Role AC / DC Administration / MIS in WeBOC

Role AC / DC Administration / MIS in WeBOC
Syed Tanvir Ahmed Director Directorate General of Training & Research (Customs), Karachi

What is AC / DC Administration role in WeBOC?
Role of AC / DC Administration is also known as AC MIS

How to register as AC MIS?
There are two types of AC MIS roles in WeBOC system; AC / DC MIS of field offices i.e. clearance Collectorate AC / DC MIS of directorate of intelligence, PCA, transit and Collectorate of adjudications and office of the chief collector. We will discuss of role of AC MIS of the clearance Collectorate in detail in this chapter however role of AC MIS of other than field office is discussed in detail in relevant chapters.

Responsibilities of AC MIS in WeBOC:
Responsibilities of AC MIS are categorized as under: UMS Troubleshooting Configurations Liaison with directorate of reforms and automation Approvals Data retrieval and analysis Monitoring and Control

1. UMS UMS--- Creation of user IDs for internal and external users
Internal Users (customs staff, I & I, PCA) Remote Internal (FBR , RTOs, DRS) External (Clearing Agent, Bonded carrier, Banks, terminal, warehouse keepers, shipping agent. Airline, GHA, Trader) Remote External Users (EDB, Afghan, MVRA, ANF)

2. Troubleshooting A. GD related
Approve / disapprove GD cancellation request Synchronize Gd with BL/VIR This feature is used when GD has been filed before arrival of vessel and payment has been made however VIR of vessel is canceled due to any issue. System provides the feature to AC MIS to sync the information of BL uploaded in another VIR…. Track GD View GD Log and detail GD report, assessment notes, examination report, green sheet, lab report etc. Find availability of accessing officer (non marking of GD to officer) Revert wrongly assessed provisionally GD back from bank to assessment officer Re call review if wrongly accepted by trader Un-Stick Gds (and related issues) GD Assignment to any officer Revert load event Manually assign order in original to another adjudication officer Amend wrongly entered quantity of bulk at gate. Amend wrongly entered packages of ex bond GDs Find which SROs are bind with which PCT

2. Troubleshooting B. Users related
Update information of traders, customs agents Regenerate user password Resend Password Update profile address for password recovery Send Bulk messages to all Find posting location and history of officers.. Transfer bank user Post bank user Activate / De activate User (history checking, auto de activate) Customs users transfer / postings / leaves management in system Duty roster Assign / revoke groups of staff Manage User role privileges Trader Profile Synchorization of Trader profile Update NTN against chal number in case of change of NTN Update NTN while creating Id View profile of registered users

2. Troubleshooting C. VIR/AIR/ BL / Manifest related BL changes / uploading BL claimed by some other trader / agent (suggestions) Synchronize BLs This feature is used when GD has been filed before arrival of vessel and payment has been made however VIR of vessel is canceled due to any issue. System provides the feature to AC MIS to sync the information of BL uploaded in another VIR…. D. EDI related (non receipt of EDI / release messages to terminal) (list all issues being faced) (import related and export related separate) BL wise (file not received) GD Wise (file not received, examination messages, release messages not sent, foreign shipment messages, gate out, grounding communicated etc)

2. Troubleshooting E. Examination Related F. Bank / Payment Related
Create examination / reexamination Waive off examination / container /ground container Manage list of traders who are exempted from 100% examination (port qasim) F. Bank / Payment Related Check balance of PD account Manage Cheque series in the system ( both types) Amendment in deposit transaction of PD account by bank cashier Generate bank scroll.`- Bonded Carrier related Manage Bonded Carriers Revert back IPM containers to sealing staff if seal is broken after entry in WeBOC system Amend bonded carrier in GD after out of charge GD Revert back container to sealing staff if seal is broken for TP, AT, into bond containers Amend vehicle of IPM container after sealing before gate out from port of entry Check out from port of entry vehicle status – whether it is en-route or free for use for other GD

2. Troubleshooting G. Block / De block Activate / de activate user IDs
Block / De block NTNs Block GDs Block container View Blocked Gds BL wise

3. Configurations Collectorate level RMS configurations
PCT based NTN Based PCT Groups configuration PCT wise Role wise Officer wise Customs staff IP address management Customs users roles management Upload legacy data of CNICs and Passport numbers which are used to clear vehicles in One Customs system.

