2. Mission The Edmonton Community Legal Centre provides effective advocacy and access to justice in a supportive environment to persons living with low income. 2

3. History The ECLC began as a community project of the Edmonton Social Planning Council, opening its doors to the public on January 8, 2002 3

4. Service Model Summary legal advice provided by volunteer lawyers in free clinics, typically held on weekday evenings at the ECLC office in downtown Edmonton, with follow-up by ECLC staff lawyers and client support professionals. 4

5. Practice Areas Civil and administrative law Of those clients receiving staff follow-up 42% Housing 15% Immigration 12% Employment 11% Contract 5

6. Practice Areas Social Benefits Advocacy  Social benefits appeals  Supports to clients with legal files: housing, hoarding, emergency funding  Pro bono file administration 6

7. Practice Areas Immigration  Referrals from settlement agencies vetted by manager  Staff lawyer on mat leave in 2013  Contract with immigration lawyer for file review 7

8. Public Legal Education 2013 TopicWorkshopsParticipants Family Law49706 Immigration8248 Civil Law Topics29245 8

9. Funding  Alberta Law Foundation  Edmonton Law Firms  City of Edmonton  Casino 9

10. Volunteers Roster of 152 volunteer lawyers provide:  Summary legal advice at clinics  Public legal education  Pro bono file advice and representation In 2013, there were ten 10-year volunteers and fifteen 5-year volunteers 10

11. Community Volunteers o 50 volunteers annually, mostly law students, provide legal research and writing assistance to ECLC staff lawyers, and attend court with clients o Practicum and volunteer students from a variety of disciplines (social work, human ecology, legal assistant, business) 11

12. Staff  14 staff including six that provide direct follow-up to summary legal advice clients Four staff lawyers Social benefits advocate Immigration services manager 12

13. Board  13 board members o 8 lawyers o 5 community representatives  Meets bimonthly  Board committees: advocacy, planning, fundraising, family law 13

14. Clients served in 2013  12,000 legal information and referral  2,000 summary legal advice  1,100 staff follow-up  1,600 public legal education 14

15. Executive Director Role  Administer the ECLC on behalf of the board  Funding applications  Stakeholder relationships  Financial monitoring  Program monitoring  Strategic planning 15

16. Executive Director Role 2013  Coordinate and implement office move  Eight funding applications  Poverty law clinical program  2012 annual report; 2014 budget  HR matters 16

17. Program Manager Role  Assist ED with ECLC administration  Volunteer management  Clinic management  Front-line staff management, including Grande Prairie Legal Guidance  CRM Super User 17

18. ECLC Volunteer Appreciation  Christmas card signed by all staff  AGM/Volunteer Appreciation: 5, 10 year certificates; Distinguished Service  Volunteer Appreciation Christmas party  Snacks on clinic nights  Follow-up that the ECLC has opened a file  Legal refresher lunch and learn sessions 18

19. 2013 Highlights  New premises  Two new staff positions  U of A Faculty of Business: clinic data  First full articling student called to the Bar  CRM hosted by Legal Aid 19