1. MyFloridaMarketPlace MyFloridaMarketPlace User Meeting March 14, 2007

2. Page 2 Agenda  Welcome / Introduction  General MFMP Updates  MFMP 2.0 Upgrade Status  Next Meeting Time / Location

3. Page 3 Agenda  Welcome / Introduction  General MFMP Updates  MFMP 2.0 Upgrade Status  Next Meeting Time / Location

4. Page 4  Electronic Invoicing  This effort has been underway for 6 months  Goal is to increase the number of high volume vendors participating in electronic invoicing  The team has been working with five (5) major vendors who expressed interest and are pursuing the ability to electronically invoice  Agency Scorecard Initiative  Scorecard is a system to measure process performance  Initially, 4 key metrics (2 Purchasing and 2 F&A) will be assessed for Green, Yellow, and Red status to measure agency performance over time:  Requisition to Purchase Order cycle – time it takes you to create and approve a requisition  Contract spend – the amount of money spent off contracts  Invoice processing cycle time – the time it takes to complete an IR  Prompt payment compliance - how well is the agency doing with prompt payment  Scorecards will be issued quarterly  Project Director meeting individually with agency Purchasing and F&A leadership to review this initiative  Scorecards will be further refined as we move forward MFMP General Updates:

5. Page 5 Agenda  Welcome / Introduction  General MFMP Updates  MFMP 2.0 Upgrade Status  Next Meeting Time / Location

6. Page 6 MFMP 2.0 Upgrade Status Plan Design AccomplishmentsIn progressUpcoming Development of 7.1 customizations Review of 8.2 test conditions System Test Pass 1 - 3 Workflow analysis Change Request evaluation Final upgrade scope Design of groups & roles Reporting assessment CR Designs/Development Go Decision – 1/19 & 3/01 UAT Training SA Training UAT Resolution & Retest Implementation Dress Rehearsal o Agency Training o Performance Testing/Tuning o Implementation planning  Go/No go decision for April 02  3/29/07  Requester Training  MFMP 2.0 go-live dress rehearsal (3/19)  MFMP 2.0 cutover weekend (3/30-4/2) Test Technical Infrastructure Build Train 4/2/07 Deploy

7. Page 7 MFMP 2.0 Upgrade – Plan Dates

8. Page 8 MFMP Upgrade Status: MFMP 2.0 Training  MFMP 2.0 Training  System Administration & User Acceptance Training Complete  59 System Administrators trained from 27 agencies  26 testers trained from all CRB agencies  Agency training  23 of 27 agencies trained (85%)  Over 850 people trained  Requester training overview  Locations Tallahassee Tampa Ft. Lauderdale Miami Orlando Jacksonville  1200 + Registered for training  Target audience Infrequent user Requester specific  Registration process Web site registration – closes 3/14/07 (Today) Confirmations are posted on the website or you may contact the project team at myfloridamarketplace@myflorida.com

9. Page 9 MFMP Upgrade Status: Final Testing Summary  System Testing  3 separate passes of internal project team tests were completed  For all 3 passes, 2,935 test conditions were complete  97% of all conditions executed with no outstanding issues by the end of system testing  Total outstanding system issues less than 50% of allowable (38 existed, 80 allowed)  No show stopper issues were present at end of system testing  Over 350 issues resolved  UAT Status  All 12 Change Review Board agencies and 33 testers supported and confirmed acceptance testing  Acceptance Testers identified 55 potential issues for investigation with 26 requiring a fix or process change  All specific test exit criteria achieved (see next slide)

