1. Pace University | Information Technology Services
Summer 2016
IMO Meeting
Pace University | Information Technology Services

2. Summer 2016 IMO Meeting Agenda
ITS Updates
Academic Technologies Updates
Voice, Data, and Network Services Updates
IT Security Update
Questions and Feedback

3. ITS Updates New Pharos Software and Printer Update
Tier 1 & Tier 2 Equipment
Web Help Desk (ITS Category Evaluation)

4. Academic Technologies: Blackboard Managed Hosting John Blackwell (jblackwell@pace.edu)

5. Academic Technologies: Blackboard Echo Update Tony Patteril (tpatteril@pace.edu)

6. Blackboard Echo Update
What we planned to do – BB/Echo Migration
Why we didn’t do it
Alternative solution we are implementing

7. Academic Technologies: Starfish Update Jermain Smith (jsmith@pace.edu)

8. Starfish Update Support Academic Success
After a successful pilot of Starfish and the Academic Progress Reports for athletes, first year students and veterans, the University is now embarking to fully launch this Fall 2016.

9. What is Starfish?
A solution that enables advisors, faculty and others, including students themselves, to raise “flags” and share information.
Central location to enter and view information and notes from multiple source
A tool that supports early intervention. Assists in identifying students at risk (academically, financially or personally) in order to provide appropriate support.
A notification system that allows for designated individuals and offices to be notified via or text message once a kudo or concern is raised.

10. What will be available in the fall?
In the Fall all advisors, faculty, staff, student-facing offices - and all of the students will have access to and be able to use Starfish. There will be various communication outreach and training provided to Faculty and Students.

11. Starfish
For more information, go to:

12. Voice, Data, and Network Services: PACE-WIFI & PACE-GUEST Joe Blando (jblando@pace.edu)

13. Wireless Improvements & Upgrades
Summer 2016

14. PACE-WIFI
New Certificate Vendor
Improved “One Click” type connection
Connect  Accept New Certificate Enter in Credentials

15. No More Registration
At this time users will no longer be required to register
The PACE-OPEN process will not be used, it will be replaces with a simpler “one click” type connection approach.

16. No More PACE-OPEN
PACE-OPEN is now called PACE-GUEST. This will ONLY be used for GUEST Access.

17. PACE-WIFI
One Click Connection
Must accept a certificate

18. New BETA Services: Non-WPA2 Enterprise Device Support
We now support certain devices that do not support WPA2-ENT authentication.

19. Improved Coverage
Over the next few months we will be working closely with our vendor to do more site surveys and to improve coverage areas.

20. Questions?
For the most up to date information please visit

21. Voice, Data, and Network Services: Data Center Migration Marie Maldonado (mmaldonado@pace.edu)

22. IT Security: Identity Finder Training & Attestation Email Chris Bohlk (cbohlk@pace.edu)

23. Modeling Secure User Behavior
Properly Handling PII
Identity Finder Scans and Remediation of PII
Phishing and Social Engineering Awareness
Safe Web Browsing Habits

24. Questions?
Suggestions?