1. Devon & Cornwall Police Authority Performance Summary December 2011

2. 2011/12 Force Performance Targets

3. Public Confidence – BCS Percentage who think their local police do a good or excellent job

4. British Crime Survey 12 Months to June 2011

5. Visibility – Force Public Survey ‘How often do you see the police on foot patrol in your local area?’

6. User Satisfaction: Whole Experience (Burglary, Vehicle Crime, and Violent Crime) Force: CIOS: Plymouth : Devon : 12 Months to Oct. 2011: 85.6% 83.3% 85.0% 88.5% One-year Milestone Target: To exceed an 88% level of victims who are satisfied with the overall service provided by the police Burglary: Violence: Vehicle : 88.3% 77.2% 86.5%

7. User Satisfaction: Whole Experience BME Victims (Burglary, Vehicle Crime, Violent Crime and Racist Incidents) Force: CIOS : Plymouth : Devon : 80.4% 88.1% 76.3% 85.9% One-year Milestone Target: To exceed an 88% level of BME victims who are satisfied with the overall service provided by the police 12 Months to Oct 2011: 82.4% (14/17 Respondents) 88.2% (112/127 Respondents) 81.8% (9/11 Respondents) 69.2% (9/13 Respondents) Burglary: Racist Incidents: Vehicle: Violent:

8. User Satisfaction: Whole Experience (Anti Social Behaviour Incidents) Force: CIOS : Plymouth : Devon : 12 Months to Oct. 2011: 79.7% 79.2% 80.2% 79.6% One-year Milestone Target: To exceed an 85% level of victims of ASB incidents who are satisfied with the overall service provided by the police

9. Total Crime One-year Target: To maintain current position in top 10 for Total Crime Force with the 10 th Lowest Crime Rate: 14.651 Crimes/1,000 Population Devon & Cornwall Police: 13.771 Crimes/1,000 Population (7 th ) Force with the Lowest Crime Rate: 10.821 Crimes/1,000 Population 3 Months to October 2011: 1 st April 2011 – 31 st Oct. 2011: +0.8% +2.9% -1.3% Force: CIOS : Plymouth : Devon :

10. Violence with Injury One-year Target: To achieve a reduction of at least 5% in Violence with Injury 1 st April 2011 – 31 st Oct. 2011: 6,369 Recorded 1,844 Recorded 1,534 Recorded 2991 Recorded -0.4% +0.4% -2.7% +0.4% Force: CIOS : Plymouth : Devon :

11. Positive Outcomes One-year Target: To deliver a positive outcome in at least 40% of all Crimes. 1 st April 2011 – 31 st Oct. 2011: 34.7% 30.2% 4.4% 28.3% Positive Outcome Rate: OBTJ Rate: Restorative Justice Disposal Rate: Detection Rate:

12. Road Traffic Casualties Number of people killed or seriously injured in RTCs

13. Road Traffic Casualties Number of people killed or seriously injured in RTCs by Vehicle Type Data Updated: As at 01/12/2011