10. Page 10 MFMP 2.0 Acceptance Testing Exit Criteria IDCriteriaDescription Complete? 1 Successful Execution Of Test Conditions for Modified Groups/Roles/ Permissions Review of available functionality and workflow based on newly defined user security structure through system administrator training and acceptance √ 2Resolve and Close all Blocker and Major Issues identified in UAT Zero (0) remaining Blocker and Major issues outstanding √ 3No more than 30 open moderate issues remaining with a corrective action plan for completion 12 total remaining Moderate issues with 7 of the issues forwarded to Ariba for resolution √ 4No more than 50 open minor issues with a corrective action plan for completion 17 total remaining Minor issues with 6 of the issues forwarded to Ariba for resolution. √ 5Obtain confirmation from Acceptance Testers (CRB Agency) 13 of 13 Acceptance Testing confirmations received. √ 6Obtain UAT sign-off from MFMP Project Director Project Director received positive recommendation to accept the upgrade. √

11. Page 11 MFMP 2.0 Performance Testing Summary  Performance Testing  Overview of the process  Using testing tools to simulate heavy load in production  Targeting results based on the last year activity and specifically FY06 Year End  Testing on production hardware  Executing between 2/19/07 - 3/29/07  Extensive test routines 8 different test objectives Multiple tests per objective  Success Criteria  2 seconds or less for average screen to screen response time for common transactions during peak load  In 1 hour, complete 200 Purchase Orders and 190 Invoice Reconciliations

12. Page 12 MFMP 2.0 Implementation Planning  MFMP 2.0 implementation planning  Go/No go criteria  1/19: Are we aligned with the Aspire schedule? = Go  3/1 – Did we have a successful System Test and UAT? = Go  3/29 – Were performance test and conversion dress rehearsals acceptable and are the remaining issues acceptable?  Communications  Starting 2/23 - weekly communications to all users regarding MFMP 2.0  Upgrade Status during the conversion weekend will be provided via a recorded message at 1-866-352-3776 This number will only provide a general status, e.g., “MFMP upgrade implementation is in progress. MFMP 2.0 will be available Monday, 4/2” On 3/30/07, Buyer Help will be closed. Please direct inquiries to your MFMP DMS Liaison.  MFMP Customer Service Desk will offer extended support hours 4/2-4/6 from 7:00 AM to 7:00 PM  Overview of migration weekend  System down at 6:00 PM Thursday, 3/29/07  MFMP 2.0 available 7:00 AM Monday, 4/2/07

13. Page 13 Are you ready for MFMP 2.0?  Agency Readiness Review  Distributed to all agencies 2/20  Posted to the MFMP 2.0 web site in the deployment section (http://dms.myflorida.com/mfmp2)http://dms.myflorida.com/mfmp2  Extremely important to review the Readiness Checklists now and not after the fact  3 key sections to the Readiness Review (covered on following screens):  Section 1: Communications/Training  Section 2: Functional Considerations  Section 3: Verification Steps  Section 1: Communications/Training  Are communications in place for agency MFMP users?  At a minimum, have the changes in MFMP 2.0 been communicated?  Are the agency System Administrators trained and ready?  Is a central point of contact identified to handle questions?

14. Page 14 Are you ready for MFMP 2.0 (cont’d)?  Section 1: Communications/Training  Are communications in place for agency MFMP users?  Communication, communication, and more communication  Does your agency know about the upgrade?  What do you know about the upgrade?  Do you know how the upgrade impacts your daily job?  How do you communicate or have you communicated the upgrade?  What can the project team do differently?  At a minimum, have the changes in MFMP 2.0 been communicated?  There is extensive material covering the upgrade on the MFMP 2.0 Training web site (http://dms.myflorida.com/mfmp2training)http://dms.myflorida.com/mfmp2training  The team is training 27 of 28 agencies plus requester training  Are the agency System Administrators trained and ready?  Extensive changes with groups and roles  Is a central point of contact identified to handle questions?  Expect a large amount of “help” calls  Have the key purchasing, finance & accounting, and requesters practiced in the Learning environment?  This will make the transition easier with some of the new features  Indicates critical success factors for agency readiness

