1. Campus wide IT Services

2. Provided by: ITServ (intERLab) Contact point: Helpdesk

3. Helpdesk’s contact: Campus IT Services EMAIL: helpdesk@ait.asia (use AIT email address as sender)helpdesk@ait.asia EMAIL: helpdesk@ait.asia Phone: 6082 (during office hours) Visit: ITServ Building, Rm. 203 (during office hours) http://itserv.ait.asia /helpdesk

4. LOGIN ACCOUNT INTERNET CONNECTION LICENSED SOFTWARE GOOGLE APPS Campus wide IT Services SIS PLAGIARISM CHECKING

5. Login (user) account * Format: ststudentID Same Sign-on for all applications (Internet/Wifi Access, AIT’s Google Apps, SIS, Protected AIT Web pages, VPN, Any other application) Problem? Contact Helpdesk

6. How to change password? Directly from https://g.ait.asia then click ‘Change Password’ From Google Apps (e.g. Gmail) which will redirect you to the same page as above

8. Internet Connections 700 Mbps 1Gbps INTERNET (Commercial) UNINET AIT R&D Networks ISP (True)

9. Where to get Internet connection? Academic buildings Schools and Field of Studies Library Residential areas Dorms Student Villages

10. How to connect? Academic buildings Wired Wireless Wireless SSID: AIT, eduroam Residential Area Wired Wireless Wireless SSID: AIT_Resident

11. To use eduroam Use with domain @ait.ac.th (e.g. st000014@ait.ac.th) Before using eduroam for the first time, you must already use the interface https://g.ait.asia at least once (either to login to Gmail or change your password)

12. To whom to report for connection issues? Academic buildings To staff of the academic building concerned Residential areas Helpdesk

13. Internet Usage Policies/rules Academic buildings Acceptable Use Policy (AUP): (http://www.ait.ac.th/it_committee/aup) Free Restricted use: For academic purposes only Usage abuse -> Penalty Residential areas UIA Policy: (http://www.ait.ac.th/it_committee/uia) Mandatory paid service (flat rate: 400 Baht/month) Unrestricted use (UIA Unrestricted Internet Access)

14. Rules applicable to both AUP and UIA Policy ViolaVioltion of any rule -> PenaltyViolation of any rule -> Penalty Observe Thai laws Use of pirated software Pirate copyrighted materials Do not cause disturbances to network Improperly configured Wifi router Installation of specific software Violation of any rule -> Penalty

15. Attempt to pirate copyrighted materials Notice of Unauthorized Use of Starz Entertainment, LLC ("Starz") Property Notice ID: 314-305486252 Notice Date: 05 Dec 2015 01:32:42 GMT Asian Institute of Technology Evidentiary Information: Notice ID: 314-305486252 Initial Infringement Timestamp: 04 Dec 2015 22:26:30 GMT Recent Infringement Timestamp: 04 Dec 2015 22:26:30 GMT Infringers IP Address: 203.159.40.130 Protocol: BitTorrent Infringed Work: Spartacus Infringing File Name: SPARTACUS - Season 1-2-3-4 Complete HD 720p Infringing File Size: 22417499497

16. Common principles applicable to AUP & UIA Do not let other people use your account: Weak password Victim of phishing attempt Observe common ethics: Decent, polite, no harassment, no anonymous/faked name

17. Login network authentication Wired: When accessing Internet Only one login/account at a time Wireless: When connecting to Wifi access point Up to 5 logins/account

21. APPS (ait.asia@Google) Click “Webmail” from AIT Homepage or https://g.ait.asia (just enter username domain). Note new users who never changed password, must login from this interface when logging in for the first time Directly from Gmail (or other Google Apps) by entering username@ait.asia

24. Email aliases Your default email address: username@ait.asia (where the username is your login’s name) An alias is another email address associated with the default email address and created by the system (you cannot modify it) Email aliases: username@ait.ac.th FisrtName.Lastname@ait.asia FirstName.Lastname@ait.ac.th

26. Google Apps

27. Student Information System (SIS) Keep all student records https://sis.ait.asia Click “SIS login” from AIT Homepage (Current Students)

28. View course catalog and courses offered Register/enroll courses View financial related information View grades and transcript Student Information System (SIS) Evaluate courses and research View/update personal information

33. Licensed Software for students

34. Accessible from: From AIT Helpdesk site, choose Services | Microsoft Dreamspark Directly from: https://mpuhost05.ait.ac.th/dreamspark (login using your AIT login account without the domain) Many licensed Microsoft software available

36. Office Online, Office Pro Plus, OneNote drive, etc Register and login using AIT login username with @ait.ac.th domain but do NOT use email alias (it must be: ststudentID@ait.ac.th), the password is currently independent from AIT’s password You can use the software for up to 5 devices, including PC, laptop, tablet, Smart Phone To register and login, follow the instructions from http://itserv.ait.ac.th/helpdesk/announce/office365.html Once you login, click the gear icon and choose Office 365 settings, and the click Software

39. Trend Micro’s Office Scan software to protect your computer or mobile devices from virus and malware Available for Windows, Mac OS, Android, iOS Antivirus software

40. Plagiarism checking Submission: Recommended procedure: Self submission to: http://turnitin.com Obtaining result: Email will be sent to you and your advisor as long as your submission includes cover page with: Your full name Your advisor’s name