4. Tours around Ukraine Social and cultural programs; Taylor-made tours; Services for charter groups; Services for professional football teams of UEFA cup and Champion’s League, as well as other football events Services for football fans Ground services for Black Sea cruise ships River cruises in Ukraine and Russia Reservation of hotels, transfers, tours, air and train tickets in Ukraine and throughout the world via online reservation systems (our own online reservation systems www.select-a- room.com, www.hotelsukraine.travel, www.arkturb2b.com )www.select-a- room.comwww.hotelsukraine.travel www.arkturb2b.com 24/7 client support (call center) Representation services for Ukrainian hotels (marketing and sales project Top Ukrainian Hotels) Marketing and sales programs for Ukrainian hotels directed to increase hotel’s global visibility and create demand to a certain hotel - Top Ukrainian Hotels marketing project Development and support of internal database (has 70% of features of a CRS), online booking solutions, XML connectivity Hotel reservation throughout Ukraine ; Visa support; Transportation ; Train and air ticket sale; GROUPS DEPARTMENT FIT TRAVEL & TRADE DEPARTMENT BUSINESS DEVELOPMENT AND ONLINE SALES DIVISION CORPORATE DEPARTMENTSERVICE DEPARTMENT Worldwide travel services for corporate clientele ; Business tourism; Educational programs for professionals Language courses for professionals MICE Seminars Catering Services of different types of vehicles (from standard cars to coaches) Services of professional guides Travel escort services for groups and FITs Train and air ticket processing Local offices (Odessa, Lviv) – local services in non-Kiev region parts of Ukraine

5. TOP UKRAINIAN HOTELS «Top Ukrainian Hotels» is a Marketing and Sales Project of ARKTUR DMC directed to increase of sales of its hotel members in international online and offline channels by means of professional representation services, marketing techniques, channel strategy development, financial monitoring.

6. TOP UKRAINIAN HOTELS SERVICES FOR HOTELS DISTRIBUTION AND CHANNEL MANAGEMENT GDS and IDS (Internet) representation and distribution services Basic connectivity package with local marketing Full representation package with local marketing Call center services Online booking capacity Centralized Inventory and content control (TWID|SMART solution for hotels) Channel strategy (projects Travelizer) CREATING DEMAND AND GLOBAL PRESENCE Partnership pograms RFP programs Coporate and MICE Travel trade shows and workshops News delivery programs International and local marketing programs FINANCIAL SUPPORT Commission Handling Financial consulting Reporting and business analysis

7. TOP UKRAINIAN HOTELS PRODUCT DETAILS FOR CUSTOMERS Portfolio of over 300 hotels throughout Ukraine (one stop shop) Central reservations system of the Group with developed interfaces for Hotel members and Customers XML connectivity solution Local and International consulting 24/7 call centers with multilingual staff Team of multilingual professionals trained to do online operations, sales, financial controlling Revenue management and consulting Finance control and commission payments through one financial center Instant availability Rate parity guarantee International standards of work Assistance with Health and Safety self-assessment questionnaires for hotels Proactive approach to sales

8. OFFLINE SALE CHANNELS: 1)International Tour Operators’ network – FITs and groups 2)Corporate clients ONLINE SALE CHANNELS: 1)Global Distribution Systems (GDS): Amadeus, Galileo, Sabre, Worldspan 2)Our own Online Reservation systems: www.select-a-room.com (B2C), www.hotelsukraine.travel (B2C), www.arkturb2b.com (B2B)www.select-a-room.comwww.hotelsukraine.travelwww.arkturb2b.com 3)Alternative/Internet Distribution Systems (ADS/IDS): over 1000 partner web site with either direct representation or via GDS TOP UKRAINIAN HOTELS VARIETY OF DISTRIBUTION CHANNELS

9. TOP UKRAINIAN HOTELS: Global Distribution Systems (GDS) Breakdown of GDS representation of Ukrainian hotels by GDS providers

10. TOP UKRAINIAN HOTELS: r Sample list of TUH hotels in one of Global Distribution Systems (GDS) from Galileo. Umbrella code UZ

11. PARTICIPANTS OF TRAVELIZER PROGRAM KIEV : -Podol Plaza hotel, 4* -Dnipro hotel, 4* -Greguar hotel, 4* -City hotel, 4* -Visak hotel, 4* -Tourist hotel, 3* -Salute hotel, 3* -Mir hotel, 3* -Bratislava hotel, 3* -Bontiak hotel, 3* -Express hotel, 3* -Bonapart hotel, 3* ODESSA : -Otrada Boutique hotel, 5* -M1 Club hotel, 5* -California hotel, 4* -Morskoy Resort hotel, 4* -Arcadia Plaza Resort hotel, 4* -Chernoe More hotel, 4* -Chernoe More PRIVOZ hotel, 4* -Prominada hotel, 3* -Dom Aktera hotel, 3* -Kapri hotel, 3* -Uno hotel, 3* KHARKOV : -Park hotel, 4 -De Gaule hotel, 4* -City Club hotel, 4* -Ovis hotel, 4* (partial participation) DNEPROPETROVSK : -Tsunami SPA hotel, 4* ZAPOROZHIE : -Teatralnyy hotel, 3* LVIV : -Nobilis hotel, 5* -Kavalier hotel, 4* IVANO-FRANKOVSK (Western Ukraine) : -Nadia hotel, 3* TRAVELIZER: Member Hotels

