployment. Requires tenant on the latest version for O365. All workloads for a given user handled in one environment. Requires Lync Client 2013 for users migrated to Lync Online. Does not work with OCS. For non-PBX sites or remote users

47 Communicate & collaborate in the cloud
Contoso Fabrikam Lync Online User Remote Lync Online User Lync Server 2013 Lync Server User PBX Internet Public Switched Telephony Network (PSTN) Conceptual deployment of Lync Online. Contoso has a user on premises who connects to Lync Online through the internet. Contoso also has a remote user who may be working from home or a coffee shop who connects to Lync Online through the internet as well. These two users can freely collaborate using Lync Online services. Also, it should be noted, both users have access to the same features so there is no difference sitting on-premises or working remotely. We have one of Contoso’s partners, customers, clients, etc. (Fabrikam) who has implemented Lync Server 2013 (on-prem). Either Contoso user can communicate with the Fabrikam user via Lync Online, assuming the security policies of both companies has allowed for federation. Lastly, we have a Skype user who either Contoso employees can also communicate with. Note: Lync Online federates with Lync Server 2010 & 2013, OCS, and Skype. It does not federate with XMPP or Sametime. Instant messaging, presence, voice Instant messaging, presence, voice, audio/HD video conferencing Enterprise voice (PSTN) Microsoft Datacenter

48 Migrate to the cloud with Lync Online
Migrate with little or no disruption to existing services Communication/Collaboration/Meetings Lync Online Lync Online Lync Online Cloud Lync Server 2013 Productivity Exchange 2013/ SharePoint 2013 Exchange 2013/ SharePoint 2013 Exchange Online/ SharePoint Online Enterprise voice On-prem Lync Server 2013/ PBX PBX PBX All workloads on premises Pilot Lync Online with a subset of users at low risk Hybrid/split-domain scenario Enterprise voice through Lync Server 2013 or PBX Utilize Lync Online for IM/presence and audio/video conferencing Maintain and other services on-premises Enterprise voice through PBX Utilize Lync Online for IM/presence and audio/video conferencing and other services in the cloud via O365 Enterprise voice through PBX All workloads in the cloud

49 Supported Deployments with Reference Architectures
Deployment Option Scenario Name Lync Exchange Architecture & Reference Materials Lync Server On-Premises Everything on-premises On-Prem Technet Supportability Guide Lync on-prem & Hosted Exchange Hoster1 Lync on-Prem & O365-Shared O365-Shared Lync on-Prem & O365-Dedicated O365-Dedicated Lync Server Partner Hosted Private Cloud Everything hosted in Private Cloud Hosted Lync & O365-Dedicated Documentation in Process Hosted Lync & O365-Shared Split Domain (Exchange) On prem & O365 Split Domain (Lync) Hoster1 & O365 n/a Lync Hosting Pack Partner Hosted Public Cloud Lync Hosting Pack v2 & Hosted Exchange LHP Deployment Guide LHP Ref Arch Lync Online Everything Online O365 Service Descriptions Lync Online & on-prem Exchange

50 Ecosystem Hardware load balancers ISV partner applications
Software load balancers IP desk phones USB audio and video devices PCs Meeting room devices ISV partner applications PSTN gateways and IP-PBXs Survivable branch appliances Session border controllers Networking infrastructure solutions Application Delivery Controllers for Pool Availability

51 USB Audio & Video Devices
Polycom CX500 IP Phones snom 300 UC Edition HP 4110 snom 821 UC Edition snom 370 UC Edition Polycom KIRK DECT Wireless Aastra 6721 iP Polycom CX600 Aastra 6725 iP Polycom CX3000 HP 4120 $100+ $ $ $850+ USB Audio & Video Devices

52 Optimized Compatible Conference Common area Knowledge worker
Microsoft Lync 3/13/2018 Conference Common area Knowledge worker Optimized Compatible Common area The main thing to notice here is that non-telephony devices are also coming soon, like paging devices, ATAs, and so on. Knowledge worker Admin / Reception Wireless Possibilities- ATAs, paging, etc. Conference © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

53 Qualified Lync applications http://technet. microsoft
Attendant console [4] Billing & enhanced reporting Contact center Lync extensibility Recording Software defined networking Validated applications

54 Library Microsoft Technet Blog
TechNet Library: Microsoft Lync Server 2013 Preview Planning Tool Tools & Donwloads Network Assessment for Unified Communications Lync 2013 Bandwidth Calculator Partners (Devices, Gateway, SIP) Lync Server 2013 Networking Guide: Network Planning, Monitoring, and Troubleshooting with Microsoft Lync Server Adoption & Training Kit Blog Lync Server 2010 Documentation Library DrRez blog NextHop blog Lync Server and Communications Server resources

55 T- PTS MS Partner Network
Tele Partner Technology Specialist (T-PTS) Avant-vente technique & Conseil technique : ner-technical-services-contact-information.aspx

56 Better development platform
Tech Ready 15 3/13/2018 Better development platform New Web API powers LWA, Mobile & opens new opportunities to developers Lync Web App Mobile Every Web Page a Lync Endpoint In this release the UC Web API will power the Lync Web App. It will power Mobile apps like for the iPhone, Android, Windows Phone! But the bigger picture is that over time the same API will power every App on any OS with the full Lync experience. Let me be very clear. Over time. The UC Web API will be beta at RTM. And will release with the Mobile clients of Wave 2 in Q1 of 2013. And at that time we will only be able to support IM and Presence. And the other modalities are coming online in later releases. Yet now being able to power every application with Lync functionality! And that is going to be huge! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

57 3/13/2018 © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.


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