5. Approvals Sec 79(1)A Request GD filing without NTN
Request GD filing without STRN

6. Data retrieval and analysis
Check current load Check aging of pending GDs in clearance – GD pendency View quota balance Revenue Trade Statistics User Management system GD related Performance Adjudication Assessment RMS Examination Rebate Securities Quotas Recovery EDB

7. Monitoring and Control
Transshipment Transit Inter port movement Manifest Clearance / Import manifest clearance

REPORTS Revenue: Collection of Custom duty (HS Code wise)
Collection of duties & taxes (HS Code wise) Collection of duties & taxes (Terminal wise) Dutiable and non-dutiable import value Additional payments (duties & taxes wise)

REPORTS Manifest: Import General Manifest
Generate List Of Containers Which Out Of Charged By Customs But Not Received Gate Out Message Search BL/AWB through goods description Transit Import General Manifest Transit Unclaimed BLs Unclaimed BL

REPORTS Trade Statistics: Top Ten HS Codes (Custom Duty)
Top Ten HS Codes (Container Wise) Top Ten HS Codes (Value) Top Ten Traders (Based on Containers Count) Top Ten Traders (on Customs Duty)

REPORTS User Management System: Users Availability History GD Related:
Generate Date Of Miscellaneous GDs Retrieve GDs Unstick log EB GDs Item Wise With Balance Quantity And Previous Reference GD Detail Report with all Duties & Taxes Generate SRO Based Report Find How Much GDs Filed Against Each PCT Chapter Within Provided Time Period IB GDs Item Wise With Balance Quantity Search GDs through goods description

REPORTS Performance: Delay of GDs in the Inbox of officers
Time difference between marking and grounding of containers Customs Clearance Time Generate upfront payment and additional duties Measure AO,PA,AC,Exam Performance User Work Load Adjudication: Duties and Taxes recovered through contravention cases Generate summarized contravention report Total number of contraventions adjudicated

REPORTS Assessment: Find Who Finalize the GD Assessment
GDs Out of Charge Ratio 1ST Review Report Including Item Level Details 2ND Review Report Including Item Level Details Items and Container wise GD Assessment Items Detail Report by HSCode\Origin\Collectorate Find AV-DV Difference History (NTN Wise) Generate Re-Assessed GD Report Including Item Level Details RMS: Green Yellow Red Detail

REPORTS Examination: Approved/Rejected Yellow GDs Sent in Examination
Containers marked for examination EM, Grounded, EM Detail GDs where examination has been or has not been created by System Yellow GDs Sent in Examination Approved/Rejected Transit GDs Sent in Examination Examination Source Examination before goods declaration under section 79 (1)(b) Transit GDs sent in Examination

REPORTS Rebate: Detail of Pending Claims
Paid Duty drawback claims with 30 days duration Total numbers and amount of rebate cheques printed Disposal of Duty Draw-Back with 3 months duration Pending Claims with 3 months duration Pending Claims with 30 days duration Rebate Claimed during this Month

REPORTS Securities: Item Wise Securities Detail Report
Securities Released/detached Securities SRO Based Securities Summary

REPORTS Import Manifest Clearance: Reconcile IPM Containers
Reconcile TP Containers Claimed BL Summary Un-Claimed BL Summary Un-Claimed BL Details Under Process BL Details VIR Enquiry VIR Summary

REPORTS Quota’s: Download quota debiting information
Download quota's information Recovery: Generate List of GDs Pending At Banks For Payment Of Recoveries Engineering Development Board (EDB): EDB Quota

AC/DC Administration Main Screen

Main Screen This area contains the overall privileges given to the Assistant/Deputy Collector by the Collector of concerned MCC. Assistant/Deputy Collector-MIS can compose messages to a specific by clicking button or to all users of WeBOC System by clicking button. Messages can be deleted by clicking button. Describes user name against the ID and role of user which in this case is ‘AC/DC Administration) i.e. AC/DC-MIS. Through this option, user can update/change his profile and logout from the WeBOC session. User can change the status from ‘Available’ to ‘Unavailable’ by clicking button. When the user is in ‘Unavailable’ mode, WeBOC system will not mark/assign any workload to the AC/DC Administration.

Create Users Now we will explain details of privileges assigned to the role of ‘AC/DC Administration’

Create Users User Credentials
This section contains information of the Login ID (which will be visible once the ID is created) and User Type (i.e. Trader, Agent etc.). These fields are not editable. Preference You can permit a user to either register as an ‘Agent’ or ‘Self’. In case the user is intended to register as ‘Agent’, put a check on the box given against the name, as shown below: IP Management Through the option of ‘IP Management’, a specific user can be restricted to log-in in an already defined ‘IP Range’ in the system or to a single IP Range. If IP range is applied on any user, it cannot be logged in, except the allowed IP. To apply such restriction, you must select ‘Yes’ or ‘No’, as circled below:

Block De-Block The menu of ‘Block De-Block’ enables Assistant/Deputy Collector-MIS to block a specific consignment through the options as shown in below image:

NTN Block History This screen shows that this NTN was blocked, de-blocked and then again blocked (rectangle).