12. B2B channels Alternative Distribution Channels + our own sale channels B2B – cooperation with wholesalers and tour operators via back-office/ extranet and with possibility of XML connectivity. B2C –cooperation with public clients our own or partner reservation systems B2C channels TOP UKRAINIAN HOTELS: ADS/IDS sale Channels

13. TOP UKRAINIAN HOTELS: ADS/IDS sale Channels

14. Solution for partners to book online with Instant confirmation and at contracted rates! TOP UKRAINIAN HOTELS: ADS/IDS sale Channels: Our Own Reservation Systems

15. Solution for partners to book online with Instant confirmation and at contracted rates! TOP UKRAINIAN HOTELS ADS/IDS sale Channels: Our Own Reservation Systems

16. Solution for partners to book online with Instant confirmation and at contracted rates! TOP UKRAINIAN HOTELS: ADS/IDS sale Channels: Our Own Reservation Systems

17. Advantages of ArkturB2B system for Travel Agents and Tour Operators: Wide range of services available for online reservation for Ukraine, Moldova and Russia : accommodation, transportation, sightseeing Easy and quick access to contract net rates of each customer via Internet Easy and quick access to allotments and room quotas, that ARKTUR offers to each one of its clients on contract basis Online reservation with instant confirmation Company portfolio, tours and programs, photos, hotel content available online Possibility of secure online credit card payment Possibility of offline bank transfer payment Access to special hotel promo offers Reporting White Label option TOP UKRAINIAN HOTELS: ADS/IDS sale Channels: Our Own Reservation Systems

18. Inner TWID Enterprise resource planning system of Arktur LTD with XML facility

19. SMART v. 1.0. : Solution for Hotels to control Inventory and Rates

20. Business Hotels Boutique Hotels Resort & SPA Hotels Tour class Hotels TOP UKRAINIAN HOTELS COLLECTIONS

21. Business center, conference hall, restaurant Rent of equipment High speed internet Central location; location in the business center of the city Established transportation network between the hotel and train stations, airports, exhibition centers and business regions of the city Loyalty programs for regular clients : complimentary mineral water, complimentary fruit basket, complimentary Wi-Fi, complimentary arrival or departure transfers Specifications: Special package tariffs for business travelers (Package rates or Promo Rate), including: accommodation + breakfast + daily newspaper Corporate rates (CORP Rate) for employees of certain companies Loyalty programs Tariff specialties:

22. Business Hotels:  «Alfavito», Kiev  «Khreschatik», Kiev  «Lybid», Kiev  «Continental», Odessa  «California», Odessa  «Nobilis», Lviv  «Panorama», Lviv  «Altas», Lviv  «Park-Hotel», Dnepropetrovsk  «Grand Hotel Ukraine», Dnepropetrovsk  «Park», Kharkov

23. Deluxe hotels with unique design Personal approach to each guest Small-medium amount of rooms (upto 100 rooms) Central location close to boutique shopping regions of the city, business areas Business facilities : high speed Internet, rent of equipment, meeting room Specifications:

24. Boutique Hotels:  «Podol Plaza» Kiev  «Otrada» Odessa  «La Gioconda» Odessa  «London» Odessa  «Staro» Kyiv  «Nobilis» Lviv  «Uno» Odessa  «Teatralny» Zaporozhie

25. Budget accommodation for medium class travelers Big amount of rooms of the same type and class Tour packages available on spot Large dinning space Specifications: Possibility of Room Only tariffs Additional discount provided for groups Special conditions for groups (free rooms for group leader, coach groups discounts etc) Tariff specialties:

26. Tour Class Hotels:  «Slavutich», Kiev  «Bratislava», Kiev  «Zhorzh», Lviv  «Tsentralnaya», Odessa  «Nikotel», Nikolaev  «Nadia», Ivano-Frankovsk  «Mir», Rovno

27. Resort location / out of town location / forest or park location SPA services Open swimming pool Wide range of spa and medical treatment programs Special entertaining programs for children Specifications: Seasonal Promotion rates, Weekend Rate (WKD) Full Board and Half board tariffs Tariff specialties:

28. Resort Hotels:  «Business and Relax Hotel GoodZone», Dnepropetrovsk  «Carnaval Resort and Spa Hotel», Kharkov region  «Grand Marine», Odessa  «Palace Del Mar Hotel», Odessa

30. Head Office Address 18/7, Kutuzova Street, office 511 Kiev, Ukraine 01133 Tel.: +38 044 498 48 80 Fax: +38 044 490 71 38 kkrat@topukrainianhotels.com kkrat@topukrainianhotels.com www.arktur.uawww.arktur.ua ; www.topukrainianhotels.comwww.topukrainianhotels.com