1. Mansoor Iqbal Ansa Gul Maryam Malhi

2. Ihsan U. Malhi Advance Auto Service 6370 Antoine Dr. Houston, Texas 77091

3.  Advance Auto Service is an independent setup providing most of the auto services in the neighborhood.  It includes the services: ◦ Fuel Injection ◦ Tune up ◦ Transmission Service ◦ Cooling System ◦ Oil Change ◦ Clutch Replacement ◦ Shock & Struts ◦ Front Ends ◦ Brake Job ◦ A/C Service ◦ C/V Axles ◦ Balance & Rotation ◦ Tire Fixed & Sales ◦ Computer Diagnostics

4. The business requires a system which would include:  A database program that will provide its existing customers’ information and allow to create files for new ones.  A program that will provide the cost estimates for the services required.  A system that will allow to estimate work time, and locate the specific part of the car.

5.  Inputs ◦ Last name ◦ First Name ◦ Address, City, State, Zip ◦ Phone Number  For existing customers, use only phone number ◦ Email Address (optional)  Output ◦ Existing Customer’s Profile ◦ Save new customer’s information

6.  Inputs ◦ Car Make ◦ Model ◦ Year ◦ Type ◦ Service required  Outputs ◦ Total amount with taxes

7.  Inputs ◦ Car Make ◦ Model ◦ Year ◦ Type ◦ Service required ◦ Specific parts’ name  Outputs ◦ Estimated work time ◦ Location of parts (with image)

8.  The following benefits are expected from the new system’s implementations. ◦ Increased customers’ loyalty ◦ Increased revenues ◦ Faster service provided

9.  Systems are complex and difficult.  They are time-consuming to design.  System must cost less than $5,000.

10.  Donations  Comments  Thoughts  Suggestions