1. NGS Outreach Dr Gillian Sinclair NGS Liaison Officer

2. Background No dedicated outreach personnel until May 2007 NGS Outreach plan since July last year Outreach has become more important over the last 18 months Proliferation of user engagement projects

3. Present position Current forms of outreach  Mailing lists – two types  Website – on going!  Newsletter - quarterly  Articles for other organisations newsletters - iSGTW

4. Present position Current forms of outreach  Case studies, posters, handouts  Articles for other organisations newsletters  Conference attendance  Roadshows

5. Users and other projects User survey  What do users think?  Why do they use the NGS?  Are they happy with us? Ties in with 3 other JISC funded projects  ENGAGE – OMII-UK and NGS  eIUS - e-Infrastructure Use Cases and Service Usage Models  e-Uptake – enabling uptake of e-infrastructure services

6. Engagement or PR? Infrastructure now in place Targeting of specific communities / research groups Collaboration with other user engagement project outcomes Specialised support and training Continuation of outreach

7. Thoughts so far Follow up to initial show of interest (eg after conferences) Why do people not want to use it? –Time investment –New technology –No interest!

8. Further Information Gillian.sinclair@manchester.ac.uk www.ngs.ac.uk