1. Effective Practices in Creating a Transformative Service Experience April 25 th, 2012 Sheila Fesko, Project Director Nancy Keeler, Trainer

2. www.serviceandinclusion.org Toll-free hotline: 888-491-0326 (voice/TTY)

3. National Partnerships

4. Gentle Reminders… All phone lines are muted. If you would like to make a comment or ask a question, please use the Text Chat or Question fields. Please ask questions, share ideas, and comments: Don’t be shy, please speak up “Raise hand” icon The session will be recorded.

5. Effective Practices in Creating a Transformative Service Experience April 25 th, 2012 Sheila Fesko, Project Director Nancy Keeler, Trainer

6. Agenda NextSTEP’s research methods Effective practices in creating meaningful service experiences Impact of service on individuals Reaching audiences Refining audience tools

7. Data Collection Process Information collected – Interviews with members and alumni – Interview with “experts” – Literature Review – Case studies and interviews in 5 school systems

8. Effective Practices Welcoming and inclusive environment Robust member placement External collaboration and partnerships Interpersonal member support Activities that support vocational development

9. Personal Growth Evolving self-concept Greater self-determination and self-advocacy A vision of their personal futures A deeper understanding and appreciation of their disability

10. Alex Freeman

11. Professional Growth Job skill development Understanding of disability in the workplace Networking Career Exploration and Realization

12. Growth as a Community Member Expanded and broadened worldview Community connectedness and civic engagement

13. Audiences Individuals with disabilities and family members Service and volunteer programs Disability organizations – Vocational rehab – Developmental Disabilities agencies – Community Rehab Providers

14. Tools & Resources Worksheets – Capacity to Support Members Worksheet: For Service Programs – Introduction to Service and Questionnaire: For Disability Organizations – Preparing for Service Worksheet: For Individuals Resource material

15. Contact NextSTEP nextstep@umb.edu www.facebook.com/service2employ @Service2Employ www.serviceandinclusion.org/NextSTEP Sheila Fesko: sheila.fesko@umb.edusheila.fesko@umb.edu Nancy Keeler: nancy.keel@umb.edunancy.keel@umb.edu