View Block GDs This option enables Assistant/Deputy Collector –MIS to view the Goods Declarations (GDs) already blocked. When click on the button against “View Block GDs”, following screen is shown:

Block De-Block Through this option, AC-MIS can block a specific Goods Declaration (GD). When click on the button against “Block De-Block”, following screen appears:

GD Assignment This is an important option on the user of Assistant/Deputy Collector-MIS, which enables him/her to assign a specific Goods Declarations (GDs) to another officer. When click on button given against ‘GD Assignment’, following screen is appeared:

Section-79 Requests This option enables Assistant/Deputy Collector – MIS to accord approval for the requests submitted by the trader to file Goods Declaration (GD) in advance without arrival of the cargo. When click button against ‘Section-79 Requests’, following screen is shown:

NTN Updation This option is used for updation of NTN against a specific CHAL number. When button is clicked given against ‘NTN Updation’, following screen appears:

List of Traders Exempted from 100% grounding of containers
This sub-menu contains the list of traders who are exempted from 100% grounding of their imports or exports containers. When clicked on button the following screen is appears:

Carrier Declaration This utility enables Assistant/Deputy Collector –MIS to make amendment to the already submitted VIR/Bill of Lading (B/L) particulars, view complete details of a specific VIR and generate reports pertaining to IGM. When click on button, following screen will appear:

Requests of Filing GD Without STRN
This menu contains requests of the traders/clearing agents who have sought allow/approval for filing their Goods Declarations (GDs) without Sales Tax Registration Number (STRN). After submission of request by the trader/clearing agent, Assistant/Deputy Collector – MIS either approves/rejects their requests. When click on button against ‘Request of Filing GD Without STRN’, following screen appears:

User Support System User Support System menu is complex of various utilities/functions for the smooth performance of the Assistant/Deputy Collector – MIS as well as to better facilitate the WeBOC users. When click on ‘User Support System’ menu, following screen is shown:

User Support System

Work Load This function enables Assistant/Deputy Collector – MIS to check the work-load with the officers of collectorate. When clicked on ‘Work Load’ option, following screen is displayed containing imports and exports number of Goods Declaration (GDs) lying with officers:

View RMS GDs List to Verify
This section contains all Goods Declarations (GDs) list selected by the system either in ‘Green’, ‘Yellow’ or ‘Red” channels. This option enables you being an AC/DC – MIS to monitor the overall Goods Declaration (GDs) filed in your collectorate. When clicked on button the following screen is appears:

Sticky GD's List WeBOC System works on ‘Fist In First Out’ (FIFO) method and the system assigned only 25 Goods Declarations (GDs) to an Assessment Officer at a time, and only one Goods Declaration is made visible to the Assessment Officer. However, for making a specific Goods Declaration visible to the Assessment Officer, the Assistant/Deputy Collector – MIS can un-stick such GD by using ‘Sticky GD’s List’. When clicked on button against ‘Sticky GDs List’, following screen is shown:

Revert Load Event This option is used in case ‘Load Event’ against exports Goods Declaration (GD). When clicked on the button, the following screen appears:

Create Examination GDs List
This function enables Assistant/Deputy Collector – MIS to create examination against the Goods Declarations (GDs) which are marked by the WeBOC system either in Green or Yellow channels (without examination). When clicked on button, following screen is shown:

ADD Series Of Cheques Through this functionality AC/DC-MIS enter cheque series in the WeBOC System so that the same can be used by the AC/DC Refund as well as AC/DC Rebate (Exports) for printing/issuance to the refund claimant and rebate claimants, respectively. When clicked on button given against above option, following screen is shown:

Find Which SRO's are Bound With PCT
This function enables AC/DC-MIS to check a specific PCT and SROs bind with it. When clicked on button, following screen appears

Find availability of assessing officers
As we have early discussed that WeBOC System assigns a pool of 25 Goods Declarations (GDs) to an Assessment Officer and let him process those GDs on FIFO basis. Incase all available assessment officers have no slot, the system give ‘Marked for Assessment’ status to the Goods Declaration instead of ‘Assigned to Assessment Officer’. In order to check if an assessment officer is available for a Goods Declaration which is lying with status ‘Marked for Assessment’, click on the button given against the instant option, which will show the following screen:

