1. Summary: Térraba Week #15

2. At the Shopping Center Shoestore I’d like … What size? Women’s Clothing Good morning. I’m looking for … I’m sorry but we don’t have it in… Jewelry store Excuse me, I’m looking for … How about this gold …?

3. Conversations Clerk: Good morning sir. How may I help you? Customer: Good morning,Miss. I’d like to look at those shoes over there. Clerk: Yes, sure. What size do you need, sir? Customer: 42, please. Clerk: We have them in gray, black, brown and blue? Customer: In brown would be perfect. Clerk: Here you are, sir. Customer: Oh, they fit just right. How much are they? Clerk: $300 Customer: I’ll take them. Clerk: Here they are, sir. Have a nice day! Clerk: Good morning sir. How may I help you? Customer: Good morning,Miss. I’d like to look at those shoes over there. Clerk: Yes, sure. What size do you need, sir? Customer: 42, please. Clerk: We have them in gray, black, brown and blue? Customer: In brown would be perfect. Clerk: Here you are, sir. Customer: Oh, they fit just right. How much are they? Clerk: $300 Customer: I’ll take them. Clerk: Here they are, sir. Have a nice day! 1. At the shoe-store

4. 2. At Teen’s Department Store Mrs.Larson: Excuse me, can you help me? Store Assistant: Yes, of course. What can I do for you? Mrs.Larson: I purchase this dress for my daughter, this morning, but it doesn’t fit her.It’s too big. Store Assistant: Do you want to change it, or to get a refund? Mrs.Larson: I want to change it for a smaller size. Do you have smaller sizes? Store Assistant: I’ll check. Let’s see, yes we have them in small,extra small and medium. Which one would you need? Mrs.Larson: I think medium will be fine. It’s for my daughter. Store Assistant: That’s fine, if it doesn’t fir her, you can always change it again. Mrs.Larson: Just as a matter of interest, do you give refunds? Store Assistant: Yes, of course. You can bring back the items up to three weeks after buying them, but it is mandatory to have the receipt with you when making the change or refund, Mom. Mrs.Larson: Ok, I see. Thank you so much. Store Assistant: You are welcome! Mrs.Larson: Excuse me, can you help me? Store Assistant: Yes, of course. What can I do for you? Mrs.Larson: I purchase this dress for my daughter, this morning, but it doesn’t fit her.It’s too big. Store Assistant: Do you want to change it, or to get a refund? Mrs.Larson: I want to change it for a smaller size. Do you have smaller sizes? Store Assistant: I’ll check. Let’s see, yes we have them in small,extra small and medium. Which one would you need? Mrs.Larson: I think medium will be fine. It’s for my daughter. Store Assistant: That’s fine, if it doesn’t fir her, you can always change it again. Mrs.Larson: Just as a matter of interest, do you give refunds? Store Assistant: Yes, of course. You can bring back the items up to three weeks after buying them, but it is mandatory to have the receipt with you when making the change or refund, Mom. Mrs.Larson: Ok, I see. Thank you so much. Store Assistant: You are welcome!

5. Measurements for Shoes and Clothing Large Extra large Medium Small Extra small Petit Numbers: 1-2-4-6- 8-10-12-14-16-18- 20… Clothing Kids:0-35 36-48 or 6-7- 8-9-10-11- 11½-12- 12½… Shoes

6. Examples: Clothing 1 1. May help you, miss? Yes, please. I need a white long sleeve blouse. What size miss? Medium. Here you are. Thanks for purchasing at Forever 21? 1. May help you, miss? Yes, please. I need a white long sleeve blouse. What size miss? Medium. Here you are. Thanks for purchasing at Forever 21? Clothing 2 2. Good afternoon. What are you looking for,sir? Well, see it’s my daughters birthday and I want to get her a present. Anything special? Yes, a size 10 jean skirt. You’re lucky sir. They came in a couple of hours before. Here you are. Thanks. How much is it? $45, sir. I’ll take it. Goodbye! Bye, sir. 2. Good afternoon. What are you looking for,sir? Well, see it’s my daughters birthday and I want to get her a present. Anything special? Yes, a size 10 jean skirt. You’re lucky sir. They came in a couple of hours before. Here you are. Thanks. How much is it? $45, sir. I’ll take it. Goodbye! Bye, sir. Click twice for clothing images

7. Examples: Shoes 1 Good morning Mrs. Thomas. What can I do for you today? Hi, Mark. I’m looking for a nice pair of shoes for my brother. Any color in particular and what size? Yes, a dark gray pair of shoes and size 9 ½ Let’s see if there is any. As you know those colors aren’t too popular nowadays. Good morning Mrs. Thomas. What can I do for you today? Hi, Mark. I’m looking for a nice pair of shoes for my brother. Any color in particular and what size? Yes, a dark gray pair of shoes and size 9 ½ Let’s see if there is any. As you know those colors aren’t too popular nowadays. Shoes 2 Hello Ms. How do you do? Fine. How do you do? Good MS. What can I do for you? Well, I need a pair of shoes. What’s the occasion? It’s my wedding and I want to wear a silver, shining shoes. How about these right here? Oh, they’re exactly what I was looking for. Hello Ms. How do you do? Fine. How do you do? Good MS. What can I do for you? Well, I need a pair of shoes. What’s the occasion? It’s my wedding and I want to wear a silver, shining shoes. How about these right here? Oh, they’re exactly what I was looking for. Click twice for shoe pictures.