1. GLOBAL ANSWERS CLP – A Trainer’s perspective Siobhan King-Hughes 21 Sept 2004

2. Agenda  Why CLP?  Global Answers overview  Courses  CLP – a valuable and achievable goal

3. Why CLP?  A means of evaluating training providers  Tight budgets  Value for money  Value-add in the workplace  Targeted training  Good course Vs mediocre?  CLP simplifies this process

4. Why CLP?  A means of evaluating employees/service providers  As an employer, as a service provider  HR departments and agencies  A training structure/path for employee development  Employee visibility on development points  Professional growth  Identifiable courses to meet identified needs  Exam Element

5. Global Answers overview  Background - Siobhan King-Hughes  Industry Veteran  Experience:  Technical  Project Management  People Management  Business  Global Answers  Specifically Focused on Localisation  Quality Training, Quality Materials  Standard/Customised Courses  Close working partnerships  LRC, TILP, Alchemy, Employers

6. Courses Today  Alchemy Catalyst  Standard  Project environment, translation kit, translation phase/editors, engineering, pseudo translation, verification, leverage, reports etc.  Advanced  ezParse rules, datasources, XML, XLIFF, ezScript automation, MS.NET applications  Custom  File types, automation, process, additional workshops  Customised Localisation Courses  Consultancy  CLP Certification testing

7. Moving Forward  Expanding the course list  Full stream solutions  Courses Online  Self paced/ tutor led  Learning environment & cost  Localised courses

8. Summary  Advantages of Certification  Background – Global Answers  Standards – Benefits for all  Global Answers - Positioned to provide specialist Localisation Training  CLP a valuable & achievable goal www.globalanswers.com