1. Capability Presentation

2. Overview Sify Technologies Limited  Pioneering Expertise  India’s leading integrated Internet and Infrastructure services company  NASDAQ listed Corporation  India’s leading operator of Data Centres  World’s largest Cyber Café chains: 3500+ iWays  Financial Strength  $US 165 million in revenue in 07-08, CAGR of 40%  Certifications  SEI CMMI Level 5  ISO 9001:2000  BS7799  Customer Patronage  1800+ Corporate Customers  Over 2 million consumers across broadband, cyber café and online services Service Offerings  Enterprise Solutions  Enterprise Connectivity  Managed VoIP Solution  Application Services  Security Solutions  Hosting Services  Infrastructure Management  eLearning Services  Mobile Solutions  Business Consulting  Consumer Services  Cyber Cafes ( 3500+)  Broadband to Homes & SMB  Ecommerce (SifyMall.com)  Education  Travel – SifyTripz.com  Community Portals (SifyMax.com)  Games

3. Sify Enterprise Offerings NETWORKHOSTINGSECURITYMANAGED VOICE APPLICATIONS - SaaS MANAGED SERVICES IP VPN/MPLS Global Connectivity Solutions Dedicated Internet Bandwidth Hosted Contact Center Solutions Managed Inbound Voice High Availability Managed Applications Hosting (Rack/U) Shared Hosting DR/BCP Consulting Services Data & Transaction Security Implementation Services Managed Security Services Human Capital Management Knowledge Management Unified Messaging & Collaboration Supply Chain Management Customer Lifecycle Management Remote Infrastructure Management Services Tools & Process Deployment ThinClient & Managed Computing Consulting Services In Best Practices ITIL, Managed Outbound Voice CleanConnect TM STORGAE & VIRTUALISATION Storage Consolidation Shared Storage Virtualization Services Managed Storage Solutions Enterprise Mobility IT/ITES, BFSI, TELECOM, LIFE SCIENCES, MANUFACTURING, GOVERNMENT INTEGRATED SOLUTIONS

4. Enterprise Network Services

5. Managed Connectivity IP-VPNs Internet Networking Enterprise Network Services ExpressConnect TM SiteConnect TM GlobalSiteConnect TM RoamConnect TM Meshed Backbone- 250+ PoPs Extensive International coverage Dual PoPs IP-MPLS Core A comprehensive array of secure, reliable and scalable IP-VPN/MPLS solutions that meet mission critical data, networking and converged voice, video and data connectivity needs within India Extends IP-MPLS Virtual Private Network to client’s international locations via world-class service partners across the globe. A user-friendly package that ensures access to information or corporate applications irrespective of the location of the user. High performance Internet bandwidth service offering multiple flavors to choose based on the criticality of your business. CleanConnect TM It is aimed at providing Enterprise with dedicated, high-performance, Highly secure Direct Internet Access Service.

6. Managed Voice Services

7. Hosted Contact Center On Demand On Demand Managed Inbound Managed Outbound Contact Center Managed Voice : Contact Centers Pay-per-use model DID/Toll free services Capex to Opex Inbound/OutboundInternational/Domestic Sify: An end-to-end solution provider for Contact Centers Pay-per-use model TDM/IP Compatible NNI Partnerships

8. Managed Voice Networks Ibasis Global Crossing Novatel(MCI) SingTel Customer Network IP/TDM PBX Customer Network IP/TDM PBX Sify IP/MPLS Cloud PSTN PCCW VOIP SBC Carrier Grade Infrastructure Scalable Multiple NNI Partnerships

9. Enterprise Security Services

10. Governance, Risk & Compliance Solutions  Enterprise Security Services  Information Assurance Services  Compliance Services  BCP / DR services Network Security Solutions  Firewall / VPN  Intrusion Detection / Prevention  Content Security  Multifactor Authentication  End Point Security  Network / Application Performance Digital Identity and Data Protection Solutions  Digital identity and Strong Authentication  Data Protection and Privacy  Transaction Security  Documents Rights Management Information Security Services Sify Security Services Assess Risk Protect Assets Defend Threats Monitor Environment Control Risk Integrated Enterprise Security Solutions Se cur e Tra ns act ion s Managed Security Services

