1. Online Employee Benefits Management System

2. Agenda  What is BenefitNet  How BenefitNet Works  Sample workflows  HR System  Key Benefits  Implementation

3.  24/7 Real Time Online System for administration and management of your employee benefits programme  System provides  Census reconciliation  Claims management  Provision of management reports  Premium reconciliation  Employee benefit reward statements  System automatically connects HR with members, broker & insurance companies What is BenefitNet

4. Access to member data Management of additions and deletions Automatic census reconciliation and export Claims overview and statistics Benefit Reward Statements HR Department Access to personal data and policy information (essential documents, networks) Automatic notification of status of reimbursement claims Request dependant additions, deletions or modifications Members

5. Claims management Policy administration Census reconciliation Communication and collaboration with client Brokers Automatic notification of additions, deletions or modifications Electronic data processing Improved policy administration and service levels Insurer

6.  Sample workflows  Employee requesting addition of a dependant  Claims management How BenefitNet Works

7. Member Addition Employer Employee requests addition of dependant HR Reviews and rejects the request Request is sent via email to HR and logged in system as a pending task Rejection email is sent to member HR Reviews and approves the request Insurer Request is sent for processing to Insurer and Broker and logged in the system as a pending task Broker

8. Insurer Broker Addition is processed by Insurer Membership pack is sent to broker Employer Broker updates the system Membership Pack is sent to HR or member Notification is automatically sent to HR and member

9. System in Action Member logs in to systemMember selects “Your Membership Details”Member’s personal details openSelect “Add Dependant” at bottom of the pageFill in the dependant’s details Click on the policy/ies to which the dependant will be included and submit to HR Your request is automatically forwarded to HR for approval

10. Claims Management Medical Provider Employee visits a medical provider Employee pays for services provided Broker Insurer Employee sends medical claim form and receipts to the broker Broker receives claim and registers it in the system and it is logged as a pending task Notification is automatically sent to the member via email Broker handles settlement of claim with insurer Broker updates status of claim regularly in the system. Member is automatically notified via email of all changes. On claim settlement, Broker updates system, member is notified and settled amount is sent to member

11. Claims in Action Broker registers a new claim in the system Broker completes details of the claim and the system automatically informs the member that their claim has been registered Member logs on and reviews claim details and the progress of the claim

12. HR System

13.  Proprietary ownership of data  Removes dependence on insurers for data  Consolidation of all data across all policies  Improves HR and employee communication  Employees are better informed of their overall package  Employees have active role subject to HR approvals  Dramatically increases efficiency  Reduced administration overhead  Faster processing of requests and documentation Key Benefits

14.  Policy setup  Census  Employee photos (optional)  Policy documents  HR Training  Cost Implementation

15. www.benefitnet.com