7. Test Dev

11. UR2 Improved Console Usability Window Maximization problems Memory leaks Rendering issues UR3 Improved Console Usability Improved trouble-shooting for MP Sync failures. UR4 Improved Console Usability Transform Job timeout made configurable. UR5 Improved Console Usability Improved Reliability of DW Cubes & Jobs Release Exchange Connector 3.1 with performance improvements Apr 2014July 2014Oct 2014Feb 2015

12. UR6 Improved connector performance Support for SQL 2012 SP2 & SQL 2014 UR7 Usability and performance improvements across Console & DW UR8 Payload not planned UR9 Payload not planned Apr 2015July 2015Oct 2015Jan 2016

14. Downloads of quarterly update rollups (URs) SP1 UR4 Oct,2013 R2 UR2 Apr,2014 R2 UR3 Jul,2014 4X increase in download rate We like what you have done with the product. We are willing to be a reference customer in the Houston area – Enterprise Customer Sep, 2014 You have the right priorities.– Enterprise customer, Aug, 2014 Quarters post Release Q1 Q2 Get latest data

21. Private Cloud Resources VM Web Sites Active Directory Database Network 3 rd Party Cloud Azure Public Cloud Resources

22. © Gridpro 2015 Self Service Tracking Review Approval Automation

23. © Gridpro 2015 Manage Actions Review Approval Implementation

28. What does performance mean?

29. What does scale mean?

31. Assumptions for Large Scale Deployments

32. Hardware Recommendations for Large Scale

34. Example Azure Architecture for 50,000+ Users

36. SQL Server Configuration

38. Max Degree of Parallelism

39. SQL Performance for ServiceManager DB

40. SQL Index, Logs, and Recovery Model

41. High Availability

43. Pick the Right User Experience

44. Console Optimization

45. View Optimization

46. Portal Performance

49. Dedicated Servers and Azure- Automation

50. Workflow Tweaks

51. Group Calculation Interval

52. Troubleshooting Performance Delays

54. Orchestrator and Azure-Automation

56. Connector Configuration

58. Workflow / Connector Scheduling

59. Batch Size

61. DW Strategy