11.  Leading End-to-End security solutions provider  First CCA authorized by Government of India to issue digital certificates  State of the art CA center  Largest Digital Certifications Issuance for MCA-21 Project  Empowered eGov projects like DGFT; Northern Railways, IFFCO, NIC, etc  Empanelled auditors with CERT-IN (Computer Emergency Response Team)  Expertise in diverse security technologies  Strong domain knowledge in Information security consulting  Rich experience in securing large, complex and mission critical networks  Customers across the globe  Large Pool of Certified Security Professionals (CISA, CISM, CISSP, CEH, CCSA, CCSE)  Proven Industry Best Practices Knowledge (ITIL; ISO 17799; ISO 9000 & PMP)  Leading End-to-End security solutions provider  First CCA authorized by Government of India to issue digital certificates  State of the art CA center  Largest Digital Certifications Issuance for MCA-21 Project  Empowered eGov projects like DGFT; Northern Railways, IFFCO, NIC, etc  Empanelled auditors with CERT-IN (Computer Emergency Response Team)  Expertise in diverse security technologies  Strong domain knowledge in Information security consulting  Rich experience in securing large, complex and mission critical networks  Customers across the globe  Large Pool of Certified Security Professionals (CISA, CISM, CISSP, CEH, CCSA, CCSE)  Proven Industry Best Practices Knowledge (ITIL; ISO 17799; ISO 9000 & PMP) Sify’s Security Services

12. Sify Integrated Managed Services Offerings Managed Governance, Risk & Compliance Solutions  Vulnerability Assessment / Penetration Testing  Security Alerts and Risk Advisory Services  Patch Management Managed Network Security Solutions  Security Device Management  Security Event Monitoring and Reporting  Security Incident Monitoring and Reporting Managed Digital Identity and Data Protection Solutions  Managed PKI Services  Managed Data Protection and Antifraud Services Sify S O C Managed Networks Managed Security Services Managed Hosting

13. Managed Firewall / VPN Service Managed Intrusion Detection and Prevention Service Managed Vulnerability Protection Service (MVPS) Managed UTM Service Managed Content Security Service Managed Incident Response and Forensics Service Managed Compliance Monitoring Service 24 x 7 Monitoring 24 x 7 Alerts & advisories Administration Change Management Configuration Management Incident Management Vulnerability Management Audit & reporting Forensics Sify MSS Offerings

14. Alliances / Best Practices

15. Enterprise Hosting Services

16. Data Center Services High Availability Backup services Offsite tape movement and storage Server Load balancing Content Caching Disaster Recovery Solutions Security Services Intrusion Detection System Managed Firewall OS Patch Management Fort Knox- SLA based security service Sify is certified for ISO 9001:2000 for network and Data centre operations. For information security Sify is certified for ISO 27001

17. Enterprise Application Services

18. Enterprise Application Offerings ERP & Business Applications Sales & Distribution Distribution & Market Places -Forward Supply Chain (Forum) -POS -Handheld Solutions -Billing & Invoicing -Rich Content Portals -Mobile Applications Human Resource -Self Servicing Portals -Employee HelpDesk -Skill Assessment (iTest) -Learning Management -Virtual Class Rooms -Learning Content -Employee Records Suppliers Portals Messaging & Collaboration Knowledge Management -Content/ Document & Digital Asset Management - Business Process Automation -Customer Support Applications -Call Centre & Service Help Desk -Supplier Relationships Management -E-Procurement & Auctioning - Business Class Messaging - Secured Messaging - Bulk Messaging Platforms - AntiX Offerings - IM; Web Conferencing

19. Professional Services Enterprise Applications- Expertise Custom Application Development & Maintenance Business Intelligence Portals Business Process Management EAI / Web services / SOA Knowledge Management (Content & Document Management) CRM Mobile Apps Projects (TurnKey/Custom) Package Implementation SAAS (Payroll, Accounting, SFA and HR) RFID Microsoft/.NET Platforms Open Source LAMP & J2EE Expertise Certified Professionals State of the Art Dev Centers ISO 9000; SEI CMM Certified

