1. CIW LESSON 7 PART A

2. INTRODUCTION TO BUSINESS ELECTRONIC MAIL The use of e-mail has given rise to the term ______________________, which is a slang term for standard postal service. E-mail is the _________________________ standard communication for business

3. E-MAIL ADDRESSES & SERVICES/PROGRAMS _________________@_____________ Example: jsmith@company.netjsmith@company.net An e-mail client is also referred to as a __________________________ This is a program not associated with a web browser, that you can use to send emails ________________________ emails allow you to check your email from any computer If you are on different email systems you can use a _______________________

4. TYPES OF E-MAIL PROTOCOLS There are 2 servers for sending emails ___________________ & __________________ Outgoing mail protocol _____________________________________________. *Can be a disadvantage because there is a greater chance to get hacked _______________ is an email server program that receives sent messages and delivers them to their proper destination A “store and forward” email service is _________________________

5. MIME Extension of SMTP Can be used by applications to _________________ process files _____________________ from the internet Identifies attached files by ________________, and knows to open the attached file because of the _____________________ inside the HTTP header If you organization scans email attachments for malicious content, this takes place _________________________________

6. ALTERNATIVES TO MIME ________________________ & ___________________ encrypt the email message and its attachments S/MIME & PGP support ________________ & _______________ of email messages _______________________ is an open source implementation of PGP and doesn’t use patented algorithms

7. E-MAIL COMPONENTS Email message headers consist of: ______, _____, ________, __________ & _____________________ The file sent with an email is an _______________________ Most current email clients display attachments as a __________________ __________ An email recipient must posses the necessary ___________________ to view or edit an attachment

8. EMAIL COMPONENTS CONTINUED The __________________ ______________ stores names and information for frequently accessed email contacts Email clients save a copy of every message you send in the ____________ folder The _________ _______________ is text that appears at the bottom of each message that you send and contains __________________ information