1. 10 BEHAVIOURS OF EFFECTIVE EMPLOYEES
by Rob Lambert

3. IT’S THE PERSON NOT JUST THE SKILLS
Attitude.
Belief.
Persistence in the face of obstacles.
Relentless pursuit of improvement.
Alignment to the purpose.

4. DEREK
He’s awesome at testing.
Truly awesome.

5. RESUME = AWESOME
He has an ISTQB, CBPBOS, APB, MIT, ATM, DTT

6. HE GETS THE JOB
Almost every job he goes for.
He is hirable.

7. DEREK IS TALENTED However: He is overlooked He quits jobs often
His contracts don’t get renewed

8. DEREK IS Hirable. And seemingly relevant. He has the right skills.
But he doesn’t have the right attitude.

9. STOP KILLING MY CREATIVITY
Stop telling me what to build, I want to decide.

10. GIVE ME 6 MONTHS I’LL DELIVER WOW

11. TESTING IS MINE
“Fight Agile to the DEATH!”

12. THIS JOB SUCKS
A tester told me this once, yet his colleague was thriving in that team.

13. THAT’S NOT IN MY JOB DESCRIPTION

14. QUITTING IS TRENDY
The grass is seldom greener on the other side.

15. BAD WORK EXISTS Not everyone can choose to avoid bad work.
Avoiding “bad work” often means running away from change and opportunities.

16. IF NOT SKILLS? THEN WHAT?

17. 10 BEHAVIOURS

18. 1. VISIBLY PASSIONATE
Show your passion
in a positive fashion

19. 2. BE AGGRESSIVELY OPEN-MINDED

20. “It seems to me that beliefs about the future are so rarely correct that they usually aren't worth the extra rigidity they impose, and that the best strategy is simply to be aggressively open-minded. Instead of trying to point yourself in the right direction, admit you have no idea what the right direction is, and try instead to be super sensitive to the winds of change.” Paul Graham – How to be an expert in a changing world

21. 3. DRAW A FRAME AROUND YOURSELF
Draw a frame - but don’t restrain

22. Opportunities, business problems and learning exist between roles

23. 4. GET SMART
Become company smart
Right from the start

24. With a wider awareness
You will be surprised less often

25. 5. WHO’S THE CUSTOMER? Who do you work for? Who buys the service?
Who uses the software?
What values do they have?
What do they expect from you?

26. 6. IMPROVE THE PROCESS
Relentlessly…but from your customer’s perspective

27. Here’s a process improvement that helped a company report
Can I have 10 volunteers please?

28. Improving the process is part of your job.
Here’s a (seemingly) simple way to do it:
Observe the process
Fix the process
Bring in IT
Via John Seddon - Vanguard

29. 7. DO WHAT YOU SAY YOU WILL
If you say you’ll do it.

30. 8. COMMUNICATE WELL
Become uber great
and learn how to communicate

31. SUPERPOWER Communicate. Communicate. Communicate. Purpose Audience
Context
Understanding Non-Verbal communication is a
SUPERPOWER

32. 9. ADD SKILLS
Skill + Skill + Skill
= Value

33. “If you think extraordinary talent and a maniacal pursuit of excellence are necessary for success, I say that’s just one approach, and probably the hardest. When it comes to skills, quantity often beats quality.”
How to Fail at Almost Everything and Still Win Big:
By Scott Adams

34. Testing + Support + Technical Writing
Testing + Coding + Teaching
Testing + Management
Testing + Marketing + Coaching
Testing + Foreign Language

35. 10. BE BRAVE Don’t be afraid to challenge the norms and status-quo
Don’t be afraid to try new ways of working

36. TEN BEHAVIOURS Be Visibly Passionate Be Aggressively Open-Minded
Draw A Frame Around Yourself
Become Company Smart
Learn Who Your Customers Are
Improve The Process
Do What You Say You Will
Communicate
Add Skills
Be Brave

37. THANK YOU Download the free 10 Behaviours Book
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