20. Software + Service Offerings Accounting ERP HRMS Payroll Web Conferencing DMS Hosted Call Center Forum Seek and Source Web Conferencing Hosted Mail & Collaboration CRM Perimeter Services Packaged Website VOIP SAAS Delivery Platform Sify’s Infrastructure Billing & Provisioning Billing & Provisioning Online Payment Online Payment Existing Services Partnered Products OEM’s Wholesalers White Label Branding Enterprise Government SMB’s Channel Carriers Assessment Engine Shared Hosting; Storage

21. PracticeAlliances Messaging & Unified Communication CRM Enterprise & Portal Content Management Learning Management Solutions Knowledge Management Alliances

22. Managed Services

23. Industry Leading Best Practices and Alliances Managed Storage Services High Availability, DR & Business Continuity Solutions -Cluster Solutions -Data Protection ; Central Back up & Recovery -Data Replication Synchronous & Asynchronous -Data Mirroring; Restart Plans & Procedures -Disaster Recovery Tests -Back Up recovery Tests Storage Solutions Plan, Design, Build, Support and Manage -Architecture of Complex SAN, NAS - Enterprise Storage Consolidation SAN Assessment Implementation of Open SANs Storage Consolidation NAS;SAN;ISCSI On-Demand Storage –SMEs Managed Storage Services Value Added Solutions -Information Life Cycle Management Solutions -Back Up & Archival Solutions Mail & Archival Solutions (MS Messaging) Data Consolidation & Migration Solutions Branch File Management Solutions -Back-Up Consolidation LAN Back Up SAN Backup (LAN Free back up) Server Free backup -Storage Virtualization -Storage Security (PKI Solutions) Storage Solutions Portfolio

24. Managed Computing Scenarios Infrastructure – H/w Systems Management Applications: Custom/Managed User Scenarios: Product Config for Thinclients Servers (Win; Linux) Network (LAN/WAN; IP/VPN; Internet) Security & Storage Devices Tools; Systems & Processes:InfraMgmt Server Management; Network Management; S/w Asset Management; User Access Management Administration Tools; Availability; etc (BEACON) External Device Mgmt Printer; Fax; Scanner; POS; etc Terminal Services (TS) Virtualization (VDI) ERP; Core Banking; etc Collaborative Apps: Office; Mail; Project Mgmt Tools; etc VOIP; Helpdesk; ContactCenters; Conferencing Transaction Apps: Billing; Accounting;POS Order Processing; Retail Outlets Telecom; Retail; Travel & Logistics Hospitality Transaction Terminals: BPO; Data Entry; BFSI Display Terminals: Training & Ed; Kiosks; etc Customer Support Multimedia Media Rich Content; Movie; Animation Music; etc

25.  Understand Requirement  Infrastructure study  Business dependency  Scope of work Assess Design Plan & Implement Performance Eng.Capacity PlngDR/BCPData centreNetworks Consulting Services ITILMigrationAuditsSecurityStorage  High Level design  Detailed Technical design  Risk assessment  Risk mitigation plan  Project management  Pilot testing -Acceptance  Implementation -Infrastructure -Processes Sify IMS - Offerings

26. Sify IMS – Offerings (Contd.) Messaging Applications Databases Servers Networks Routers Firewalls Switches Load Balancers VPN’s RAS Packet shapers VoIP OS -Windows -Linux (All Types) -Solaris -HP-UX -IBM AIX -VMWARE Storage -EMC –HP -Hitachi -SUN –IBM Oracle MySQL MSSQL PostgreSQL Web Logic Web Sphere IIS/Apache Tomcat Directory server Citrix MS Sharepoint Lotus notes MS Exchange Open Source - Q-mail - Send mail Monitoring & Management Services Desktop Management Facility Management Services Asset ManagementPatch ManagementVendor Management Desktop configuration Install and upgrade OS Install and upgrade front end software Deskside troubleshooting IMAC Preventive maintenance Hardware Inventory Software Inventory Version control OS Anti virus Product/ Application Liasoning AMC/Warranty management

27. Value Proposition MULTI LEVEL ENGAGEMENT VALUE Impact on Business Strategy Process Business Cost reduction savings to 50% Enhanced Customer Satisfaction : Pro- active approach Enhanced Productivity - ITIL Best Practices Reduced Noise Levels - Root Cause Analysis Business Service Management Business Impact Analysis Operations

28. Thank You