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Omega World Travel Omega World Travel Raising the level of performance.

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Presentation on theme: "Omega World Travel Omega World Travel Raising the level of performance."— Presentation transcript:

1 Omega World Travel Omega World Travel Raising the level of performance

2 At Omega it all begins with At Omega it all begins with our positive, can-do attitude

3 Omega is a dynamic, innovate firm of business communication and meeting professionals; all of whom, are clearly focused on our clients’ commercial success Omega is a dynamic, innovate firm of business communication and meeting professionals; all of whom, are clearly focused on our clients’ commercial success!

4 What makes Omega unique? Consultative approach Consultative approach Account Management led Account Management led Partners not suppliers Partners not suppliers Pioneers in MIS and Management Reporting Pioneers in MIS and Management Reporting Systems and Accounting specialists Systems and Accounting specialists Dedicated Project Managers Dedicated Project Managers Customer Service is more than slogan, it is a commitment Customer Service is more than slogan, it is a commitment

5 35 Years of Growth & Experience 35 Years of Growth & Experience Currently $1.3bn global sales turnover Currently $1.3bn global sales turnover Ranked in Top 3 in the US and Top 20 in UK Ranked in Top 3 in the US and Top 20 in UK Over 250 offices worldwide Over 250 offices worldwide Fully licensed IATA, ABTA, ATOL Fully licensed IATA, ABTA, ATOL EMEA headquarters in London West End EMEA headquarters in London West End 58 experienced staff in 2 Middle East locations 58 experienced staff in 2 Middle East locations ISO 9001: 2000 Accreditation in the UK ISO 9001: 2000 Accreditation in the UK Omega profile

6 Washington, London, Brussels, Bahrain, Kuwait, Doha, Japan, Guam Washington, London, Brussels, Bahrain, Kuwait, Doha, Japan, Guam RADIUS shareholder and founder member – Global Coverage RADIUS shareholder and founder member – Global Coverage Company owned 24/7 Emergency Out of Hours Company owned 24/7 Emergency Out of Hours Company owned TravTech – leaders in technology Company owned TravTech – leaders in technology Cruise.com – Internet Marketplace Cruise.com – Internet Marketplace Omega Profile

7 Bespoke Solutions to suit client Bespoke Solutions to suit client Best of Breed Technology Best of Breed Technology Real and Measurable Savings Real and Measurable Savings Policing of Travel Policy Policing of Travel Policy Dedicated Personal Touch Dedicated Personal Touch Customer Service….Main Objective

8 l Business Process Re-engineering l Strategic Travel Policy Reviews l Travel Alternatives Analysis l Sales Incentive Programme Analysis l Alternative Technology Assessments l T&E Expense Benchmarking l Group and Conference ROI Analysis Consulting Services

9 Best Buy of the day Air,Hotel, Rail Best Buy of the day Air,Hotel, Rail Negotiated Tailored Programmes Negotiated Tailored Programmes Meet and Greet Services Meet and Greet Services Private Jets / Executive Services Private Jets / Executive Services Private Jet Charters Private Jet Charters Visas and Consular Services Visas and Consular Services Meeting Incentive,Conference Meeting Incentive,Conference Event Management Event Management Emergency 24/7 Out of Hours Emergency 24/7 Out of Hours Disaster Recovery Programmes Disaster Recovery Programmes Staff Travel Club Staff Travel Club Concierge Travel Services

10 Conference negotiation and support Conference negotiation and support Sales and Recognition Awards Sales and Recognition Awards Communicating meeting policy Communicating meeting policy Venue Finding Venue Finding Creating customized Web site Creating customized Web site Lenos - automated meeting registration Lenos - automated meeting registration Meetings and Incentives

11 Complete Air, Hotel, Land coordination Complete Air, Hotel, Land coordination Destination studies and budget analysis Destination studies and budget analysis Contract negotiation Contract negotiation Dedicated Multi-Lingual Tour Coordinators Dedicated Multi-Lingual Tour Coordinators Local Event Management Local Event Management Incentive trips Incentive trips 24 Hour Emergency Support 24 Hour Emergency Support Group Travel

12 Free Venue finding and Total ManagementFree Venue finding and Total Management Custom online booking and registrationCustom online booking and registration Web based event marketingWeb based event marketing Conference negotiation and supportConference negotiation and support On-site Technical AssistanceOn-site Technical Assistance Gala dinners and Post - conference entertainmentGala dinners and Post - conference entertainment Conferences and Events !

13 “Achieve your company goals” ‘We will work with you to make sure that your team achieves it’s goals and make sure that your staff enjoy a fresh perspective, achieve a sense of focus, build confidence and prepare for the real game ahead’ ‘We will work with you to make sure that your team achieves it’s goals and make sure that your staff enjoy a fresh perspective, achieve a sense of focus, build confidence and prepare for the real game ahead’ Debbie Garrett, Groups and Events Manager Debbie Garrett, Groups and Events Manager Team Building

14 l ISO 9001: 2000 Accreditation l Point of sale tools to increase productivity and reduce errors l Account specific agent training l Client orientations/education seminars l Automated iQCX (Cornerstone) l Management reports – fare savings Winner of 2008 US Postal Service Performance Award ‘Service Excellence and Dedication to Quality Control’ Quality Assurance

15 l Airline, Hotels, Car, Rail Discount Programs and Preferred Relationships l Omega’s Confidential Rate Hotel Directory l Radius Hotel programme l Customized ‘preferred’ client programme l Leisure products (cruises, tours & packages) with suppliers discounts l CRUISE.COM Winner of 2008 VACATION.COM® TOP AWARD l CRUISE.COM Winner of 2008 VACATION.COM® TOP AWARD ! Air, Hotel and Car Discounts Discount Programmes

16 l Cornerstone, iBank l Dashboards; Dynamic l Fully Customizable l Pre-trip l Benchmarking & Analysis l Annual comparisons l CO2 Reporting Management Reporting

17 l Corporate Business Payment Solutions l VC and Travel avoidance l T&E Analysis and Management l Exclusive VIP Concierge Services l International Local Representation l Global Account Management l Incentives Programmes for your Sales Team Value-add Services

18 l Company Owned l U.S. location l Multiple GDS l Staffed by Omega Agents l 93% Immediate Answer l Exclusive to our Clients Safety net for all travelers Safety net for all travelers Global 24 Hours

19 l Client Travel Portal – MegaSource l Account management l Resource database l Continuous surveys Web based solutions

20 l GetThere l Cliqbook l TravelPort l KDS l e-Travel Corporate Booking Tools Corporate Booking Tools

21 l Duty of Care issues l Employee Tracking l Passenger Security l Passenger Tracking l Worldwide Threat Levels l Supervisory alerts system-wide l Create customer reports Anvil: Secure Travel Service Online Anvil: Secure Travel Service Online l Anvil: Secure Travel Service Online Anvil: Secure Travel Service Online Corporate Social Responsibility Corporate Social Responsibility

22 Our USP? ROI in 9 months !!

23 Please contact us on: aimam@owt.net.kw and/or and/or +965 224 90109 ext 102 +965 900 77759 POC: Aamir Imam POC: Aamir Imam


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