1. Xbox Wireless Errors & Troubleshooting

2. Network: Failed Internet: Failed Xbox LIVE: Failed NAT: Connection Warning

3. Troubleshooting steps for Network Failure An incorrect password can prevent the Xbox 360 console from getting an IP address. Let's try entering the wireless password again. 1. On the console, go to My Xbox, and then select System Settings. 2. Select Network Settings. 3. Select Configure Network. 4. On the Basic Settings tab, select Wireless Mode.

4. 5. Select Scan for Networks. 6. Select the wireless network name. Note If the network is not listed, select Specify Unlisted Network, and then the wireless network name. 7. Enter the wireless network password, and then select Done.

5. 8. Press the B button on the controller, and then select Test Xbox LIVE Connection. If this solution worked, you'll see this screen:

6. Set the Xbox 360 console with Static IP settings Before setting static IP in the console, check the IP in the computer 1. On the console, go to My Xbox, and then select System Settings. 2. Select Network Settings. 3. Select Configure Network. 4. On the Basic Settings tab, select IP Settings.

7. 5. Select Manual. 6. Select IP Address.

8. 7. Enter the unique IP address that you made up, and then select Done.

9. 8. Select Subnet Mask, enter the computer's subnet mask, and then select Done. 9. Select Gateway, enter the computer's default gateway, and then select Done. 10. Select Done again. 11. Press the B button on the controller, and then select Test Xbox LIVE Connection.

10. If this solution worked, you'll see this screen:

11. How to find the console's MAC address? 1. On the console, go to My Xbox, and then select System Settings. 2. Select Network Settings. 3. Select Configure Network. 4. On the Additional Settings tab, select Advanced Settings. 5. Write down the Wired MAC Address (for example: 0017FAD7CD80).

12. Troubleshooting steps for Internet failure Try manual DNS settings First Check the DNS server in the computer by typing ipconfig /all 1. On the console, go to My Xbox, and then select System Settings. 2, Select Network Settings. 3. Select Configure Network. 4. On the Basic Settings tab, select DNS Settings.

13. 5. Select Manual.

14. 6. Select Primary DNS Server. 7. Enter the first number you wrote down, and then select Done.

15. 8. Select Secondary DNS Server. 9. Enter the second number you wrote down, and then select Done. 10. Select Done again. 11. Press the B button on the controller and then select Test Xbox LIVE Connection. If this solution worked, you'll see this screen:

16. Try direct modem connection This step will help determine the cause of the problem 1. Connect the Xbox 360 console to the modem by using a network cable. 2.Test the Xbox LIVE connection. To do this, on the console go to My Xbox, and then select System Settings. 3. Select Network Settings, and then select Test Xbox LIVE Connection.

17. Troubleshooting steps for Xbox LIVE Failure ICMP error There are 3 types of errors in Xbox LIVE failure, 1. ICMP error 2. MTU error. 3. Can’t connect to Xbox LIVE.

18. Check for the network hardware compatible for Xbox To find the if the network hardware is compatible with Xbox LIVE, look for one of the following logos on the product box: Network hardware with these logos have been tested to work with Xbox LIVE.

19. MTU error 1.Change the MTU in the Router page. 2.Check the wireless signal strength.

20. Go to My Xbox, and then select System Settings. Select Network Settings. Select Test Xbox LIVE Connection. Look at the strength of the network signal.

21. Can’t connect to Xbox live error 1. Check the Xbox LIVE service status

22. Troubleshooting steps for NAT connection Warning error Universal Plug and Play (UPnP) is a standard that helps routers communicate effectively. Here's how to turn it on: 1. Turn on UPnP on the network hardware. To do this, log in to the router's web-based configuration page to check the UPnP setting. Refer to the router's documentation or support web site for help turning on UPnP. 2. If you changed the UPnP setting, restart the Xbox 360 console and all network hardware. 3. Test the Xbox LIVE connection (on the console, go to My Xbox, select System Settings, select Network Settings, and then select Test Xbox LIVE Connection). Turn on UPnP

23. Open network ports open the following ports in the router: 1. Port 88 (UDP) 2. Port 3074 (UDP and TCP) 3. Port 53 (UDP and TCP) 4. Port 80 (TCP)