1. HEALTHpac 101 Presentation by: Kurt Kubishke, Eldorado Jeremy Feldbruegge, Benefit Plan Administrators Addie Fagan, Shasta TPA

2. May 2014 HEALTHpac 101 What are we going to talk about today? System Overview - Hierarchy Groups and Enrollment Providers and Networks Claims and Benefit Plan Information Premium Billing System System Maintenance System Configuration

3. May 2014 HEALTHpac 101 System Overview - Hierarchy Policy Underwriter Groups Divisions Employees Departments Dependents Benefit Plans Billing plans

4. May 2014 HEALTHpac 101 Underwriter – What is it used for?

5. May 2014 HEALTHpac 101 Group Information – What is it used for?

6. May 2014 HEALTHpac 101 Group Coverage Information – What is it used for?

7. May 2014 HEALTHpac 101 Enrollment – What is its purpose?

8. May 2014 HEALTHpac 101 Enrollment – What is its purpose?

9. May 2014 HEALTHpac 101 Providers and Networks

10. May 2014 HEALTHpac 101 Providers and Networks

11. May 2014 HEALTHpac 101 Claims Information and Benefit Plans Main Plan Benefit plan exceptions DGN Exceptions Exclusions

12. May 2014 HEALTHpac 101 System Navigation Menus and Screens

13. May 2014 HEALTHpac 101 System Configuration

14. May 2014 HEALTHpac 101 Questions? Wait… What?