1. Idaho Association of County Recorders and Clerks
Supreme Court Update
Sara Thomas, Administrative Director of the Courts
Andrea Patterson, HR Director
August 17, 2016

2. Agenda iCourt Project Update Access to Court Records
Requests for Compiled Records
2016 Uniform Business Process Report
CP Legislation
Access to the Courts
Language Access Services
ADA
Judicial Performance Evaluations

3. Project Update

4. Ada County Go-Live Go-Live Event: August 8, 2016
Case Manager
Financial Manager
Attorney Manager
Supervision
iCourt Portal
File & Serve (for prosecutors)
E-Court
22 judges live in 1st week!
Mandatory E-Filing – All Cases
October 3, 2016

5. What’s Next? 5 6 3 3 2 2 4 1 Pilot and Early Adopter
ADA
ADAMS
BANNOCK
BEAR LAKE
BENEWAH
BLAINE
BOISE
BONNER
BONNEVILLE
BOUNDARY
BUTTE
CAMAS
CANYON
CARIBOU
CASSIA
CLARK
CLEARWATER
CUSTER
ELMORE
FRANKLIN
FREMONT
GEM
GOOD- ING
IDAHO
JEFFERSON
JEROME
KOOTENAI
LATAH
LEMHI
LEWIS
LINCOLN
MADISON
MINIDOKA
NEZ PERCE
ONEIDA
OWYHEE
PAYETTE
POWER
SHOSHONE
TETON
TWIN FALLS
VALLEY
WASH- INGTON
BINGHAM
Pilot and Early Adopter
Build out statewide solution
Pilot County: Twin Falls – June 22, 2015
Early Adopter: Ada County – August 8, 2016
Statewide Roll-Out (4 Events)
Implementation Event #3 – April 3, 2017
Districts 4 & 5
Implementation Event #4 – Fall 2017
Implementation Event #5 – Spring 2018
Implementation Event #6 – Fall 2018
Electronic Filing
Aggressively follows Case Manager go-live
Goal: Mandatory e-filing 60 days after go-live 5 6 3 3 2 2 4 1

6. Preparing for Your Implementation
Business Processes / Data Access
Data Clean-Up
Identify any “county specific” business processes that vary from other counties
Document specific data access to ISTARS:
Prosecuting Attorney
Public Defender
Sheriff’s Office
Other non-court personnel users
Document existing process for judge calendar management & judge wheels
Document your case/document workflow
Review and clean-up local offense codes
Review ISTARS access and inactive users no longer employed
Conduct party matching review and merge party records
Remediate cases with negative balances
Remediate citations more than 3 years old
Clean-up warrants without a party
Review warrant list older than 5 years
Resolve outstanding warrants on closed cases
Identify bonds that should be converted or exonerated

7. Preparing for Your Implementation
Prepare for Your Implementation Event
Financials
Inform your courts that Odyssey is coming
Think about who will be your key personnel
Subject Matter Experts
Change Agents
Data conversion reviewers
Realize that you will be helping
Local court configuration
Data conversion reviews (ISTARS > Odyssey)
Complete purchasing and merchant agreements for on-line payments
Apply for merchant IDs 6 months prior to go-live
Remove check hold date for restitution
Balance court trusts and restitution
Setup new funds
Budget for overtime

8. iCourt County Costs Personnel Training Overtime
Extended hours during training
Go-live weekend
Post go-live
Additional Personnel
ISC does not believe Odyssey requires new, permanent staff
Temporary contractors may be helpful for manual data entry or scanning
ISC allocated $95K for travel, hotels and food for county personnel
Counties will need to share costs to maximize training for all personnel
Equipment
ISC will provide majority of equipment needed for iCourt operations
Counties may chose to add equipment for their needs

9. Access to Court Records
Compiled Records Requests:
Contact Information:
ICAR 32 Rule 32(b)(10) defines compiled records
No obligation for the elected clerk to compile records
Direct requests to the Administrative Office of the Courts
Taunya Jones, Senior Manager
Court Management Division
(208)

10. 2016 Uniform Business Practices Report
Report distributed via Court e-news
Includes legislative and rule changes
CP Legislation
Requires courts to track for reporting purposes
Events configured in ISTARS
Events and hearing types configured in Odyssey

11. Access to the Courts Language Access Services Remote Interpreting ADA
Sandra Barrios, Language Access Manager
Provides coordination, interpreting, and other services for trial courts
Remote Interpreting
Legislature appropriated funds for equipment and direct services
Project planning underway
ADA
ISC adopted ICAR 50 relating to services provided to people with disabilities
Supreme Court Website:
ADA Accommodation Contacts
TCAs for each district
Statewide ADA Coordinator
ADA Forms
Consistent with the Mission of the Idaho Courts to provide access to justice through the timely, fair, and impairtial resolution of cases, the ADA, Title VI of the Civil Rights Act, and Article I, Section 18 of the Idaho Constitution’s requirement that the courts be open and accessible to every person, we have strengthened our court services relating to access to justice so that we can ensure that witnessess, parties, and other individuals can meaningfully participate in, and adequately communicate with the courts.
We provide a variety of services to facilitate access to individuals who do not speak English or have disabilities—these services range from in-person interpreting, telephonic and video-remote interpreting, translations of written materials, bilingual staff services, and others.
2014 snapshot: 49 different languages requested. Top 3 are Spanish, Arabic, and ASL.
On the ADA front, although physical access to the courts is part of our responsibilities under the ADA, as many of you may recall from last year’s training session, effective communication is the area where many complaints arise and the DOJ’s enforcement efforts are focused.
Framework: policy declaration in the Rule, requests for accommodation

12. Judicial Performance Evaluations
Through extensive participation, designed to enhance judicial excellence, education, and wellness throughout a judge’s service.
A new survey will be sent to attorneys and court staff with a specific, behavioral focus to assist judges with self-improvement.
Other overall changes:
Judicial Participation
Clerk’s Role
Administration
1st bulllet:
FY14 grant to strengthen judicial performance evaluations, including national experts in reviewing our current evaluation and process, developing a new survey, and recommending changes to the process.
Focus groups to gain input of judges, attorneys, and court staff
Broad categories:
Legal Skills (attorneys only)
Fairness & Impartial Decision-Making
Listening & Communication Skills
Case Management Skills
Leadership & Teamwork Skills (court staff only)
Some examples:
How often did the judge provide an explanation for his or her decision?
How often did the judge give all parties an equal opportunity to plead their case before rendering a decision?
How often did the judge explain to layperson participants how proceedings would be conducted?
How often did the judge make eye contact with a person as [S/HE] addressed him or her?
How often did the judge use specialized legal terminology or jargon when speaking with laypersons?
Overall changes 100% particiaption
Old method; court staff will be invited to complete an anonymous feedback survey
Administration of the evaluation program has shifted from the Idaho Judicial Council to the Administrative Director of the Courts’ Office.

13. Discussion