1. Types of Letters Personal, Business, and Email

2. What is a personal letter?  Letter to family and friends  Written more like conversations  Can use informal language  Choose language based on the recipient

3. Types of personal letters  Thank you  Congratulations  Share information about family or school  Describe what is happening  Share important news

4. Format of personal letter  Date  Your name and address  Greeting  Content  Closing  Signature  P.S.

5. What is a business letter?  More formal  Often written to people you don’t know  More concise

6. Types of business letters  To gain information  To right a wrong  To share satisfaction  To make a request  To gain employment

7. Format of business letter  Date  Your address  Address to Dear Sir/Madam if you don’t have a contact name  Clear, simple, to the point  Polite finishing (Yours faithfully, Yours sincerely)

8. Business Letter Heading  Upper left corner: Your name and return address  Recipient's name and address  Date  Dear Sir/Madam:

9. What is Email?  Email is an electronic letter-writing format.  Remember when you write an email, it is forever out there for the world to access.

10. Types of Emails  Business emails Complete sentences Use Email etiquette Include Re:  Personal emails Informal language is okay Often use shorthand such as b/c

11. Email Etiquette  Using all capital letters is the equivalent to yelling at your recipients  Use appropriate language for your audience  Emails are short and to the point  Using “CC” is carbon copy-same email to more than one person  Using “BCC” is blind carbon copy-recipients do not know who email goes to