1. Leadership and Decision Making
ITC/ILO
Social Dialogue
Training of Trainers
21 March – 25 March 2011
Prepared by Victoria Munsey

2. What does Leadership mean?
“Leadership is the crucial dynamic force that motivates and coordinates an organization to accomplish its objectives.”
“Leadership is the ability to inspire confidence and support among the people who are needed to attain organizational goals.”

3. GROUP WORK Using cards, list what you think are
the characteristics of a good leader.
Choose someone to present your findings in plenary.

4. Charisma From the Greek word charisma, meaning favour, gift.
“A personal magic of leadership arousing special popular loyalty or enthusiasm for a public figure (as a political leader);
“A special magnetic charm or appeal.”
Source: Merriam-Webster’s Collegiate Dictionary

5. Key Leadership Skills
Inspiring
Persuading
Influencing
Motivating

6. Leadership Styles
More Democratic More Directive
???

7. One’s ‘natural’ leadership style
Formed by
One’s culture:
* National culture
* Organizational culture
One’s work experience
One’s character

8. One’s ‘natural’ leadership style
Could be called one’s “default setting”;
Is often the most effective;
But is not the ideal style for all situations.
To be effective, we must also master other leadership styles.

9. Developing leadership potential
Build awareness of our own strengths and weaknesses;
Be guided by ethical concerns;
Learn to trust our intuition and imagination;
Develop clear goals in life and work.

10. Our own strengths and weaknesses
Make an inventory – be objective;
Learn about interpersonal styles and their consequent impact on others;
Try to discover our own prejudices and blind spots.

11. Be Guided by Ethical Concerns
Modern life is full of constant change: an ethical base gives us a firm point to stand on.
Superiors, peers and subordinates find it easier to trust a person who acts in an ethically coherent manner.

12. Prejudices and “blind spots”
Learn to question our own preconceptions;
Attend interactive training seminars;
Pay careful attention when someone you admire reacts entirely differently to you to a given situation – and ask him why!

13. Leaders Develop Clear Goals
Much of professional life for those in leadership roles involves dealing with a series of crisis situations.
Leaders find time to define clear goals for themselves and their working team.
Leaders often assist their subordinates in defining precise and measurable goals for the group

14. Effective Leaders Trust their instincts;
Do not see control of others as the key issue;
See the bigger picture;
Are willing to trust the wisdom of the group.

15. Decision Making
One of the most important tasks of a leader is making decisions.
How do you rate your current skill and success as a decision maker?
What decision making techniques do you use?

16. Steps for making informed decisions
Define the problem/question
Collect all relevant data
Speak to the people involved
If necessary, re-define the problem
Clarify your desired outcome

17. Problem solving and decision making
Much material is available on problem solving. Techniques include:
Brainstorming
Swot analysis
Pro’s and Con’s method
Weighted pro’s and con’s method

18. What factors sometimes make it hard to take a decision?
Not enough information
Fear of failure
Personal relationships may be put at risk
Other?