Find Collectorate Balance In PD Account
This function enables AC/DC-MIS to check overall balance of the amounts deposited either by traders/clearing agents in their PD-Accounts under the collectorate of jurisdiction of AC/DC-MIS. When click on the button, following screen is shown:

BL Synchronization Through BL synchronization, the AC/DC-MIS can sync information of a Bill of Lading. This option is only for the Goods Declarations (GDs) which were filed before berthing of the vessel and the vessel call was cancelled later. When clicked on button, following screen appears:

Bonded Carrier Management
Bonded Carrier Management menu contains bonded carriers information as well as the vehicles associated to a specific bonded carrier. You can associate newly registered (registered by the Assistant/Deputy Collector – MIS) and disassociate the already associated vehicles as well. When clicked on the button, following screen is shown

Collectorate Based RMS Configuration
This sub-menu option enables AC/DC – MIS to set parameters for the ‘Risk Management System (RMS)’ in WeBOC System. When click on the button, following screen will be shown:

Assign Order in Original to another Adjudicating Officer
This function enables the AC/DC-MIS to assign Order-in-Original (ONO) to another officer. It may be noted that this function only works for ONOs established during within-collectorate adjudication proceedings. When click on button, following screen will be shown:

Bonded Carrier Amendment GD's List
This option enables AC/DC-MIS to change bonded carrier’s name on the Transshipment Permit (TP).

Revert Back IPM Container to Sealing Staff Screen due to Seal Broken
As depicted by this option itself, it enables AC/DC-MIS to revert back ‘Inter Port Movement (IPM)’ containers to sealing staff if the seal is found damaged/broken after sealing

Find posting location/History of user
This function enables AC/DC-MIS to view history/location of postings of a specific user since its registration in WeBOC System. This option works for internal users only. When clicked on button, following screen appears: On this screen, searching utility is also provided where you can search a specific user through ‘Login ID’, ‘CNIC’ and ‘Name’.

Revert wrongly assessed disputed GD status from Payment to 'awaiting final assessment'
As name of this function depicts that it enables AC/DC-MIS to revert back wrongly assessed disputed Goods Declaration (GD) from status of ‘Assigned for Payment’ to ‘awaiting final assessment’. When clicked on button, following screen appears:

Vehicle Status This functions enables AC/DC-MIS to check status of the vehicle(s) registered in WeBOC with regard to its association with any Goods Declaration (GD). When clicked on button against ‘Vehicle Status’, following screen appears:

Amendments & Cancellation
This section contains request(s) of the traders/clearing gents for cancellation of their Goods Declarations (GDs). When click on button, following screen appears:

Bank Scroll This feature enables the AC/DC-MIS to generate different types of reports related to collections made under various accounts heads. When you click on the ‘Bank Scroll’ from the left-side menu, following screen appears:

GD Report (s) This function provides a wide range of searching criteria to the role of Assistant/Deputy Collector-MIS. When clicked on ‘GD Report(s)’, following screen is shown: On this screen, you can search a specific Goods Declaration (GD) by Collectorate, NTN, GD Number, STRN, HS Code, Item Description, Group, Shed Location, Country of Origin, BL Number, Destination Country, Port of Shipment, GD Status, SRO Order No., Agent, Customs Officer, Quota, Approval No., Port of Destination, Importer Name as well as date range.

Duty Roster This option of ‘Duty Roster’ enables the AC/DC-MIS to assign or change shed-locations to the preventive staff posted at terminals, airports, or off-dock terminals. When the option ‘Duty Roster’ is clicked, following screen appears: On this screen, searching utility is also provided (rectangled above) through which you can find a specific user by ‘User Name’, ‘Login-ID’ and ‘User Role’. Enter the parameter in its appropriate field and click on button, which will fetch the desired user.

Manage User Role Privileges
WeBOC System is a comprehensive and user friendly environment and provides full access to the Assistant/Deputy Collector-MIS to architect the privilege(s) of an internal user. This function enables AC/DC-MIS to add or remove privileges to a user, which are normally seen on left side menu on the main screen, as rectangled in red in below image: When clicked on ‘Manager User Role Privileges’ menu, following screen appears: On this screen searching utility is provided where you can search a specific user by ‘User Name’ or ‘Login ID’.

Management of ‘User Role Privileges’
For management of ‘User Role Privileges’, click on button given against the ‘Login ID’ on the above screen, which will show the following screen:

Management of ‘User Role Privileges’
On this screen, click on the button, which will show list of the privileges as shown in below image:

Quota Balance List This function enables AC/DC-MIS to check balance(s) of various quotas approved by the relevant authorities under WeBOC System. When clicked on ‘Quota Balance List’, following screen is shown: On this screen, searching utility is also provided where you can search a specific Quota approval by the ‘NTN’ ad ‘Approval Number’.