15. Page 15 Are you ready for MFMP 2.0 (cont’d)?  Section 2: Functional Considerations  Do you understand the positive impact of Change Request 3 – (PO Balance/Payment History tracking)?  Only orders created (“Ordered”) after upgrade can take advantage of the change request  Using “Hold until” (“Delay Purchase until”) and setting a date subsequent to the upgrade may help you  Fully approved requisitions using a “Delay purchase until” with a date after the upgrade will incorporate the change request.  Review the changes with the “Hold until” (“Delay purchase until”) change request  After April 2, will be able to withdraw and edit requisitions at FLAIR Integration  Do you have any User Maintenance in “Composing”?  Strongly recommend to complete all “Composing” work  System Administrators must review and confirm the role/group crosswalk for their agency by 3/16.  Clean up work not completed – Goal is to have nothing in an “-ing” status  Complete or delete Purchase Requisitions in “Composing” (emails sent 2/28 & 3/9) -  Clean up IR in “Reconciling” by paying the IR or rejecting as applicable  Complete items in the Invoice Administrator Queue received each Monday…this process will be eliminated with the upgrade with Change Request 25  Clean up the “Approve” folder by deleting, archiving or creating personal folders and moving the items  Indicates critical success factors for agency readiness

16. Page 16 Are you ready for MFMP 2.0 (cont’d)?  Section 3: Verification Steps  Review recent user report and inactivate user logins for those people no longer with the agency (Review the User Inactivation Process on the tool kit)  On 3/29/07 all users should annotate or print off all work in progress  Requesters: print of the list from all pages for requisitions in Submitted status (use Print Screen function to capture the list and put it in a document or send it directly to a printer)  Approvers: under Approval menu, choose “needs approval” and print requests pending your approval  Exception handlers and Invoice Manager: under the “Reconcile” menu click the invoices link and print all pages  Indicates critical success factors for agency readiness

17. Page 17 The Back up plan – Our Plan B!  Back up planning is the right thing to do!  Only if necessary, we have an alternate go-live date for MFMP 2.0  4/9/2007  Same transition weekend approach applies – MFMP will not be available on Friday 4/6 while we upgrade the system.  MFMP 2.0 will be available on Monday 4/9/07.  Only if necessary, we will take up to an extra day to convert the existing data into the MFMP 2.0 environment  (e.g., include Monday, 4/2 as a non-operational day and go-live on 4/3)  What is an alternate launch date after the fiscal year?  Initial input = October  We will address only if required

18. Page 18 Key MFMP 2.0 Dates  March 16 th is the target for all Agencies to review and confirm the group-to-role crosswalk  Analysis will be down for a four week period after MFMP 2.0 goes live and is targeted to be available again on April 30 th  Report Requests and other data updates (ODU) are currently on hold, and will resume in May, 2007. If you have questions or concerns about report requests or ODU, please contact your MFMP DMS Liaison  4/2 – 4/9: first week of MFMP 2.0 operations, please encourage your agency folks to resist logging in as a curious bystander. We would like to focus the first week to a normal level of activity. Everyone is encouraged to use the MFMP 2.0 Learning site at: https://learning.myfloridamarketplace/Buyer/Mainhttps://learning.myfloridamarketplace/Buyer/Main 13 business days until MFMP 2.0

19. Page 19 MFMP 2.0 Upgrade Interesting Facts  The upgrade project team included 44 people plus the 12+ Change Review Board member and the 28 acceptance testers  The 44 people put in 19,820 hours of work to date  More than 2,000 roles were condensed and standardized into 32 groups in the upgrade – this means less administrative work for all  Over 400 system issues were found and more than 375 have been corrected  The total number of MFMP users trained directly by the project team (forecasted to be more than 2,000) is double the number trained for the initial go-live  Over two-thirds of the agencies have shown more than 40% decrease in the number of requisitions removed from composing status since Jan. 2007  27 of 28 agencies participated in System Admin training and Agency Training 13 business days until MFMP 2.0!

20. Page 20 Next User Group Meeting 13 business days until MFMP 2.0!