Checking balance of an approval number
For checking balance of an approval number, click on the approval number (rectangled in green above), which will show the screen given below: On this screen, detail of the quota issues/approved against a specific HC Code is displayed which also contains information of the ‘Issued Quantity’ and ‘Balance Quantity’ alongwith status of such quota if it is active or not. Searching utility is also available on this screen where you can search information of a specific HS Code.

Check debiting detail In order to check debiting detail from the selected HS Code, you can click on the HS Code (circled in above image) which will show the following screen: On this screen debiting information against such HS Code is shown alongwith Goods Declarations (GDs) wherein quota has been consumed.

M.I.S Management Information System (MIS) is the most powerful menu with regard to generation of various MIS reports for all modules implemented in WeBOC System. This menu enables AC/DC-MIS generate reports in MS-Excel, PDF and HTML format. MIS menu comprises of the following sub-menus, which we will discuss in brief and later in detail with illustrations:

M.I.S Screen

Revenue: There are following reports under ‘Revenue’ menu, which AC/DC-MIS can generate: Collection of Custom duty (HS Code wise) Collection of duties & taxes (HS Code wise) Collection of duties & taxes (Terminal wise) Dutiable and non-dutiable import value Additional payments (duties & taxes wise)

Collection of Custom duty (HS Code wise)
Now click on the ‘Collection of Customs Duty (HS Code wise), which will show the filters for selection, as shown in below image: Select collectorate from the drop-box-list by clicking button, which will show the available collectorate(s) in the list:

Manifest: Import General Manifest
Generate List Of Containers Which Out Of Charged By Customs But Not Received Gate Out Message Search BL/AWB through goods description Transit Import General Manifest Transit Unclaimed BLs Unclaimed BL

Trade Statistics: Top Ten HS Codes (Custom Duty)
Top Ten HS Codes (Container Wise) Top Ten HS Codes (Value) Top Ten Traders (Based on Containers Count) Top Ten Traders (on Customs Duty)

User Management System & GD Related:
Users Availability History GD Related: Generate Date Of Miscellaneous GDs Retrieve GDs Unstick log EB GDs Item Wise With Balance Quantity And Previous Reference GD Detail Report with all Duties & Taxes Generate SRO Based Report Find How Much GDs Filed Against Each PCT Chapter Within Provided Time Period IB GDs Item Wise With Balance Quantity Search GDs through goods description

Performance & Adjudication
Delay of GDs in the Inbox of officers Time difference between marking and grounding of containers Customs Clearance Time Generate upfront payment and additional duties Measure AO,PA,AC,Exam Performance User Work Load Adjudication: Duties and Taxes recovered through contravention cases Generate summarized contravention report Total number of contraventions adjudicated

Assessment & RMS Assessment: Find Who Finalize the GD Assessment
GDs Out of Charge Ratio 1ST Review Report Including Item Level Details 2ND Review Report Including Item Level Details Items and Container wise GD Assessment Items Detail Report by HSCode\Origin\Collectorate Find AV-DV Difference History (NTN Wise) Generate Re-Assessed GD Report Including Item Level Details RMS: Green Yellow Red Detail

Examination: Approved/Rejected Yellow GDs Sent in Examination
Containers marked for examination EM, Grounded, EM Detail GDs where examination has been or has not been created by System Yellow GDs Sent in Examination Approved/Rejected Transit GDs Sent in Examination Examination Source Examination before goods declaration under section 79 (1)(b) Transit GDs sent in Examination

Rebate: Detail of Pending Claims
Paid Duty drawback claims with 30 days duration Total numbers and amount of rebate cheques printed Disposal of Duty Draw-Back with 3 months duration Pending Claims with 3 months duration Pending Claims with 30 days duration Rebate Claimed during this Month

Securities: Item Wise Securities Detail Report Securities Detail
Securities Released/detached Securities SRO Based Securities Summary

Import Manifest Clearance:
Reconcile IPM Containers Reconcile TP Containers Claimed BL Summary Un-Claimed BL Summary Un-Claimed BL Details Under Process BL Details VIR Enquiry VIR Summary

Quota’s: Download quota debiting information Download quota's information Recovery: Generate List of GDs Pending At Banks For Payment Of Recoveries Engineering Development Board (EDB): EDB Quota

Role AC / DC Administration / MIS in WeBOC

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